Get Everything You Need To Teach A One-Day Course On Interviewing Skills.
You can now use this training course material to improve the interviewing skills of anyone that manages or supports people.
Whether you’re just starting out or you’ve been in business for years, Oak Innovation’s training course material on interviewing skills is a practical, editable training course made with the finest training content.
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Topics Covered.
1. Introduction to interview skills
- Definition.
- The main types of interviews.
- The different skills needed (e.g., questioning and listening).
2. Questioning and listening skills
- Active and reflective listening skills.
- The various types of questioning skills available.
3. The recruitment interview
- Essential job interview skills.
4. The grievance/discipline interview
- Shared interview skills.
5. Nine ways to handle poor performance
- Focus on goal setting.
- Introduce training.
- Manage dissatisfactions.
- Address discipline.
- Focus on reorganizing.
- Consider management.
- Explore outside agencies.
- A chance to look at the job.
- Understand peer pressure.
What You Get:
- Slide Deck (50 slides)
- Course Workbook (84 pages)
- Training Games
- Icebreakers
- Activities And Exercises
- Training Guides
- Reading Lists
- Assessment Tools
- Marketing Materials
- Action Plans
