This is where you’ll find information about how you can use our training material. And, what you can and can’t do with our material. Plus, how we handle shipping and returns. If you still have questions after reading these terms, simply get in touch with us. We’d be happy to help.
We said that it should be this simple and we meant it!
Customers who have purchased a module(s) from Oak Innovation may retain this module(s) for reference and /or utilize them within the purchasing organization. And, we ask you to take all reasonable steps to preserve copyright. Products cannot be resold as training content.
All we ask is that the training content received is not resold in hard copy or in electronic format.
Shipping and Returns Policy
Oak Innovation has been delivering courseware to customers all over the world since we first went online in 2001.
We care about creating a special experience for all of our customers. This is from the ease of placing your order to the exciting arrival of our products direct to your email.
All orders are delivered by instant download after placing your order.
A unique download page for orders of full sets will be forwarded to customers following order validation. All orders of full sets are final.
If you are not completely happy with your order, simply contact us and we will go to extraordinary measures to make things right. We regret that we cannot refund orders of full sets as all products are made available by instant download.
If you have any questions or concerns about your purchase, you’re welcome to contact us. And, we will be happy to make sure your concerns are addressed and your experience is hopefully a good one.
Our online ordering facility is open 24 hours a day and 7 days a week.
Oak Innovation is a DOWNLOAD SERVICE ONLY. And, there no discs or courseware to ship to you.
Last updated October 3, 2020