What is training course material?

Training course material refers to the resources and content used to support learning during a training course. It can include training manuals, handbooks, presentations, worksheets, exercises, videos, demonstrations, case studies, reference guides, and assessments. These materials help participants understand the subject , build relevant knowledge and skills, practice what they have learned, and refer back to important information after completing the course.

How does I use this training course materoal?

Download: Select and download the course or bundle of courses you want to deliver. Customize: Everything is ready to use, or you can edit the content as required. Print: Print only what you need.

Can I edit the training course materials?

Yes. You can edit the courses in MS Word or PowerPoint, allowing you to easily edit, rebrand, and deliver the training course material as needed.

New to delivering training? You’re covered.

You don’t need years of course-development experience. Each program provides a structured foundation , facilitator guidance, participant materials, and activities, so you can focus on preparing for your audience and delivering the session effectively.

Why not just use AI to create my training materials?

AI can generate useful content, but a complete training program needs more than content. It needs structure, progression, facilitator guidance, participant materials, exercises, activities, and learning elements that work together. Oak Innovation programs give you a complete, editable starting point built around the practical realities of delivering professional training. You can then use your expertize — and the tools you prefer, including AI — to customize the program for your audience. Less time starting from a blank page. More time adapting, preparing, and delivering great training.

How quickly can I get started?

Your materials are instantly available as digital downloads , so you can start reviewing and customizing your program right away. The time needed to prepare for delivery will depend on how much you choose to adapt the content, add organization-specific examples, and tailor it to your audience.

How do I know the materials are right for my needs?

Oak Innovation has been creating training and development materials for over 30 years. Each program provides a complete, editable starting point that you can customize to suit your audience, organization, and delivery style. Review the program description before you buy to see the topics covered and what’s included. Once downloaded, you can edit the materials, add your own examples and branding, and adapt the content to fit the people you train.

Can I use the training course material to launch a business?

Yes . Trainers and consultants can customize and brand the materials and use them when delivering training to clients, subject to the licensing terms.

Why choose Oak Innovation over other providers?

Oak Innovation has been creating training and development materials for over 30 years. Our programs bring editable slides, facilitator guidance, participant materials, exercises, and structured content together — giving you a complete starting point you can customize for your audience and delivery style.

Are there budget-friendly options?

Yes. Individual programs are available at a range of price points, with some starting at $10.

Are these digital or physical products?

All programs are provided as digital downloads , giving you immediate access to the materials. You can edit, customize, brand, and print the resources for your training delivery in line with the applicable licensing terms.

How To Get Everything You Need To Deliver A Course On Conflict Resolution Skills.

Name: Oak Innovation
SKU: ad7ce221954gff35
Rating: 5 (24 reviews)

Help your participants understand workplace conflict, handle difficult situations constructively and build stronger working relationships.

If conflict resolution is part of wider business goals, consider combining these materials with Interpersonal Skills and Negotiation Skills.

Meet Our Customers.

Who Are These Training Materials For?

These ready-to-use training course materials are used by corporate trainers, independent consultants, HR professionals, educators, and people managers.

What’s Covered In This Training Course Material?

1. What is conflict management?

A definition of conflict management skills.
The types of conflict that can exist in companies.
The main types of conflict resolution roles.

2. Conflict-handling strategies

Why conflict management strategies are essential.
Several conflict management strategies are available (competing, collaborating, compromising, avoiding, and accommodating).

3. Conflict management outcomes

How to better manage conflict situations.
Four primary conflict outcomes (exploration, reflection, creativity, and renewal).

Free Conflict Resolution Skills Workshop Preview.

Below are sample materials from this course.

We intentionally use generic backgrounds and titles, so you can easily rebrand and customize everything as your own.

No subscriptions. No recurring fees. No attribution required.

Get Instant Access

What Trainers Say.

★★★★★ “Edit, customize (logos, etc.), and deliver as many times as you like — you own it forever.” – Tom Heck, Intl. Assoc. of Teamwork Facilitators.

★★★★★ “Excellent for customization while maintaining core knowledge… Increased participant activities.” – Theadus McClain, FKP Architects.

★★★★★ “Flexibility in customization is your greatest USP—perfect foundation to build on.” – Arun Data, Escorts Heart Institute.

★★★★★ “Highly adaptable across government, commercial, and private sectors.” – James L. Steward.

Get Instant Access

67 slides • 21-page guide • 39-page workbook • 17 activities • Instant download • Use forever

Meet Our Customers.

Explore More Customer Service Excellence Training Materials.

Catherine Fitzgerald B.A. M.A.

Meet Catherine, the passionate mind behind Oak Innovation. For more than 30 years, she’s been creating practical, engaging courses that help trainers, L&D professionals, managers, and consultants save valuable preparation time. Her goal is simple: make course creation easier, so you can spend less time preparing and more time delivering great training.

James L Steward

I have always found the Oak Innovation training programs to be an excellent resource. The programs represent great value for money, and the support provided by the Oak Innovation team has always been positive. Having used these training packages in a variety of countries, I have found the content to be adaptable across different cultures and learning environments. Highly recommended!

