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Empower your leaders, HR and hiring managers with the latest strategies and techniques. Avoid bias, assess skills accurately and make smarter hiring choices.

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Course Objectives

During this course, participants will learn how to:

• Understand the importance of recruitment.
• Identify the outcomes of the selection decision.
• Detail the main biases that can occur during the selection process.
• Introduce an effective recruitment process.
• Understand different types of interview questions.
• Discuss applications of psychometric testing within the recruitment process.
• Measure the recruitment process.

 

Course Content

1. Introduction – Six Biases During Selection

• Expectancy.
• Primacy.
• Information seeking.
• Contrast or quota.
• Horns/Halo.
• Stereotyping.

2. The Four Outcomes Of The Selection Decision

• Accept good performers.
• Reject poor performers.
• Accept poor performers.
• Reject good performers.

3. The Three Main Functions Of The Recruitment And Selection Process

• Attract a pool of suitable candidates.
• Deter unsuitable candidates from applying.
• Create a positive image of the organization.

4. A Simple Eight-Step Recruitment Process

• Job analysis.
• Source candidates.
• The recruitment interview.
• Types of interview questions.
• Identifying skills.
• Psychometric testing.
• Reference checking.
• Making an offer.

5. The advantages And Disadvantages Of A Recruitment Interview
Advantages

• Quick and relatively easy to perform.
• Perceived by the candidate as a natural part of the recruitment process.
• Allows the organization to get to know a candidate.
• Enable the candidate to find out more about the organization.

Disadvantages

• Open to errors
• Challenging for the interviewer to discriminate between relevant and irrelevant information.
• Different conclusions are dependent on the type of interview conducted.
• Early impressions can negatively and inappropriately influence the interviewer’s judgment.

6. The Three Main Functions Of The Recruitment Interview

• Mutual preview.
• Assessment.
• Negotiation.

7. The Six Main Interview Questions

• Direct or closed.
• Leading.
• Topic-changing.
• Probing and developing.
• Open-ended.
• Reflecting.

8. How To Measure Recruitment And Selection

• Hit rate.
• Hire ratio.
• Quality of hire.
• Interview time.
• Source cost per hire ratios.
• Interviewing cost.
• Recruiter effectiveness.
• Source cost per hire per interview.

 

What You’ll Receive

You will instantly receive a zipped file that contains the following:

• 57 Page Training Workbook.
• 67 Customizable PowerPoint Slides.
• 17 Free Training Games.
• 17 Free Training Icebreakers.
• 12 Practical Training Guides.
• 2 Course Tests.
• Activities/Exercises.
• Reading List.
• Course Advertorial.
• Action Plan.

 

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