What is training course material?

Training course material refers to the resources and content you'll use to support learning during a training course. It can include training manuals, handbooks, presentations, worksheets, exercises, videos, demonstrations, case studies, reference guides, and assessments. These materials help your participants understand the subject , build relevant knowledge and skills, practice what they have learned, and refer back to important information after completing your course.

How do I use this training course material?

Download: You can select and instantly access a course or bundle of courses. Customize: Everything is ready to deliver as downloaded. Or you can edit the content as needed. Print: Print only what you need.

Can I edit the training course materials?

Yes. You can edit the courses in MS Word or PowerPoint. This means you can easily revise, rebrand, and deliver the training material as needed. We use broad course titles in our course material, so we encourage you to adapt titles to target the exact needs of your audience.

Do I need years of experience?

You don’t need years of training experience. Each program provides a structured foundation , facilitator guidance, participant materials, and activities.

Why should I not just use AI to create my training materials?

Yes, AI can generate useful content. But a complete training program needs more than content. It needs structure, progression, facilitator guidance, participant materials, exercises, activities, and learning elements that work together. Oak Innovation's program gives you a complete, editable course . We've built all our courses around the practical realities of delivering professional training over the last 30 years. You can then use your expertize — and the tools you prefer, including AI — to customize our programs for your audience. This means you need less time starting from scratch.

How quickly can I get started?

Your materials are available as digital downloads , so you can review and customize your program right away. The time needed to prepare for delivery depends on how much you choose to adapt the content, add organization-specific examples, and tailor it to your audience.

How do I know the materials will be right for my needs?

Oak Innovation has been creating training and development materials for over 30 years. Each program provides a complete, editable starting point you can customize to suit your audience, organization, and delivery style. Review each program description for every course before you buy to see the topics covered and what’s included. Once downloaded, you can edit the materials, add your own examples and branding, and adapt the content to fit the people you train.

Can I use the training course material to launch a business?

Yes . Trainers and consultants can customize and brand the materials and use them when delivering training to clients, subject to the licensing terms.

Why should I choose Oak Innovation over other providers?

Oak Innovation has been creating training and development materials for over 30 years. Our programs include editable slides, facilitator guidance, participant materials, exercises, and structured content—giving you a complete starting point you can customize for your audience and delivery style.

Are there budget-friendly options?

Yes. Individual programs are available at a range of price points, with some starting at as little as $10 per complete course.

Are these digital or physical products?

All programs are provided as digital downloads . This gives you immediate access to the materials. You can edit, customize, brand, and print the resources for your courses right away.

Workplace Resiliency And Conflict Mediation: Editable Courseware & Toolkit

Q: What causes conflict at work?

Conflict can arise from unclear expectations, communication gaps, competing priorities and different perspectives . Addressing issues early helps protect relationships and teamwork.

Q: Who can benefit from Conflict Resolution training?

It is designed for managers, team leaders, HR professionals and employees who need to handle disagreements constructively.

Q: How does the training help teams work better together?

Participants learn to communicate clearly, reduce tension and resolve disagreements before they disrupt collaboration and performance.

Q: What is included in the training materials?

You get presentation slides, an instructor guide, a participant workbook and practical activities , including role-plays, discussion exercises and workplace scenarios.

$37.00 - Use Again And Again.

Turn your training idea into a successful workplace resiliency and conflict mediation course – in less than 24 hours!

Want to build a successful training course without starting from scratch?

Whether you’re an experienced trainer or an aspiring newbie, our workplace resiliency and conflict mediation course pack is your go-to resource for launching a successful training course — no experience, no content, no problem!

Our ready-to-deliver course kit includes:

67 editable PowerPoint slides for training presentations.
21-page trainer guide with supporting course content.
39-page training workbook for participants.
Practical activities, including icebreakers, games, and exercises.
Instant digital download – customize with your own branding.

Get everything trainers need to deliver a professional workshop without spending weeks creating slides, workbooks, and activities.

