Problem Solving Course


Use these training course materials to teach teams to solve problems using an effective seven-step problem solving process and master problem solving and critical thinking skills.

All the training course material you need to teach single-day courses.

Audience: All types of employees.

Get Problem Solving Course Materials For Your Courses And Workshops.

You can use our Problem Solving course material to provide your participants with a strong introduction on problem solving concepts.

The problem solving course material begins by defining problem solving, highlighting different types of problems, and introduces techniques for solving problems. The content also details two effective planning techniques and a seven-step problem solving model.

You can then use these problem solving course materials to discuss why problem solving can sometimes fail and what problem solving techniques are best.

Through interactive games, exercises, and discussions, participants will also:

  • Master 10 problem solving techniques like SWOT analysis and the 5 Whys.
  • Apply problem solving techniques like PDCA and force-field analysis.
  • Follow a 7-step framework to systematically address problems.
  • Avoid common pitfalls that derail problem solving techniques.


Learning Outcomes.

At the end of this problem solving course participants will:

  • Be able to define problem solving.
  • Identify different types of problems.
  • Be able to apply ten techniques.
  • Put in place two effective planning techniques.
  • Understand a seven-step model.
  • Understand why problem solving techniques can sometimes fail.
  • Be able to identify what methods are best.


Topics Covered.

Here’s what is covered:

1. Problem solving techniques.

  • How to define problem solving.
  • Why we need to solve problems.
  • How to shorten the gap between what performance is happening and what performance is desired.
  • How to use reflection techniques when solving problems.

2. Ten problem solving techniques.

  • Brainstorming.
  • TPN Analysis.
  • Matrix Analysis.
  • Paired Comparisons.
  • Team Purpose Analysis.
  • A Cause And Effect Diagram.
  • SWOT Analysis.
  • We examine the 5 Ws.
  • The 5 Whys technique.
  • The Six Thinking Hats.

3. Planning and implementing projects.

  • The fundamentals of planning.
  • The PDCA Cycle.

4. Force Field Analysis.

  • A force-field analysis.
  • How to plan and implement a change program.
  • Overcoming resistance to change.
  • Driving and restraining forces.

5. An effective seven-step problem solving process.

  • How to identify the problem.
  • How to explore the problem.
  • Setting goals.
  • Alternative solutions.
  • How to select the best solution.
  • Practical approaches to implementing a solution.
  • How to evaluate problems.

6. Why problem solving can fail?

  • Poor problem solving techniques.
  • A lack of focus.
  • The impact of a lack of resources.
  • Non-implementable solutions.


Order Now And You’ll Receive

Instant access to everything you need.

  • Workbook.
  • Slide Deck.
  • Instructor Manual.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 15 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • A Reading List.
  • A Course Advertorial.
  • An Action Plan.

Problem Solving Course