Present Professional Problem-Solving Training Course Material On Day One


Equip your team with the tools and techniques to tackle problems head-on.

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The Fastest, Easiest Way To Present Professional Problem Solving Training Courses

Oak Innovation simplifies course creation with ready-made problem solving course templates that you can easily deliver customize even if you’ve never done it before.

All The Content You Need. All In One Download

This customizable 76-page workbook, 30 PowerPoint slides, and instructor manual provide an immersive learning experience. Through interactive games, exercises, and discussions, participants will:

  • Master 10 problem-solving methods like SWOT analysis and the 5 Whys
  • Apply planning techniques like PDCA and force-field analysis
  • Follow a 7-step framework to systematically address problems
  • Avoid common pitfalls that derail problem-solving efforts

Used by leading brands worldwide, our ready-made materials make training delivery effortless. Add your logo and deliver impactful workshops that stick.

Transform your team’s mindset and skills today with our proven problem-solving course.

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Course Objectives

During this course, participants will learn how to:

  • Define problem-solving.
  • Identify different types of problems.
  • Apply ten techniques.
  • Put in place two effective planning techniques.
  • Apply a seven-step model.
  • Understand why problem-solving can sometimes fail.
  • Determine what methods are best.


Course Content

1. An introduction to problem-solving skills.

  • Identifying essential knowledge and techniques to approach and solve problems successfully.
  • Defining what a problem is.
  • Exploring why we need to solve problems.
  • Assessing how to shorten the gap between what performance is happening and what performance is desired.
  • Using reflection while solving problems.

2. Ten problem-solving techniques.

  • Brainstorming.
  • TPN Analysis.
  • Matrix Analysis.
  • Paired Comparisons.
  • Team Purpose Analysis.
  • The Cause & Effect Diagram.
  • SWOT Analysis.
  • The 5 Ws.
  • The 5 Whys.
  • The Six Thinking Hats.

3. Planning and implementing projects.

  • Identifying the fundamentals of planning.
  • Applying the PDCA Cycle.

4. Force Field Analysis.

  • Understanding the essential aspects of force-field analysis.
  • Understanding how to plan and implement a change program.
  • Overcoming resistance to change.
  • Identifying driving and restraining forces.

5. An effective seven-step problem-solving process.

  • Identify the problem.
  • Explore the problem.
  • Set goals.
  • Look at alternatives
  • Select the best solution.
  • Implement the solution.
  • Evaluate.

6. When problem-solving fails.

  • Identifying poor problem-solving skills.
  • Understanding a lack of focus.
  • Translating a lack of resources.
  • Assessing non-implementable solutions.


What You’ll Receive

You will instantly receive a zipped file that contains the following:

  • A 76 Page Training Workbook.
  • 30 Customizable PowerPoint Slides.
  • A 26 Page Instructor Manual.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 12 Practical Training Guides.
  • 2 Course Tests.
  • Course Activities/Exercises.
  • A Practical Reading List.
  • A Course Advertorial.
  • An Action Plan.

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