Description

Workplace Resiliency & Conflict Mediation Skills Development Course.

There is nothing more annoying than getting stuck when trying to create workplace resiliency and conflict mediation training materials from scratch.

It’s challenging as it involves developing presentations, explaining approaches to workplace disagreements, writing trainer notes and preparing realistic conflict scenarios.

Fortunately, you can now save this hassle by downloading Oak Innovation’s editable workplace resiliency and conflict mediation training materials.

As a result, you can concentrate on adapting the discussions and activities to the types of conflict your participants encounter.

Simply download the complete training package, customize the scenarios for your audience, and deliver the conflict resolution training content as your own.

If workplace resiliency and conflict mediation training is part of your wider business goals, consider combining these materials with our companion courses on interpersonal skills and negotiation skills.

Meet Our Customers.

Who Are These Training Materials For?

These editable workplace resiliency and conflict mediation training resources are designed for:

Corporate trainers delivering conflict resolution development workshops.
HR and learning and development professionals.
Independent trainers and training consultants.
Managers responsible for developing team conflict resolution skills.
Educators and facilitators delivering conflict resolution development sessions.

The materials can be adapted for different groups, including new managers, supervisors, experienced leaders, emerging leaders, and team members.

Learning Objectives.

By the end of your workplace resiliency and conflict mediation workshops, your participants will:

Understand the fundamentals of negotiation and conflict resolution.
Identify and adopt key negotiation roles and responsibilities.
Navigate the full negotiation process from preparation to closure.
Apply practical strategies through real-world scenarios and role-play exercises.

What’s Covered.

1. What is conflict management?

A definition of conflict management skills.
The types of conflict that can exist in companies.
The main types of conflict resolution roles.

2. Conflict-handling strategies

Why conflict management strategies are essential.
Several conflict management strategies are available (competing, collaborating, compromising, avoiding, and accommodating).

3. Conflict management outcomes

How to better manage conflict situations.
Four primary conflict outcomes (exploration, reflection, creativity, and renewal).

Free Conflict Resolution Skills Workshop Preview.

We intentionally use generic backgrounds and titles, so you can easily rebrand and customize everything as your own.

Who Will Benefit From This Training?

This workplace resiliency and conflict mediation training is designed for:

Managers and supervisors who regularly deal with disagreements or tensions between employees.
HR professionals involved in resolving workplace disputes and maintaining positive employee relations.
Team leaders looking to address conflict early and encourage more constructive communication.
Employees who want to handle disagreements and difficult conversations without damaging professional relationships.
Project managers working with teams that have competing priorities, different perspectives, or conflicting expectations.
Customer-facing professionals who need to remain calm, manage disagreements, and find practical solutions to challenging situations.

No subscriptions. No recurring fees. No attribution required.

Get Instant Access

Frequently Asked Questions.

What causes conflict at work?

Conflict can arise from unclear expectations, communication gaps, competing priorities and different perspectives. Addressing issues early helps protect relationships and teamwork.

Who can benefit from Conflict Resolution training?

It is designed for managers, team leaders, HR professionals and employees who need to handle disagreements constructively.

How does the training help teams work better together?

Participants learn to communicate clearly, reduce tension and resolve disagreements before they disrupt collaboration and performance.

What is included in the training materials?

You get presentation slides, an instructor guide, a participant workbook and practical activities, including role-plays, discussion exercises and workplace scenarios.

Can I adapt and deliver the course myself?

Yes. Tailor the editable conflict resolution training materials to your branding, policies and workplace situations. The instructor guide provides clear steps and prompts to support delivery.

What Trainers Say.

★★★★★ “Edit, customize (logos, etc.), and deliver as many times as you like — you own it forever.” – Tom Heck, Intl. Assoc. of Teamwork Facilitators.

★★★★★ “Excellent for customization while maintaining core knowledge… Increased participant activities.” – Theadus McClain, FKP Architects.

