Start Delivering On-Demand Conflict Resolution Skills Course Materials To Teams And Leaders.
Get your conflict resolution skills training courses off to a flying start with editable training course materials and learner-appropriate teaching resources and activities for your courses.
Oak Innovation’s conflict resolution course material package offers highly engaging content that allows trainers and business managers like you to deliver this course.
At Oak Innovation, we understand that you might want to customize this course to meet your needs.
As a result, you have the right to edit or customize the course materials as provided. You can also add to the slides, workbooks, and activities to keep them consistent with your existing training materials or combine content across different course titles.
What You Get.
- Built-in workbook (52 pages) for easy delivery of the course.
- Follow a simple instructor manual with step-by-step details.
- An editable slide deck (67 slides) no matter your course.
- Get 17 free training games for easy selection and delivery.
- Save time with 17 free and easy-to-use training icebreakers.
- Quickly access 15 easy-to-understand and practical training guides.
- Offer 2 unparalleled course tests powered to improve learning.
- Easily access intuitive activities and exercises included to ensure the content supports learning.
- Access a reading list that fits into all situations.
- Instantly and effortlessly use the course advertorial with learning objectives included.
- Explore an action plan with built-in questions.
Good To Know.
- You can fully edit fonts, logos and branding (and even edit content) – all easily done.
- Can be used with Microsoft Word, PowerPoint, and PDF.
- One time purchase, no ongoing fees or subscriptions.
- Simple to use and comes with everything you need to get you started.
- Immediately available to you once you’ve placed your order – get started right away.
- More than pays for itself in the time savings you make by purchasing pre-written training content.
- Will immediately increase the range professional courses for your business so you can get back to delivering courses rather than spending your time creating content!
Check out all the other course materials in our shop. They’re designed to offer consistent professional courses to your teams, leaders, and clients.
All The Course Material You Need. All Day Long.
Oak Innovation brings game-changing content to your fingertips.
You can instantly download this conflict resolution course material, deliver it when necessary, and use it forever!
Using this conflict resolution training material will help you confidently instruct your audience on managing workplace conflict situations.
The course material will also help your participants resolve conflicts of all types successfully, and they will:
- Understand the root causes of conflict.
- Improve communication and negotiation tactics.
- Resolve disputes through mediation and problem-solving.
- Foster a positive and collaborative environment.
The course material focuses on the positive aspects of conflict and explains the main elements of conflict management.
This conflict resolution course material gives participants an understanding of crucial conflict-handling strategies and examines conflict-management outcomes.
You can also easily edit and rebrand this conflict resolution training material as your own.
Benefits Of This Conflict Resolution Skills Training Material.
Finding conflict resolution styles as a new leader or employee can be daunting.
The Conflict Resolution Skills program’s content will help learners explore and develop their conflict resolution style and strategies for organizational success.
Target Audience.
This course is best suited for individuals whose role within organizations specializes in conflict resolution.
This includes mid-level managers, team leads, brand managers, telesales staff, and customer experience specialists.
Trusted By The World’s Leading Companies.
Boost confidence and get results with our course materials on conflict resolution.
Supporting learners to feel confident on their development journey has never been easier.
Created by instructors and trusted by companies worldwide, Oak Innovation’s training course materials are complete training solutions aligned with key learning objectives.
To help learners master concepts more efficiently and gain more confidence in the real world, the editable workbooks and guides include everything you need to deliver this course on conflict resolution skills.
It’s the best way to strengthen what is learned in the training room and leave your learners ready to resolve conflicts!
Top Tip: If you’d like to give the conflict resolution skills training materials more meaning, why not add company or learner-specific content? That way, they’ll look extra personalized when you deliver the course.
Topics Covered. Explore The Detail.
You can use the content provided to deliver the critical sections of this training course.
1. What is conflict management?
You can use the content to share a definition of conflict and to improve your audience’s conflict management skills.
Next, discuss the types of conflict that can exist.
Practical examples make the course more relevant, professional, and intuitive. Using the material to share insights on resolution roles will significantly aid their learning.
Key takeaways:
- Participants will explore a definition of conflict management skills, discuss the types of conflict that can exist in companies, and explore the main types of conflict resolution roles.
2. Conflict-handling strategies
Every conflict management situation requires various conflict management strategies.
Usually, deciding which method to use is the main factor determining the outcome of a conflict situation.
The provided content can be used to explore various conflict management strategies. Try combining examples from your experiences to foster more engagement.
We suggest you include company-specific examples, exercises, anecdotes, and research in your course. This will extend the value of the content that has already been supplied.
Key takeaways:
- Course participants will explore why conflict management strategies are essential and discuss several available ones (competing, collaborating, compromising, avoiding, and accommodating).
3. Conflict management outcomes
The content can help your audience understand conflict outcomes and better manage conflict situations.
Key takeaways:
- Course participants will get an overview of how to manage conflict situations better and be able to outline four primary conflict outcomes (exploration, reflection, creativity, and renewal).
Objectives. Designed To Make A Difference.
At the end of this training course on conflict resolution skills, your participants will be able to:
- Understand the relationship between conflict and the organization.
- Explore sources and types of conflict.
- Understand different perspectives on conflict.
- Understand different conflict-handling strategies and styles.
- Explore conflict outcomes.
