The Training Material You Need.
The interview remains one of the most used tools in the workplace.
Yet, many employees never receive any formal development in this area.
Fortunately, no-prep training course materials on interviewing skills are wonderful tools for providing hands-on experiences for learners.
The editable training course material is easy to use for both learners and instructors.
This course content can be used to cover the practical skills managers and employees need to improve their interviewing skills.
The training course material will teach participants about questioning and listening skills, the recruitment interview, the grievance/discipline interview, and how to handle poor performance.
You can also use the content to explore four critical areas:
- An introduction to interviewing skills.
- Questioning and listening skills.
- The recruitment interview.
- How to handle poor performance.
Your participants will learn about a structured interview preparation approach and offered practical tips and insights.
This ready-made course explores the importance of interviews and the main types of discussions involved. Participants will also be introduced to an effective interview process.
The course material encourages participants to explore different types of questioning and listening skills and how to avoid biases in an interview.
What’s Included. Explore The Highlights.
- Up to 8 hours of easy to deliver training content.
- Instant access to everything you need.
- A before you start guide on how to deliver your course.
- Editable workbook where learners get the detailed content.
- All the slides needed for visual learners.
- 17 versatile training games to encourage greater participation.
- 17 powerful training icebreakers that are quick and easy to use.
- 15 practical training guides to improve the quality of your courses.
- 2 course tests to measure all learning.
- Easy to deliver activities and exercises designed for precise learning.
- Selected reading list to expand learning after the course.
- Editable course advertorial helping you advertize your course.
- Action plan for long-term delivery of learning objectives.
Topics Covered. Explore The Detail.
1. Introduction to interview skills
- Definition.
- The main types of interviews.
- The different skills needed (e.g., questioning and listening).
2. Questioning and listening skills
- Active and reflective listening skills.
- The various types of questioning skills available.
3. The recruitment interview
- Essential job interview skills.
4. The grievance/discipline interview
- Shared interview skills.
5. Nine ways to handle poor performance
- Focus on goal setting.
- Introduce training.
- Manage dissatisfactions.
- Address discipline.
- Focus on reorganizing.
- Consider management.
- Explore outside agencies.
- A chance to look at the job.
- Understand peer pressure.
Objectives. Designed To Make A Difference.
At the end of this training course on interviewing skills, your participants will be able to:
- Understand the importance of the interview.
- Examine the main types of interviews available.
- Explore an effective interview process.
- Understand different types of questioning and listening skills.
- Understand how to avoid biases in interviews.
- Explore four types of interviews (e.g., recruitment, performance appraisal, counselling, and grievance/discipline).
