Download Ready-To-Deliver Training Course Material To Teach Managers To Solve Workplace Problems At The Root.
We give trainers, process improvement consultants, HR professionals, and L&D teams a complete program for developing stronger problem-solving, analytical thinking, and decision-making skills across the workplace.
These editable problem-solving training materials combine root cause analysis, brainstorming, Fishbone Diagrams, the 5 Whys, SWOT Analysis, Six Thinking Hats, PDCA, Force Field Analysis, and a practical seven-step problem-solving process in one structured course — helping you deliver hands-on training without creating the program from scratch.
Adapt the slides, instructor guide, participant workbook, activities, problem-solving templates, and root cause analysis worksheets around your own organization, client, and workplace challenges, then deliver the program in the classroom, virtually, or as part of a blended learning solution.
Suitable for managers, supervisors, team leaders, project teams, and employees at all levels, the course helps participants define problems clearly, uncover root causes, evaluate possible solutions, make better decisions, implement improvements, and prevent recurring workplace issues.
Build Your Own vs. Buy Off-The-Shelf vs. Hire A Consultant.
| Build Yourself | This Toolkit | Consultant | |
| Time | 20+ hours | 15 minutes | 2 – 3 weeks |
| Cost | $0 (your time) | $97 | $3,000 – $10,000 |
| Flexibility | Full | Full (editable) | Full |
| Activities | You Build | Proven | Custom |
Most internal L&D teams use this toolkit as their base and customize the examples for their industry.
What Your Participants Will Learn.
By the end of this training program, your participants will:
- Define problem-solving and identify different types of problems.
- Apply a range of practical problem-solving techniques.
- Utilize a seven-step problem-solving model.
- Implement planning methods like PDCA Cycle and Force Field Analysis.
- Recognize and overcome common pitfalls in problem-solving.
- Develop actionable strategies for real-world challenges.
What Does The Problem Solving Training Program Cover?
Your participants will develop practical problem-solving skills that help them identify root causes, evaluate alternatives, and implement effective workplace solutions.
They learn proven problem-solving tools and techniques that help improve decision-making, reduce recurring issues, and drive continuous improvement.
1. Understanding the Problem-Solving Mindset
- Understand why problem-solving skills are essential in today’s workplace.
- Develop a proactive approach to identifying and addressing challenges.
- Analyze problems from multiple perspectives.
- Identify gaps between current performance and desired outcomes.
- Strengthen critical-thinking and analytical skills.
2. Mastering Problem-Solving Techniques
- Use brainstorming techniques to generate creative solutions.
- Apply Fishbone Diagrams to identify root causes.
- Conduct SWOT analyses to evaluate situations effectively.
- Use the 5 Whys technique to uncover underlying issues.
- Apply Matrix Analysis to compare alternatives and priorities.
- Use the Six Thinking Hats framework to improve decision-making.
3. Planning Successful Solutions
- Understand the importance of planning before implementation.
- Apply the Plan-Do-Check-Act (PDCA) improvement cycle.
- Create practical and achievable project plans.
- Monitor progress and adjust plans when necessary.
- Support continuous improvement initiatives.
4. Managing Resistance to Change
- Understand why resistance occurs during change initiatives.
- Use Force Field Analysis to identify supporting and opposing factors.
- Recognize barriers that prevent successful implementation.
- Build support for new processes and improvements.
- Increase the likelihood of successful adoption of change.
5. The 7-Step Problem-Solving Process
- Define problems clearly and accurately.
- Identify root causes rather than symptoms.
- Set SMART goals for improvement.
- Generate and evaluate alternative solutions.
- Select the most effective course of action.
- Implement improvements systematically.
- Measure results and identify further opportunities for improvement.
6. Avoiding Common Problem-Solving Mistakes
- Avoid common decision-making errors and biases.
- Maintain focus throughout the problem-solving process.
- Recognize resource and implementation constraints.
- Develop practical and realistic solutions.
- Improve long-term problem-solving effectiveness.
What’s Included When You Download These Problem Solving Training Materials?
The training program materials are written in a practical step-by-step format that makes delivery straightforward and engaging — even if you’ve never taught problem solving before.
- 33 editable PowerPoint slides — your logo, your brand, your examples.
- 26-page instructor guide — scripted talking points, transitions, timing.
- 76-page participant workbook — print or share digitally.
- 17 proven activities & exercises — real problem scenarios, not theory.
