Quality Management Training


Get instant access to everything you need to deliver workshops and one-day courses.


These quality management skills training course materials suit people managers and corporate trainers who want to run workshops and one-day training courses.

The course is designed to help leaders and teams understand quality and the role of quality control.

This course will also teach teams about quality management tools and implementing an effective system.

These quality management training course materials are aimed at participants who would benefit from exploring how to develop quality management skills.

Participants will learn about the roles and responsibilities needed to drive quality and the challenges of working within quality management initiatives.

Overview: These comprehensive quality management training course materials provide everything needed to implement an effective quality management system. It includes slides, manuals, tools, and templates to establish processes, train employees, monitor performance, and drive continuous improvement.

Benefits: These quality management training materials will help businesses enhance quality standards, reduce errors/defects, and improve customer satisfaction. These materials support building a culture of quality and meeting quality objectives.

Customization: These quality management training materials can be tailored with company branding and messaging. Content is practical and easy to deliver.

Suitability: Ideal for any size business seeking to implement or improve a quality management system. Relevant for leaders, managers, HR, and staff at all levels.

These quality management training materials provide all the tools and resources needed to effectively establish, manage, and continuously improve quality processes and culture.


Who Should Use These Training Course Materials?

  • Individuals looking to start delivering courses: Oak Innovation’s instant availability and trainer-friendly training course material mean you can get a course up and running within minutes.
  • New training professionals: This training course material is instantly available. You get complete course templates to deliver practical courses.
  • Development-focused managers: Oak Innovation is well known for its customizable course templates, so we highly recommend this training course material for people managers, especially team leads and supervisors who want to start delivering training courses.
  • Businesses and professionals offering training services:  If you need to offer training courses or provide workshops, Oak Innovation’s training course material makes the experience easy for everyone.
  • Entrepreneurs:  Oak Innovation’s focus on offering brandable and customizable products makes it the ideal course solution for starting a side hustle.
  • Companies interested in reducing costs: This training course material will save time and effort.


Sample Materials.

We use generic backgrounds so you can rebrand the training course materials as your own.

Topics Covered.

1. The organization and quality management skills

  • What is quality?
  • Definitions and the various myths about quality.
  • The value of quality initiatives.
  • The link between quality and common sense.
  • Competition and quality.
  • Various QMS processes.

2. Focus on where quality begins

  • Defining design quality.
  • The link between design and knowledge.
  • The rationale for, and components of, quality design.
  • A quality policy and various basic quality questions.

3. The relationship between people and quality

  • Ownership of a quality management system (QMS).
  • Documents, specifications, Standard Operating Procedures (SOPs), and records.
  • How a quality management system will support business processes.

4. A definition of quality assurance

  • How to engage in successful quality management projects and focus on control.
  • Project management tools.
  • Problem-solving techniques.
  • The aims of a QMS and QMS checklists.


What’s Included?

You get instant access to everything you need.

  • Workbook.
  • Slides.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 15 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • A Reading List.
  • A Course Advertorial.
  • An Action Plan.



Your participants will:

  • Understand the importance of quality management.
  • Examine the components of a quality management system.
  • Explore why quality management systems fail.
  • Understand ways employees can affect quality.
  • Understand the role of the quality management system.