Explore Strategies For Advancing Creative Problem Skills With Everything You Need To Teach A One-Day Problem-Solving Training Course.
Now you can deliver these problem-solving training course materials to help your participants build professional problem-solving skills and to develop versatile problem-solving techniques.
To suit different training requirements we offer fully-prepared training for general use. For those wanting a personalized course, we recommend adding company-specific examples and logos.
Whether you’re just starting or have been in business for years, this training material promotes a practical training course while providing an editable offering, perfect for professionals who want to save time or who are under tight deadlines.
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Topics Covered.
1. Problem solving techniques.
- How to define problem solving.
- Why we need to solve problems.
- How can the gap between what is happening and what is desired be shortened?
- How to use reflection techniques when solving problems.
2. Ten problem-solving techniques.>
- Brainstorming.
- TPN Analysis.
- Matrix Analysis.
- Paired Comparisons.
- Team Purpose Analysis.
- A Cause And Effect Diagram.
- SWOT Analysis.
- We examine the 5 Ws.
- The 5 Whys technique.
- The Six Thinking Hats.
3. Planning and implementing projects.
- The fundamentals of planning.
- The PDCA Cycle.
4. Force Field Analysis.
- A force-field analysis.
- How to plan and implement a change program.
- Overcoming resistance to change.
- Driving and restraining forces.
5. An effective seven-step problem-solving process.
- How to identify the problem.
- How to explore the problem.
- Setting goals.
- Alternative solutions.
- How to select the best solution.
- Practical approaches to implementing a solution.
- How to evaluate problems.
6. Why can problem-solving fail?
- Poor problem-solving techniques.
- A lack of focus.
- The impact of a lack of resources.
- Non-implementable solutions.
Learning Objectives.
Your participants will:
- Explore a definition of problem-solving.
- Examine different types of problems.
- Discuss ten problem-solving techniques.
- Explore two effective planning techniques.
- Understand a seven-step problem-solving model.
- Understand why problem-solving techniques can sometimes fail.
- Examine what problem-solving methods are best.
What You Get:
- Course Workbook (77 pages)
- Detailed Instructor Manual
- Slide Deck (33 slides)
- Training Games
- Icebreakers
- Training Guides
- Customizable Course Tests
- Activities and Exercises
- Reading Lists
- Marketing Materials
- Action Plans
