Interview Skills


Are you still having challenges developing an interview skills training course?

You’re not alone.

Sure you can develop everything from scratch, but it can take a long time.

Luckily you can now download all the training material that you’ll need (takes less than 30 seconds!), add your logo, and deliver the course as your own.

Guaranteed to save you time this interview skills training can be used by trainers and business managers to run workshops on interview skills.

Your perfect solution to virtually any delivery opportunity: full-day corporate courses, one-to-one coaching sessions, team training workshops, ongoing professional development sessions, and so much more.

Why you will love this product:

  • Product: Instantly Available.
  • Customization: Fully Editable.
  • Branding: Rebrand As Your Own.
  • Audience: Suitable For All Employees.
  • Duration: Full Day.
  • Experience: No Experience Required.

Interview Skills

Learning about effective interview skills at work and achieving goals are key business skills.

And, the main types of interviews within the workplace are:

  • Recruitment.
  • Performance appraisal.
  • Counseling.
  • Grievance/discipline.

Interview skills training by Oak Innovation is an essential course designed to give learners both the awareness and the tools they need to improve their skills for their own personal development and for organizational success. By the end of the interview skills training, learners will develop critical communication skills needed to get ahead in business and in life.

This course is organized around six critical blocks: First, introduction to interview skills; second, questioning and listening skills; third, the recruitment interview; fourth, the grievance/discipline interview; and fifth, how to handle poor performance.

When course attendees can master these areas their success will follow.

This training can be instantly downloaded and used to present effective interview skills training courses to others. No prior experience is required.

This is exactly what Oak Innovation’s interview skills training bring to the table – you can deliver this training course as your own.

Top Companies, Trust Oak Innovation


This interview skills training from Oak Innovation can be used to instruct learners on the importance of the interviews and will discuss the main types of interviews. From the slide deck and learner manual, learners are introduced to an effective interview process. Course participants will also discover the different types of questioning and listening skills required. And, through engaging training material, discussion, and exercises, learners be able to avoid biases in an interview and will be able to employ four main types of interviews (e.g., recruitment, performance appraisal, counseling, and grievance/discipline).

Oak Innovation’s interview skills training works within any presentation situation. It doesn’t matter if you’re looking to deliver a full workshop, or shorter individual team sessions, this training seamlessly integrates within any training setting.

Learning Objectives

At the end of this training, participants will be able to:

  • Understand the importance of the interview.
  • Identify the main types of interviews available.
  • Introduce an effective interview process.
  • Understand different types of questioning and listening skills.
  • Identify and be able to avoid biases in interviews.
  • Use four main types of interviews (e.g., recruitment, performance appraisal, counseling, and grievance/discipline).

Course Overview

These are the 5 key sections of this training material.

1. Introduction to interview skills
Much of the work that goes into interviews is not exactly visible to everyone. Sorting out paperwork and forms, looking over data, preparing interview questions, getting other people involved – they all involve aspects that are not on show but which are so critical.

This training course will help learners to develop the interview skills needed to actively participate in a wide range of interview situations

A key benefit of this training is the understanding received that interview skills can be employed across a wide range of workplace situations. This training will:

  • Explore what is an interview.
  • Discuss the main types of interviews that occur within companies.
  • Examine the different skills that are needed (e.g., questioning and listening skills).

2. Questioning and listening skills
The use of questioning and listening skills in organizational interviews to improve learning is nothing new. This section of the course:

  • Discusses active and reflective listening skills.
  • Detailing various types of questioning skills.

3. The recruitment interview
Job interview skills remain the main area that people think of when they hear the word ‘interview’.

Most managers and line staff have the potential skills to succeed in participating in interviews. What they often lack is the structured skill set of planning, managing and actively engaging within interviews. This section will explore essential skills and will focus on job interview skills by exploring these skills from the perspectives of both the interviewer and the candidate.

4. The grievance/discipline interview
How can an individual apply their interview skills and knowledge within a grievance/discipline setting? This training will give answers to this key question. In particular, this part of the course highlights the value of shared interview skills across various types of interview settings.

5. How to handle poor performance
Lots of people learn to be successful at recruitment interviews but still struggle in interview settings in the area of performance appraisal skills.

At its simplest, a performance appraisal interview facilitates an evaluation of an employee’s job performance against a documented set of goals. And, traditional approaches to performance appraisal have focused on three main objectives.

First, that the appraisal interview is an opportunity to provide feedback to employees on their performance. Second, that the appraisal interview acts as a vehicle for changing behavior towards what would be seen as more desirable by the organization. And, thirdly the interview provides information for managers to help them allocate resources in the future.

This section will focus on how interviews can be used handle poor performance. Areas discussed include:

  • Goal setting.
  • Training.
  • Dissatisfactions.
  • Discipline.
  • Reorganizing.
  • Management.
  • Outside agencies.
  • The job.
  • Peer pressure.

Who Needs Effective Interviews Skills?

  • Senior management that wants to strengthen their relationships with staff.
  • Managers, supervisors, and team leaders need interview skills to lead, manage and motivate their teams.
  • Administrative, support staff, and line staff that needs interview skills to maximize their engagement and participation within the organization.
  • HR professionals need interview skills to meet the needs of the departments that they support.
  • Project managers need interview skills to create more engagement and collaboration with their teams.
  • Organizational development professionals need interview skills to secure relationships and participation from all functions within the organization.
  • Consultants and independent contractors who are being asked to play a role in organizational initiatives.

What You Get

  • A 43 Page Participant Manual
  • 84 Customizable PowerPoint Slides
  • Training Games And Training Icebreakers
  • A Course Advertorial
  • Eight Pre-written Expert Training Guides
  • Customizable Exercises And Tests
  • Further Reading Lists

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Interviewing Skills Training Course Materials
Interview Skills