- Problem-solving templates & root cause analysis worksheets — ready to use on real workplace issues.
- Full-day delivery flow — structured, ready to run in classroom, virtual, or hybrid.
Free Problem-Solving Skills Workshop Preview.
Below are sample materials from this course.
We intentionally use generic backgrounds and titles, so you can easily rebrand and customize everything as your own.
See exactly what your participants will experience before you invest.
All files are yours forever. No subscriptions. No recurring fees. No attribution required.
Costs less than one hour of a process improvement consultant’s time. Replaces 30+ hours of your own development work.
What Trainers Actually Say.
★★★★★ “Oak creates self-contained, practical, and easy-to-use training modules… with personal service.” – Rey Carr, Peer Resources.
★★★★★ “This program is ready to go! Complete and comprehensive as I’ve ever seen.” – Dave Benak, TrainingPays.
★★★★★ “Courses are laid out so well and spark natural dialogue… Most thorough content you can find.” – Bryon Jennings.
★★★★★ “The notes for facilitator were simple and easy to follow.” – Tracey O’Shea, Forest Laboratories.
Frequently Asked Questions.
What problem-solving techniques should a training program cover?
Effective Problem Solving training covers practical techniques such as Root Cause Analysis, Fishbone Diagrams, SWOT Analysis, the 5 Whys, Force Field Analysis, Matrix Analysis, PDCA, brainstorming, and Six Thinking Hats.
Participants learn how to analyze issues systematically, generate solutions, evaluate options, and make informed decisions.
Does Problem Solving training teach Root Cause Analysis?
Yes. Effective Problem Solving training teaches participants how to use Root Cause Analysis tools to identify the underlying causes of workplace problems rather than simply treating symptoms.
Addressing root causes helps create long-term solutions and reduces the likelihood of recurring issues.
Who should attend Problem Solving training?
Problem Solving training is ideal for managers, supervisors, team leaders, project managers, and employees who need stronger problem-solving and decision-making skills.
It is also valuable for continuous improvement teams, quality professionals, and anyone responsible for analyzing and resolving workplace challenges.
What should a complete Problem Solving training program include?
A comprehensive Problem Solving course should include presentation slides, an instructor guide, participant workbook, and practical problem-solving activities.
Quality materials also provide facilitator guidance, case studies, discussion exercises, decision-making frameworks, and action planning resources that support workplace application.
Are Problem Solving training materials editable and rebrandable?
Yes. Slides, participant workbooks, and instructor guides should all be supplied in editable formats.
You can add your own branding, organizational examples, terminology, and case studies to make the training more relevant to your audience or clients.
Will Problem Solving training benefit experienced teams?
Yes. A structured Problem Solving approach helps experienced teams use consistent methods for analyzing issues, making decisions, and implementing solutions.
Shared frameworks improve collaboration, reduce assumptions, and support better decision-making across the organization.
Can Problem Solving training materials be reused with different teams or clients?
Yes. Editable training materials can be delivered repeatedly across different teams, departments, organizations, and client groups.
Many facilitators customize examples and workplace scenarios while keeping the core problem-solving methodology consistent.
Do you need facilitation experience to teach Problem Solving?
No. A comprehensive instructor guide provides clear step-by-step facilitation notes, delivery guidance, discussion prompts, and activity instructions throughout the course.
This enables both experienced facilitators and first-time trainers to confidently deliver structured Problem Solving workshops.
How quickly can you prepare and deliver Problem Solving training?
Most facilitators customize professional training materials in 30 to 60 minutes and deliver the workshop the same week.
Preparation usually involves adding branding, reviewing facilitator notes, selecting relevant case studies, and tailoring activities to the audience.
Can you teach Problem Solving without previous facilitation experience?
Yes. A comprehensive instructor guide provides step-by-step instructions, facilitation guidance, and practical advice for managing discussions and helping participants avoid jumping straight to solutions.
Even first-time trainers can confidently deliver engaging Problem Solving workshops using professionally developed training materials.
33 slides • 26-page guide • 76-page workbook • 17 activities • Instant download • Use forever
Organizations That Have Downloaded Oak Innovation Training Materials.
I’m Catherine. For 30+ years, I’ve helped thousands of trainers, L&D professionals, managers, and consultants save time with professionally designed, editable training course materials. My goal is simple: to give you everything you need to deliver engaging, effective training with confidence, so you can focus on making a real difference for your learners.
