Grow Your Conflict Resolution Courses.
We all know that conflict is an inevitable part of business situations.
And as a result, finding solutions to deal with conflict is essential for all staff.
Have you heard of Oak Innovation’s conflict resolution course material yet?!
Oak Innovation’s conflict resolution course material package is highly engaging content that allows instructors to deliver this course in a fun, interactive way.
You can download the conflict resolution course material once, deliver it when necessary, and use it forever!
Using this conflict resolution training material will help you confidently instruct your audience on managing workplace conflict situations.
The course material will also help your participants resolve conflicts of all types successfully, and they will:
- Understand the root causes of conflict.
- Improve communication and negotiation tactics.
- Resolve disputes through mediation and problem-solving.
- Foster a positive and collaborative environment.
The course material focuses on the positive aspects of conflict and explains the main elements of conflict management.
This conflict resolution course material gives participants an understanding of crucial conflict-handling strategies and examines conflict-management outcomes.
You can also easily edit and rebrand this conflict resolution training material as your own.
What’s Included. Explore The Highlights.
- Up to 8 hours of easy to deliver training content.
- Instant access to everything you need.
- A before you start guide on how to deliver your course.
- Editable workbook where learners get the detailed content.
- Easy to follow instructor manual so you don’t miss anything.
- All the slides needed for visual learners.
- 17 versatile training games to encourage greater participation.
- 17 powerful training icebreakers that are quick and easy to use.
- 15 practical training guides to improve the quality of your courses.
- 2 course tests to measure all learning.
- Easy to deliver activities and exercises designed for precise learning.
- Selected reading list to expand learning after the course.
- Editable course advertorial helping you advertize your course.
- Action plan for long-term delivery of learning objectives.
Sample Materials. Take A Closer Look.
We use generic backgrounds so you can rebrand the training course materials as your own.
Topics Covered. Explore The Detail.
1. What is conflict management?
- A definition of conflict management skills.
- The types of conflict that can exist in companies.
- The main types of conflict resolution roles.
2. Conflict-handling strategies
- Why conflict management strategies are essential.
- Several conflict management strategies are available (competing, collaborating, compromising, avoiding, and accommodating).
3. Conflict management outcomes
- How to better manage conflict situations.
- Four primary conflict outcomes (exploration, reflection, creativity, and renewal).
Objectives. Designed To Make A Difference.
At the end of this training course on conflict resolution skills, your participants will be able to:
- Understand the relationship between conflict and the organization.
- Explore sources and types of conflict.
- Understand different perspectives on conflict.
- Understand different conflict-handling strategies and styles.
- Explore conflict outcomes.
