360 Degree Feedback


Use these training course materials to teach teams to participate in a 360 degree feedback process.

All the training course material you need to teach single-day courses.

Audience: All types of employees.

Get 360 Degree Feedback Training Course Materials For Your Courses And Workshops.

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From mutual feedback and changing behavior, through to empathy, increasing performance, and providing information characters; the course materials will walk your audience through every step of the way.

By the end of the course, you’re audience will understand that 360 Degree Feedback offers valuable insights into strengths and weaknesses from multiple perspectives leading to improved performance, increased self-awareness, and better collaboration.


Learning Outcomes.

At the end of this 360-degree feedback training participants will:

  • Be able to identify the main benefits of performance appraisals.
  • Explore the roles of managers and employees within a performance appraisal process.
  • Understand eight standard performance appraisal techniques.
  • Understand two implementation areas.
  • Be able to engage in a 360 degree feedback process.
  • Be able to determine whether an organization is ready for 360 degree feedback.
  • Understand why 360 degree feedback Programs can sometimes fail.


Topics Covered.

Here’s what is covered:

1. Exploring the following 12 characteristics of effective performance appraisal systems.

  • Continuous.
  • Individualized.
  • Consistent.
  • Supportive.
  • Honest.
  • Specific.
  • Transparent.
  • Clear.
  • Confidential.
  • Timely.
  • Appropriate.
  • Non-judgemental.

2. The three main objectives of an appraisal process.

3. Key aspects of performance appraisals.

  • Why performance appraisals are important.
  • Strategies and approaches to increase performance.
  • How 360 degree feedback is an important opportunity for managers and employees.
  • The critical elements of performance appraisal skills.
  • Why companies have performance appraisals.
  • Mutual feedback.
  • The benefits of an appraisal process.
  • Manager and employee roles.
  • Self-assessment.

4. Eight appraisal techniques.

  • Ranking.
  • Paired comparisons.
  • Critical incidents.
  • Free-form/narrative techniques.
  • Self-assessment.
  • Assessment centres.
  • Assessing performance.
  • Rating.

5. Key implementation areas.

  • Key settings for 360 feedback.
  • What is 360 feedback.
  • Why 360 degree feedback is so valuable.

6. The eleven benefits of a 360-degree feedback process.

  • Performance improvement.
  • Self-awareness.
  • Morale improvements.
  • The role of open culture.
  • The role of continuous improvement.
  • Empowerment of leaders and staff.
  • Communication.
  • Transparency.
  • Role retention.
  • The need for accountability.
  • The positive impact of an engaged workforce.

7. An effective ten-step 360 degree feedback process.

  • Purpose of the feedback.
  • The collection instrument.
  • The behavior to be collected.
  • Identifying feedback recipients.
  • Training the raters and those rated.
  • Letting the recipient choose raters.
  • Questionnaire distribution.
  • Analyzing feedback data.
  • Feeding back the feedback.
  • Repeating the process.

8. Are you ready for 360 degree feedback?

  • How to prepare for 360 degree feedback.
  • Top management buy-in.
  • Past experiences with appraisal programs.
  • The role of coaching skills.
  • Trust and interdependence.
  • Self-assessment and organizational stability.

9. Why some 360 degree feedback programs fail?

  • The strengths and weaknesses of appraisal skills.
  • Potential problems that can occur.
  • Why these initiatives can sometimes fail


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Instant access to everything you need.

  • Workbook.
  • Instructor Manual.
  • Slide Deck.
  • Free Training Games.
  • Free Training Icebreakers.
  • Practical Training Guides.
  • Course Tests.
  • Activities/Exercises.
  • Reading List.
  • Course Advertorial.
  • Action Plan.

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