Maximize your business excellence courses.
Are you looking for a ready-to-instruct course that covers the critical aspects of business excellence and success in one place?
This digital download is a complete set of engaging training course materials filled with critical ideas developed by experts and focused on practical solutions that can help you when busy.
We’ve learned that instructors, whether training professionals or people managers face similar challenges when they need to deliver a business excellence training course.
You need expert-developed training content and focused, practical solutions that can help you when you’re busy.
That’s where we come in.
Explore an instant way to deliver training courses using the Business Excellence Training Course.
Oak Innovation’s course materials will primarily meet the needs of participants new to business excellence.
This Business Excellence Training Course is a comprehensive program designed to equip new leaders and teams with essential business excellence skills and knowledge for effective business delivery.
Your audience will discover critical business excellence skills, discuss the components of excellence, and explore what defines an excellent organization.
The content also explores key excellence awards, including the EFQM Business Excellence Model and the Baldridge National Quality Program.
What’s Included. Explore The Highlights.
- Up to 8 hours of easy to deliver training content.
- Instant access to everything you need.
- A before you start guide on how to deliver your course.
- Editable workbook where learners get the detailed content.
- All the slides needed for visual learners.
- 17 versatile training games to encourage greater participation.
- 17 powerful training icebreakers that are quick and easy to use.
- 15 practical training guides to improve the quality of your courses.
- 2 course tests to measure all learning.
- Easy to deliver activities and exercises designed for precise learning.
- Selected reading list to expand learning after the course.
- Editable course advertorial helping you advertize your course.
- Action plan for long-term delivery of learning objectives.
Topics Covered. Explore The Detail.
1. Business excellence
- The excellent organization.
- Why we need excellence.
- Roles and responsibilities.
- Core values and concepts.
- The role of delivering excellence.
- The differences between quality and excellence.
- Potential obstacles to excellence.
2. The main criteria for excellence
- EFQM Business Excellence Model and the Baldridge National Quality Program.
3. Excellence and strategic management
- How to use vision, metrics, and innovation within companies.
4. Continuous improvement
- Continuous improvement in improving products, services, or processes.
- The role of leadership in implementing excellence.
5. Excellence and the customer
- Maximizing customer relationship skills.
Objectives. Designed To Make A Difference.
At the end of this training course on the excellent organization, your participants will be able to:
- Understand what defines an excellent organization.
- Examine the components of excellence.
- Explore the excellence awards available, such as the Baldridge & EFQM Awards.
- Understand the nature of excellence.