★★★★★ “Flexibility in customization is your greatest USP—perfect foundation to build on.” – Arun Data, Escorts Heart Institute.

★★★★★ “Highly adaptable across government, commercial, and private sectors.” – James L. Steward.

Get Instant Access

67 slides • 21-page guide • 39-page workbook • 17 activities • Instant download • Use forever

Meet Our Customers.

Explore More Courses.

Charlie Martial NGOUNOU

OAK Innovation modules have been a very wonderful material for our work here in local governments and public sector. Even our coaching and training services towards civil society organisations have been greatly enhanced. The modules are easy to use, and simple to grasp for participants. We were very fortunate to acquire all the package. Please, we would like to be informed when the modules are updated. Keep the good work !!!

Bryon Jennings

Great for leadership training I bought a course bundle and it was 100% worth every dollar. I used it in an executive training program that I hosted a d thr participants absolutely enjoyed the course. They courses are laid out so well and the courses sparks natural dialogue are engaging and thought provoking. Probably the most thorough content you can find on the internet. If you are in HR consulting, this is a must buy.

Sheila Eason

I purchased the full training package and I'm so glad I did. The courses are well designed and done so in a neat, orderly way. The content is very thorough. It's like having a "ready to deliver" course offering. I'm pleased with the purchase.

Pauline Weddell

I ordered some training materials from Oak Innovation and I was delighted at the quality of the materials. It was certainly great value for money as everything was there - trainers notes, slide pack and delegate workbook. Have bought again since original purchase as delighted with the quality.

Kevin Jennings

I needed to acquire materials for a last minute training. They were great - good quality, robust resources, and easily customizable. I would recommend Oak Innovations and will look to leverage them in the future.

Debbie-Jo Dutton

I was impressed with the quality of the training resources I purchased from Oak Innovation and how much was included in the bundle. Considering the price of other materials on the web, they were very affordable and included everything you need. I'll certainly purchase from OI again in the future. Thank you!

Nicole Harris

I had the opportunity to thoroughly review the training content and I am extremely pleased with the structure, training material and learning objectives. The quality of the content is Excellent!

Darryl Treadwell

Oak Innovation's product are extremely well designed and contain additional information, reading materials, and resources that add great value to their already valuable products. The staff is helpful, knowledgeable, professional, engaging, and very responsive. These courses will provide a solid foundation for your training needs.

Christy Crump

I purchased the full offering of training programs from Oak Innovation a few years ago. I still refer back to the trainings after all these years. Their trainings are professional, organized, and full of pertinent information.

Richard Whelan

The training materials are comprehensive, professional, to the point and great value. Together with handbooks are a great resource which saves so much time as a training provider. I have been using Oak for nearly 20 years. Thanks to the team at Oak Innovation

Jeffrey Buller

As someone who’s been involved in training for more than twenty years, I’ve never known a resource that’s as consistently valuable as Oak. I’m always amazed at their willingness to provide purchasers of their complete range of presentations regular updates and new training packages at no additional cost. That makes my purchase become more valuable all the time. And their speed in responding to questions is phenomenal. One of the sessions I often provide is a Training the Trainers workshop. In it, the very first resource I encourage people to purchase is the library of resources from Oak. These packages have made my job infinitely easier, and I recommend them to anyone who’s looking for the highest quality in training materials. Jeffrey L. Buller, Senior Partner at ATLAS Leadership Training

Stephen Fraundorfer

WOW!!! An extremely thorough program. Covered the subject from beginning to end.

Rey Carr

Oak continually attends to the needs of various businesses and either creates or adjusts training modules on a variety of topics to be self-contained, practical and easy to use. And they stand behind every product with personal service."

