Extend Your Courses On Conflict Resolution Skills
A collection of learner-appropriate, teaching resources and activities for instructors and people managers to use with their learners to develop conflict resolution skills.
Have you heard of Oak Innovation’s conflict resolution course material yet?!
Oak Innovation’s conflict resolution course material package is highly engaging content that allows instructors to deliver this course in a fun, interactive way.
We all know that conflict is an inevitable part of business situations.
And as a result, finding solutions to conflict is essential for all staff.
All The Course Material You Need. All Day Long.
Oak Innovation brings game-changing content to your fingertips.
You can easily download the conflict resolution course material, deliver it when necessary, and use it forever!
Using this conflict resolution training material will help you confidently instruct your audience on managing workplace conflict situations.
The course material will also help your participants resolve conflicts of all types successfully, and they will:
- Understand the root causes of conflict.
- Improve communication and negotiation tactics.
- Resolve disputes through mediation and problem-solving.
- Foster a positive and collaborative environment.
The course material focuses on the positive aspects of conflict and explains the main elements of conflict management.
This conflict resolution course material gives participants an understanding of crucial conflict-handling strategies and examines conflict-management outcomes.
You can also easily edit and rebrand this conflict resolution training material as your own.
What’s Included. Explore The Highlights.
- Easy-to-follow training content for use by any instructor.
- Learner printables, including workbooks, will come with each course.
- Digital slides and printables for instructors.
- Easy-to-follow training games, training icebreakers, and practical training guides.
- Editable workbooks, tests, exercises, advertorials, reading lists and action plans for each course.
NO MORE spending long days or nights working when you have to deliver a training course … AND your learners will thank you as they will learn what they need! Prep ahead, and you’ll be all set!
Benefits Of Conflict Resolution Skills Training.
Finding conflict resolution styles as a new leader or employee can be daunting. In the Conflict Resolution Skills program, the content will help learners explore and develop their conflict resolution style, as well as strategies for organizational success.
Who Should Take Conflict Resolution Skills Training?
This program is best suited for individuals whose role within organizations specialize in conflict resolution.
This includes mid-level managers, team leads, brand managers, telesales staff, and customer experience specialists.
How Should You Use These Training Materials On Conflict Resolution Skills?
Boost confidence and get results with our course materials on conflict resolution.
Supporting learners to feel confident on their development journey has never been easier.
Created by instructors and trusted by companies worldwide, Oak Innovation’s training course materials are complete training solutions aligned to key learning objectives.
To help learners master concepts easier and gain more confidence in the real world, the editable workbooks and guides include everything you need to deliver this course on conflict resolution skills.
It’s the best way to strengthen what is learnt in the training room and leave your learners feeling ready to resolve conflicts!
Top Tip: If you’d like to give the conflict resolution skills training materials more meaning, why not add company or learner-specific content? That way, they’ll look extra personalized when you deliver the course.
Why You’ll LOVE This Training Content!
- You get flexible training materials that give you everything you’ll need.
- You get lots of interactive training content to choose from.
- There are limitless ways to meet your presentation needs for ALL types of learners!
- You SAVE TIME on every course because we have done this hard work for you.
- You SAVE MONEY on every course because you’ll never need to order another set of training materials again!
- Going digital means you can take your training material with you no matter where you are.
- You can easily edit the training material for you!
- Everything is easy to present, no matter your experience level.
- The content is perfect for instructors at ANY level or under ANY schedule!
- You can edit the content to meet your presentation style and target unique learner needs.
- Whether you prefer to deliver the training material as provided or edit it to meet your learner needs and teaching style … this training material is set up for both options!
Sample Materials. Take A Closer Look.
We use generic backgrounds so you can rebrand the training course materials as your own.
Topics Covered. Explore The Detail.
1. What is conflict management?
- A definition of conflict management skills.
- The types of conflict that can exist in companies.
- The main types of conflict resolution roles.
2. Conflict-handling strategies
- Why conflict management strategies are essential.
- Several conflict management strategies are available (competing, collaborating, compromising, avoiding, and accommodating).
3. Conflict management outcomes
- How to better manage conflict situations.
- Four primary conflict outcomes (exploration, reflection, creativity, and renewal).
Objectives. Designed To Make A Difference.
At the end of this training course on conflict resolution skills, your participants will be able to:
- Understand the relationship between conflict and the organization.
- Explore sources and types of conflict.
- Understand different perspectives on conflict.
- Understand different conflict-handling strategies and styles.
- Explore conflict outcomes.
Get Instant Access To Everything You Need.
- Workbook.
- Slide Deck.
- Instructor Manual.
- 17 Free Training Games.
- 17 Free Training Icebreakers.
- 15 Practical Training Guides.
- 2 Course Tests.
- Activities/Exercises.
- A Reading List.
- A Course Advertorial.
- An Action Plan.
