Business Excellence


Get instant access to everything you need to deliver workshops and one-day courses.


Are you looking for a way to develop business excellence skills?

Explore an instant way to deliver training courses using the Business Excellence Training Course.

Oak Innovation’s course materials will primarily meet the needs of participants new to business excellence.

This Business Excellence Training Course is a comprehensive program designed to equip new leaders and teams with essential business excellence skills and knowledge for effective business delivery.

Your audience will discover critical business excellence skills, discuss the components of excellence, and explore what defines an excellent organization.

The content also explores key excellence awards, including the EFQM Business Excellence Model and the Baldridge National Quality Program.


Who Should Use These Training Course Materials?

  • Individuals looking to start delivering courses: Oak Innovation’s instant availability and trainer-friendly training course material mean you can get a course up and running within minutes.
  • New training professionals: This training course material is instantly available. You get complete course templates to deliver practical courses.
  • Development-focused managers: Oak Innovation is well known for its customizable course templates, so we highly recommend this training course material for people managers, especially team leads and supervisors who want to start delivering training courses.
  • Businesses and professionals offering training services:  If you need to offer training courses or provide workshops, Oak Innovation’s training course material makes the experience easy for everyone.
  • Entrepreneurs:  Oak Innovation’s focus on offering brandable and customizable products makes it the ideal course solution for starting a side hustle.
  • Companies interested in reducing costs: This training course material will save time and effort.


Topics Covered.

1. Business excellence

  • The excellent organization.
  • Why we need excellence.
  • Roles and responsibilities.
  • Core values and concepts.
  • The role of delivering excellence.
  • The differences between quality and excellence.
  • Potential obstacles to excellence.

2. The main criteria for excellence

  • EFQM Business Excellence Model and the Baldridge National Quality Program.

3. Excellence and strategic management

  • How to use vision, metrics, and innovation within companies.

4. Continuous improvement

  • Continuous improvement in improving products, services, or processes.
  • The role of leadership in implementing excellence.

5. Excellence and the customer

  • Maximizing customer relationship skills.



Your participants will:

  • Understand what defines an excellent organization.
  • Examine the components of excellence.
  • Explore the excellence awards available, such as the Baldridge & EFQM Awards.
  • Understand the nature of excellence.


What’s Included?

You get instant access to everything you need.

  • Workbook.
  • Slides.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 15 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • A Reading List.
  • A Course Advertorial.
  • An Action Plan.