John Paul

“It is excellent - covers all of the important aspects and explains the topics in a very easy to understand format. The entire training is nice looking, professionally prepared and very participant friendly. You do an outstanding job of creating training modules that are practical and easily adapted to most training sessions." John Paul, Partner Association Works

Farhan Majeed

“I would like to take this opportunity to express my learning experience for Oak Training Ltd. I really enjoyed the way, methodology and the contents of the course. The course contents are enriched with the practical exercises, examples, problem solving models and key definitions. It also puts flash on further reading, materials and books to be consulted for in-depth exposure of the subjected topic. Hence I strongly recommend this course to the professionals of various sectors of the industries because it will enable and upgrade them from ordinary level of skills to breakthrough level of skills. Professionals can enjoy the cost effective management training solutions in their industry." Farhan Majeed Country Consultant GIIM-Pakistan

One Of The Biggest Reasons Beginners Never Launch Courses Is Because They Think They Need Everything Figured Out First.

Creating a course is hard.

We make it a whole lot easier, better, less stressful, and more effective.

Our editable training course materials give you a much simpler place to start.

Each pack includes clear learning objectives, fun exercises, and knowledge checks. The training content makes all concepts easy to understand. And, helps customers to scale quickly.

The best part? A single investment gives you and your entire organization instant access to the courseware you need. You can start running workshops right away. There is no need to create training materials yourself (because your time is valuable and you don’t like wasting it).

#1 Unlimited Self-Study Guides: Ready-to-use workbooks give your team flexible, practical training. Each guide caters to instructor-led or independent learning (editable training course material included!).

#2 Instructor Manuals: Step-by-step guides that help you teach each session. You can lead workshops with confidence and know the steps to achieve success.

#3 Editable Slide Decks: Professional, ready-made slides that save you hours of prep. They keep your sessions engaging and polished, even if you’re starting from scratch.

#4 Expert Training Guides: Get pro tips and strategies to make your sessions memorable and effective (even if you don’t have a lot of experience in delivering workshops!).

#5 Interactive Exercises & Games: Use fun activities to keep energy up. They boost participation and help learning to stick.

#6 Curated Reading Lists: Perfect if you’ve not got a lot of time to create content from zero.

#7 Ice Breakers That Work: Connect quickly with easy, proven icebreakers. You’ll see how simple they are to use!

#8 Course Tests & Evaluation Tools: Track real progress with ready-to-use assessments.

#9 Action Plan Templates: Help learners apply what they’ve learned with ready-made templates for long-term success (critical if you want to deliver these courses in your business!).

These Are Editable Digital Assets You Can Turn Into Offers.

You are not buying training course material that disappears into your download folder. You are buying complete courses you can customize, position, and even monetize.

Skip The Hassle Of Course Creation

Start with more than 50 courses already created instead of staring at blank pages for months.

Make Them Yours

Change the titles, content, examples, exercises, images, and branding inside PowerPoint and Word.

Deliver Them Again And Again

Turn your customized courses into products you can promote and deliver on repeat.

Build A Full Training Library

Use the collection as inventory for your courses.

Create Bundles And Programs

Package related courses together or use them as programs, series, and offers.

Instant & Lifetime Access

You get instant and lifetime access, so that you can come back to the training course material at every next level in your business.

Ready In Less Than 24 Hours.

A download-deliver system that helps total beginners create their first training course and start delivering courses — without creating a slide deck, attending another course, or "figuring out what to include" for the next three months.

No coding. No training skills required. No staring at a blank page wondering what to include. No designing.

Everything is ready in less than a day (minutes in reality) — there is no need to attend a 10-week course just to know what to do.

Deliver everything again and again, on autopilot.

James L Steward

Highly Adaptable and Effective Training Solutions I purchased the full suite of training products from Oak Innovation, and I couldn't be happier with the results. The content is incredibly relevant, well-structured, and grounded in sound training principles. One of the standout features is how adaptable the materials are—they're designed to be easily tailored to meet the specific needs of any organization. I’ve successfully used these training products across government, commercial, and private sectors, and they’ve always delivered great outcomes. The soft skills training is especially valuable, providing effective tools for everyone from frontline staff to corporate executives. The content is straightforward and easy to work with. Thank you, Oak Innovation! Highly recommended!