Quality Management

Training course on quality management

Quality management skills have become more and more important and many companies are busy developing their staff with these core skills.

Here is how we can help you.

From the content of this quality management training course, your course participants will understand the importance of quality management. They will learn about the components of a quality management system and be in a position to describe why quality management systems fail.

They will understand ways employees can affect a quality process and they will understand the role of the quality management systems.

This course is suitable for all categories of employees.

What’s included?

• A 43 Page Participant Manual
• 67 Customizable PowerPoint Slides
• Ready-To-Use Training Games And Training Icebreakers
• A Course Advertorial
• Eight Pre-written Expert Training Guides
• Customizable Exercises And Tests
• Further Reading Lists

Learning objectives

At the end of this training course your participants will be able to:

• Understand the importance of quality management.
• Identify the components of a quality management system.
• Describe why quality management systems fail.
• Understand ways employees can affect quality.
• Identify the role of the quality management system.

What’s covered?

These are the 4 key sections of this training course.

1. The organization and quality management skills
You can use the content to:

• Examine what is quality.
• Explore the definitions of quality and the various myths about quality.
• Examine the value of quality initiatives.
• Discuss the relationship between quality and common sense.

Next, use the content to:

• Examine the link between competition and quality.
• Discuss various QMS processes.

2. Focus on where quality begins
In this section, you can use the content provided to:

• Explore design quality.
• Discuss the link between design and knowledge.
• Focus on the rationale for, and components of, quality design.
• Examine an example of a quality policy and various basic quality questions.

3. Teach your audience about the relationship between people and quality
You can use the material provided to:

• Explore the concept of ownership of a quality management system (QMS).
• Think about the information you are sharing and use this awareness to discuss documents, specifications, Standard Operating Procedures (SOP’s), and records.

This allows your audience to better understand the wider area of quality management. And, feel more connected to the skills required.

4. Focus on a definition of quality assurance
You can use the content focusing on control, tools, and problem-solving techniques. We encourage you to use the content provided to also examine the aims of QMS and QMS checklists.

Accessing The Course Content

On completion of your order, you will receive a confirmation email that contains a link to download the course content.

Once downloaded, you have unlimited access to this course content.

Order now

$79.00Add to cart

EXCELLENT

9 reviews on

Christy Crump

2021-07-20

I purchased the full offering of training programs from Oak Innovation a few years ago. I still refer back to the trainings after all these years. Their trainings are professional, organized, and full of pertinent information.

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Richard Whelan

2021-07-11

The training materials are comprehensive, professional, to the point and great value. Together with handbooks are a great resource which saves so much time as a training provider. I have been using Oak for nearly 20 years. Thanks to the team at Oak Innovation

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Jeffrey Buller

2021-06-16

As someone who’s been involved in training for more than twenty years, I’ve never known a resource that’s as consistently valuable as Oak. I’m always amazed at their willingness to provide purchasers of their complete range of presentations regular updates and new training packages at no additional cost. That makes my purchase become more valuable all the time. And their speed in responding to questions is phenomenal. One of the sessions I often provide is a Training the Trainers workshop. In it, the very first resource I encourage people to purchase is the library of resources from Oak. These packages have made my job infinitely easier, and I recommend them to anyone who’s looking for the highest quality in training materials. Jeffrey L. Buller, Senior Partner at ATLAS Leadership Training

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GK Lim

2016-07-20

“During the early days of HRD Gateway, a 40,000-member international NGO dedicated to excellence in HRD/HRM, I got to know Des Fitzgerald (Oak Innovation) and his courseware. I become one of his early customers. I had clients in Asia who wanted training in certain areas. Instead of searching through the net for material, I logged onto his site, found what I wanted, bought his programs, and customized them to suit my clients requirements. The process saved me much time. Later, I bought the Oak full set of courses. Over the years, I saw Oak grow from a small operation to what it is today. That takes dedication and focus. Because they allowed me to download updates and new versions of the courseware, I found I did not have to go to another provider for my raw material." GK Lim President, HRD Gateway International

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Stephen Fraundorfer

2016-07-17

WOW!!! An extremely thorough program. Covered the subject from beginning to end.

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Rey Carr

2016-07-16

Oak continually attends to the needs of various businesses and either creates or adjusts training modules on a variety of topics to be self-contained, practical and easy to use. And they stand behind every product with personal service."

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Tom Heck

2016-07-16

I've developed an alliance with Oak -- a company that has developed a wide assortment of training "modules" that you can download right now. When you download a module you own it forever and have permission to edit it, customize it (logos, etc.) and deliver the module as many times as you like. You receive a Word document, PDF, PowerPoint and comprehensive participant manual and your satisfaction is guaranteed or your money back. The modules are designed for trainers, coaches and consultants looking to increase the range of products and services they can offer their clients. Oak content is also ideal for managers and employees looking to extend their knowledge of organizational, management and employee titles. Tom Heck, President, International Association of Teamwork Facilitators

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John Paul

2016-07-16

“It is excellent - covers all of the important aspects and explains the topics in a very easy to understand format. The entire training is nice looking, professionally prepared and very participant friendly. You do an outstanding job of creating training modules that are practical and easily adapted to most training sessions." John Paul, Partner Association Works

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Farhan Majeed

2016-07-16

“I would like to take this opportunity to express my learning experience for Oak Training Ltd. I really enjoyed the way, methodology and the contents of the course. The course contents are enriched with the practical exercises, examples, problem solving models and key definitions. It also puts flash on further reading, materials and books to be consulted for in-depth exposure of the subjected topic. Hence I strongly recommend this course to the professionals of various sectors of the industries because it will enable and upgrade them from ordinary level of skills to breakthrough level of skills. Professionals can enjoy the cost effective management training solutions in their industry." Farhan Majeed Country Consultant GIIM-Pakistan

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Kay Fitzgerald

Kay Fitzgerald B.A., M.A. is the founder and Chief Executive Officer of Oak Innovation. With 25 + years of experience in the training and development industry, Kay and her team at Oak Innovation, are ideally positioned to help training professionals and business managers access great training courses.