Oak Innovation Quality Management Training Course


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  • 43-page participant manual
  • 67 powerpoint slides
  • Practical exercises
  • Further reading
  • Course evaluation form
  • Action plan
SKU: QMS Category:


How you can download training course material to deliver your own training courses on quality management

Getting content to deliver a training course on quality management is now super-easy.

And, if you’re a corporate trainer or a business manager, you can significantly reduce the amount of time needed to develop a course on quality management with pre-written and customizable training material.

At Oak Innovation, it has always been a goal of ours to share our training course material to a wide audience. We do this to offer as much value to others as we can.

It’s actually one of the main reasons we moved our business online over 20 years ago.

Let’s dig into what you’ll receive. And, we’ll show you how we would deliver this training course.

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Our training content makes it easy to convert customer needs into incredible training courses. We encourage you to add your logo and even company-specific examples to offer content that is simple and easy to deliver.

Swipe through sample training course material from this training course …

Target audience for this training course on quality management

This training course on quality management is designed to target the challenges faced by line-staff, general managers, and senior executives who seek a more profound awareness of quality systems. The program explores quality management systems from both an employee and a managerial perspective.

Let’s explore how you can deliver this course material.

Learning objectives

If you are looking for content to present a training course on quality management, this is the course material for you. And, you don’t have to be an experienced business trainer to get results like a pro.

At the end of this training course your participants will be able to:

– Understand the importance of quality management

– Identify the components of a quality management system

– Describe why quality management systems fail

– Understand ways employees can affect quality

– Identify the role of the quality management system

Course outline

In an effort to provide you with as much value as possible, we’re going to show you how we would use the content provided to deliver the key sections of this training course.

The organization and quality management – Once you start to deliver this course, it’s essential to nurture your audience and keep them engaged. We suggest that you use the content to examine what is quality. It is vital to explore the definitions of quality and the various myths about quality. Do note that many different types of definitions exist – what is essential is that your audience appreciates the value of quality initiatives.

A critical part of the content is to examine the relationship between quality and common sense. It is essential to share your own experiences at this stage as it will also help to foster learning. For the best results, you should recognize your audience’s journey as well.

The more you relate to this, the easier it will be to keep them engaged. With that approach in mind, you should use the content to examine the link between competition and quality. The content in this section also explores various QMS processes.

Where does quality begin – You’ve probably heard statements like “quality begins with you” or “quality begins with me.” Although these statements are catchy, and some would say they are click-bait, but they do raise the need to establish where quality begins. While this is a logical step forward, you should use the content provided to explore design quality. And, to also discuss the link between design and knowledge.

Your audience may need a little coaxing, but once they’ve recognized the link, things will be more natural. Long story short, it means that sometimes you need to take your time going through the content provided.

Then, focus on the rationale for and components of the design. And, use the content to examine an example of a quality policy and various basic quality questions.

People and quality – Next, use the material to explore a quality policy statement,  the concept of ownership of a quality management system (QMS), and then outline discuss documents, specifications, Standard Operating Procedures (SOP’s), and records.

This content covers the main aspects; however, you may want to add a company or industry-specific examples. If you’re going to do this, you’ll be adding to the experience for your audience.

While the rate of learning can differ across your audience, it’s essential to share your own experiences of projects. This will encourage more engagement from your audience.

Good examples create a positive atmosphere. Here’s another aspect – when you include your experiences and thoughts, you can also form a better bond with both your audience and content. The point is, you’re sharing reflections to maximize learning opportunities for your audience.

Definition of quality assurance – End the course with some simple ways of focusing on control, tools, and problem-solving techniques. And, examine the aims of a QMS and QMS checklists.

Remember, it’s vital never to lose sight of the course objectives below. The secret to achieving those objectives is following the content provided.

No experience required

Nothing should come between you and delivering amazing training courses. That’s why our newest features – free icebreakers, free training games, and expert training guides are yours at no additional cost.

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  • Learn to improve your questioning skills
  • How to improve your listening skills
  • Learn how to deal with difficult people
  • How to evaluate training courses

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We’ve put together a whole range of informative slides, manuals, and free PDF packages to create a training course that is simple and easy to understand.

This training course material can be downloaded immediately after checkout.

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No matter what stage you’re at in developing your training courses, having access to the right training content can:

  • Remove hours, days, weeks and months in development time and save you a whole lot of stress.
  • Organize key content together like Powerpoint slide decks, training manuals, expert guides and a whole lot of other content that you’ll need to deliver your training courses.
  • Just make your life a whole easier and ensure that your audience will love the training courses that you offer.

The trick is knowing how to get the right content and having it available for when you need it.

In a nutshell, we reduce the time needed to develop training content. And, at the same time, we can give you access to 50+ training courses that you can easily deliver.

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We Develop, You Benefit

You have a story to tell, a business course to deliver, and experiences to share. These things are important to us also.

We shrink the process of creating training content so that you can deliver training courses that your audience will both learn from and will be excited to attend.

Explore how we’re partnering with our clients to change the way they deliver training courses. And, learn how our customers are continually meeting the needs of their clients.

“Exactly what I need as an independent training consultant. It now allows me to do so much more with my clients.”

Dick Whelan
Managing Director
Almir Consulting

“I’ve developed an alliance with Oak — a company that has developed a wide assortment of training “modules” that you can download right now. When you download a module, you own it forever and have permission to edit it, customize it (logos, etc.), and deliver the module as many times as you like. You receive a Word document, PDF, PowerPoint, and comprehensive participant manual, and your satisfaction is guaranteed or your money back. The modules help trainers, coaches, and consultants looking to increase the range of products and services they can offer their clients. Oak content is also ideal for managers and employees looking to extend their knowledge of organizational, management, and employee titles.”

Tom Heck, President,
International Association of Teamwork Facilitators

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