Conflict Resolution Course


Use these training course materials to teach teams how to master conflict management and conflict resolution at work.

All the training course material you need to teach single-day courses.

Audience: All types of employees.

Get Conflict Resolution Training Materials For Your Courses And Workshops.

Managing conflict today is more complex than it was a decade ago.

And we all know that unaddressed conflicts negatively impact morale, collaboration, and performance.

These comprehensive conflict resolution training materials can be used to present Conflict Management Training Course and is a breakthrough way to teach conflict management skills. It has everything that you need to teach teams and leaders alike.

With our comprehensive conflict resolution training materials, you can quickly train a team to:

  • Understand the root causes of conflict.
  • Improve communication and negotiation tactics.
  • Resolve disputes through mediation and problem-solving.
  • Foster a positive and collaborative environments.


Learning Outcomes.

At the end of this conflict resolution training participants will:

  • Understand the relationship between conflict and the organization.
  • Be able to identify sources and types of conflict.
  • Understand different perspectives on conflict.
  • Be able to use different conflict-handling strategies and styles.
  • Be able to identify conflict outcomes.


Topics Covered.

Here’s what is covered:

1. What is conflict management?

  • A definition of conflict management skills.
  • The types of conflict that can exist in companies.
  • The main types of conflict resolution roles.

2. Conflict-handling strategies

  • Why conflict management strategies are important.
  • Several examples of conflict management handling strategies (competing, collaborating, compromising, avoiding, and accommodating).

3. Conflict management outcomes

  • How to better manage conflict situations.
  • Four primary conflict outcomes (exploration, reflection, creativity, and renewal).


Order Now And You’ll Receive

Instant access to everything you need.

  • Workbook.
  • Slide Deck.
  • Instructor Manual.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 15 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • A Reading List.
  • A Course Advertorial.
  • An Action Plan.

Conflict Resolution Training Materials

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