Sales Skills

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You can use these instructional materials to present your own training courses on sales skills.

Instantly download:

  • 106 Customizable PowerPoint Slides.
  • A 79 Page Participant Manual.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 12 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • A Reading List.
  • A Course Advertorial.
  • An Action Plan.

Description


Have you noticed how long it takes to develop instructional materials on sales skills?

And, if you struggle with developing training content you won’t be surprised to hear that many professionals abandon their efforts.

Studies find that many people give up when creating content.

We want to get you to your goal fast.

You can provide your delegates with an introduction to how to view selling as a process. And, you can also share how to maximize sales.

Next, you can use the content provided to highlight a range of sales techniques.

And, you can use the content to explore how to build an effective sales process that delivers improved sales results.

Perfect.

Let’s explore what you will get.

The World’s Best Brands Trust Oak Innovation

Who Should Attend

This course will target the needs of line staff, team members, managers, and human resource professionals.

Learning Objectives

At the end of this course, your delegates will be able to:

  • Identify the main obstacles that can block sales.
  • Understand the nature of selling viewed as a process.
  • Understand a range of sales techniques.
  • Use these techniques to build an effective sales process.
  • Deliver better sales results.

Course Outline

The training course is divided into 8 key sections.

1. Selling
Selling is the focus of this introductory section.

In this opening section, you can use the training manual to discuss the concept of selling professional services. And, you can use the instructional materials to explore the reasons why people don’t buy.

2. The selling equation
Next, you can use the slide deck provided to highlight the selling equation.

Activity x Skill x Attitude = Results

In this equation, activity relates to the number of clients visited and the number of proposals generated.

Skill, on the other hand, is the ability to convert proposals to sales.

Attitude is the professional and enthusiastic approach that is applied. And results are the number of sales generated.

3. Managing first impressions
Managing first impressions in sales environments is crucial.

In this section, you can use the instructional materials to:

  • Discuss the critical role of managing first impressions.
  • Explore how to influence buying decisions.

4. Stages of a sales call
Next, you can use the content provided to share that a typical sales call has four identifiable stages.

For instance:

  • The opening.
  • The presentation.
  • The closing.
  • The departure.

And, you can use the instructional materials to:

  • Discuss the stages of the sales call.
  • Highlight the AIDA Formula. To illustrate, the sales agent gains the attention of the customer. Then build the customer’s interest in the product available. Next, create a desire for the service. And, lastly move to get the customer to take action and buy the product.
  • Explore presentation skills.
  • Discuss the concept of believability. This involves using specific action-oriented and results-oriented statements to build a customer-focused solution.

5. Communication skills
Sales are profoundly influenced by effective communication.

In this section, you can use the instructional materials provided to explore these core sales skills.

For instance:

  • Getting information.
  • Questioning skills.
  • Powerful words for questions.
  • Pitfalls in questioning
  • Listening skills.
  • Active listening.

6. Client expectations
Next, you can use the training manual in this section to explore this critical skill of managing client expectations.

7. Documents
The importance of documents and data is crucial.

And, successful sales companies possess proven efficiencies in terms of the creation, management, and use of documents to meet the demands of customers.

In this section, you can use the instructional materials to:

  • Outline the client record card.
  • Explore how to craft a proposal.
  • Discuss buying signals and the role of price.

8. How to close the sale
Being able to close a sale is critical.

In fact, the capacity to close a sale is considered one of the top skills of successful salespeople.

In this section, you can use the instructional materials provided to share examples of buying signals that happen when the customer:

  • Asks for the price.
  • Asks for more details.
  • Starts to calculate numbers.
  • Asks about availability or start dates.
  • They show sudden friendliness.

And, you can:

  • Explore effective closing techniques.
  • Examine the critical role of non-verbal communication.
  • Discuss aspects like the use of eye contact, personal space, and how not to lose a sale.

The Benefits

  • 106 Customizable PowerPoint Slides.
  • 79 Page Training Manual.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 12 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • Reading List.
  • Course Advertorial.
  • Action Plan.

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