James Steward

Oak Innovation Training Resources offers a fantastic range of training templates that are not only high quality but also incredibly easy to adapt to suit your own brand and specific needs. The variety available makes it simple to find the right fit for different training goals. On top of that, their team is super friendly and supportive, making the whole experience seamless. Highly recommended!

Jinadu Sodiq Babatunde

An excellent write up.

Charlie Martial NGOUNOU

OAK Innovation modules have been a very wonderful material for our work here in local governments and public sector. Even our coaching and training services towards civil society organisations have been greatly enhanced. The modules are easy to use, and simple to grasp for participants. We were very fortunate to acquire all the package. Please, we would like to be informed when the modules are updated. Keep the good work !!!

Highly Adaptable and Effective Training Solutions I purchased the full suite of training products from Oak Innovation, and I couldn't be happier with the results. The content is incredibly relevant, well-structured, and grounded in sound training principles. One of the standout features is how adaptable the materials are—they're designed to be easily tailored to meet the specific needs of any organization. I’ve successfully used these training products across government, commercial, and private sectors, and they’ve always delivered great outcomes. The soft skills training is especially valuable, providing effective tools for everyone from frontline staff to corporate executives. The content is straightforward and easy to work with. Thank you, Oak Innovation! Highly recommended!

Bryon Jennings

Great for leadership training I bought a course bundle and it was 100% worth every dollar. I used it in an executive training program that I hosted a d thr participants absolutely enjoyed the course. They courses are laid out so well and the courses sparks natural dialogue are engaging and thought provoking. Probably the most thorough content you can find on the internet. If you are in HR consulting, this is a must buy.

Sheila Eason

I purchased the full training package and I'm so glad I did. The courses are well designed and done so in a neat, orderly way. The content is very thorough. It's like having a "ready to deliver" course offering. I'm pleased with the purchase.

Pauline Weddell

I ordered some training materials from Oak Innovation and I was delighted at the quality of the materials. It was certainly great value for money as everything was there - trainers notes, slide pack and delegate workbook. Have bought again since original purchase as delighted with the quality.

Kevin Jennings

I needed to acquire materials for a last minute training. They were great - good quality, robust resources, and easily customizable. I would recommend Oak Innovations and will look to leverage them in the future.

Debbie-Jo Dutton

I was impressed with the quality of the training resources I purchased from Oak Innovation and how much was included in the bundle. Considering the price of other materials on the web, they were very affordable and included everything you need. I'll certainly purchase from OI again in the future. Thank you!

Nicole Harris

I had the opportunity to thoroughly review the training content and I am extremely pleased with the structure, training material and learning objectives. The quality of the content is Excellent!

Darryl Treadwell

Oak Innovation's product are extremely well designed and contain additional information, reading materials, and resources that add great value to their already valuable products. The staff is helpful, knowledgeable, professional, engaging, and very responsive. These courses will provide a solid foundation for your training needs.

Christy Crump

I purchased the full offering of training programs from Oak Innovation a few years ago. I still refer back to the trainings after all these years. Their trainings are professional, organized, and full of pertinent information.

Richard Whelan

The training materials are comprehensive, professional, to the point and great value. Together with handbooks are a great resource which saves so much time as a training provider. I have been using Oak for nearly 20 years. Thanks to the team at Oak Innovation

Jeffrey Buller

As someone who’s been involved in training for more than twenty years, I’ve never known a resource that’s as consistently valuable as Oak. I’m always amazed at their willingness to provide purchasers of their complete range of presentations regular updates and new training packages at no additional cost. That makes my purchase become more valuable all the time. And their speed in responding to questions is phenomenal. One of the sessions I often provide is a Training the Trainers workshop. In it, the very first resource I encourage people to purchase is the library of resources from Oak. These packages have made my job infinitely easier, and I recommend them to anyone who’s looking for the highest quality in training materials. Jeffrey L. Buller, Senior Partner at ATLAS Leadership Training

Stephen Fraundorfer

WOW!!! An extremely thorough program. Covered the subject from beginning to end.

Rey Carr

Oak continually attends to the needs of various businesses and either creates or adjusts training modules on a variety of topics to be self-contained, practical and easy to use. And they stand behind every product with personal service."

John Paul

“It is excellent - covers all of the important aspects and explains the topics in a very easy to understand format. The entire training is nice looking, professionally prepared and very participant friendly. You do an outstanding job of creating training modules that are practical and easily adapted to most training sessions." John Paul, Partner Association Works

How To Teach Conflict Resolution Skills In The Workplace

How To Get Everything You Need To Deliver A Course On Conflict Resolution Skills.

Meet Our Customers.

Who Are These Training Materials For?

What’s Covered In This Training Course Material?

Free Conflict Resolution Skills Workshop Preview.

What Trainers Say.

Meet Our Customers.

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Our Customers Speak For Us.

Trusted By Brands Worldwide.

Still Got Questions? We're Here To Help.

What is training course material?

How does I use this training course materoal?

Can I edit the training course materials?

New to delivering training? You’re covered.

Why not just use AI to create my training materials?

How quickly can I get started?

How do I know the materials are right for my needs?

Can I use the training course material to launch a business?

Why choose Oak Innovation over other providers?

Are there budget-friendly options?

Are these digital or physical products?

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