Download Ready-To-Deliver Training Course Material To Teach Managers To Solve Workplace Problems At The Root.

We give trainers, process improvement consultants, HR professionals, and L&D teams a complete program for developing stronger problem-solving, analytical thinking, and decision-making skills across the workplace.

These editable problem-solving training materials combine root cause analysis, brainstorming, Fishbone Diagrams, the 5 Whys, SWOT Analysis, Six Thinking Hats, PDCA, Force Field Analysis, and a practical seven-step problem-solving process in one structured course — helping you deliver hands-on training without creating the program from scratch.

Adapt the slides, instructor guide, participant workbook, activities, problem-solving templates, and root cause analysis worksheets around your own organization, client, and workplace challenges, then deliver the program in the classroom, virtually, or as part of a blended learning solution.

Suitable for managers, supervisors, team leaders, project teams, and employees at all levels, the course helps participants define problems clearly, uncover root causes, evaluate possible solutions, make better decisions, implement improvements, and prevent recurring workplace issues.

Problem Solving Skills and Decision Making Skills go hand in hand, making them a particularly useful combination for practical workplace training.

Most internal L&D teams use this toolkit as their base and customize the examples for their industry.

What Your Participants Will Learn.

By the end of this training program, your participants will:

• Define problem-solving and identify different types of problems.
• Apply a range of practical problem-solving techniques.
• Utilize a seven-step problem-solving model.
• Implement planning methods like PDCA Cycle and Force Field Analysis.
• Recognize and overcome common pitfalls in problem-solving.
• Develop actionable strategies for real-world challenges.

 

What Does The Problem Solving Training Program Cover?

1. Problem solving techniques.

• How to define problem solving.
• Why we need to solve problems.
• How can the gap between what is happening and what is desired be shortened?
• How to use reflection techniques when solving problems.

2. Ten problem-solving techniques.>

• Brainstorming.
• TPN Analysis.
• Matrix Analysis.
• Paired Comparisons.
• Team Purpose Analysis.
• A Cause And Effect Diagram.
• SWOT Analysis.
• We examine the 5 Ws.
• The 5 Whys technique.
• The Six Thinking Hats.

3. Planning and implementing projects.

• The fundamentals of planning.
• The PDCA Cycle.

4. Force Field Analysis.

• A force-field analysis.
• How to plan and implement a change program.
• Overcoming resistance to change.
• Driving and restraining forces.

5. An effective seven-step problem-solving process.

• How to identify the problem.
• How to explore the problem.
• Setting goals.
• Alternative solutions.
• How to select the best solution.
• Practical approaches to implementing a solution.
• How to evaluate problems.

6. Why can problem-solving fail?

• Poor problem-solving techniques.
• A lack of focus.
• The impact of a lack of resources.
• Non-implementable solutions.

 

Free Problem-Solving Skills Workshop Preview.

Below are sample materials from this course.

We intentionally use generic backgrounds and titles, so you can easily rebrand and customize everything as your own.

See exactly what your participants will experience before you invest.

All files are yours forever. No subscriptions. No recurring fees. No attribution required.

Costs less than one hour of a process improvement consultant’s time. Replaces 30+ hours of your own development work.

Get Instant Access

 

What Trainers Actually Say.

★★★★★ “Oak creates self-contained, practical, and easy-to-use training modules… with personal service.” – Rey Carr, Peer Resources.

★★★★★ “This program is ready to go! Complete and comprehensive as I’ve ever seen.” – Dave Benak, TrainingPays.

★★★★★ “Courses are laid out so well and spark natural dialogue… Most thorough content you can find.” – Bryon Jennings.

★★★★★ “The notes for facilitator were simple and easy to follow.” – Tracey O’Shea, Forest Laboratories.

 

Frequently Asked Questions.

What problem-solving techniques should a training program cover?

Effective Problem Solving training covers practical techniques such as Root Cause Analysis, Fishbone Diagrams, SWOT Analysis, the 5 Whys, Force Field Analysis, Matrix Analysis, and PDCA, as well as brainstorming and Six Thinking Hats. Participants learn how to analyze issues systematically, generate solutions, evaluate options, and make informed decisions.

Does Problem Solving training teach Root Cause Analysis?

Yes. Effective Problem Solving training teaches participants how to use Root Cause Analysis tools to identify the underlying causes of workplace problems rather than simply treating symptoms. Addressing root causes helps create long-term solutions and reduces the likelihood of recurring issues.

Who should attend Problem Solving training?

Problem Solving training is ideal for managers, supervisors, team leaders, project managers, and employees who need stronger problem-solving and decision-making skills. It is also valuable for continuous improvement teams, quality professionals, and anyone responsible for analyzing and resolving workplace challenges.

What should a complete Problem Solving training program include?

A comprehensive Problem Solving course should include presentation slides, an instructor guide, participant workbook, and practical problem-solving activities. Quality materials also provide facilitator guidance, case studies, discussion exercises, decision-making frameworks, and action planning resources that support workplace application.

Are Problem Solving training materials editable and rebrandable?

Yes. Slides, participant workbooks, and instructor guides should all be supplied in editable formats. You can add your own branding, organizational examples, terminology, and case studies to make the training more relevant to your audience or clients.

Will Problem Solving training benefit experienced teams?

Yes. A structured Problem Solving approach helps experienced teams use consistent methods for analyzing issues, making decisions, and implementing solutions. Shared frameworks improve collaboration, reduce assumptions, and support better decision-making across the organization.

Can Problem Solving training materials be reused with different teams or clients?

Yes. Editable training materials can be delivered repeatedly across different teams, departments, organizations, and client groups. Many facilitators customize examples and workplace scenarios while keeping the core problem-solving methodology consistent.

Do you need facilitation experience to teach Problem Solving?

No. A comprehensive instructor guide provides clear step-by-step facilitation notes, delivery guidance, discussion prompts, and activity instructions throughout the course. This enables both experienced facilitators and first-time trainers to confidently deliver structured Problem Solving workshops.

How quickly can you prepare and deliver Problem Solving training?

Most facilitators customize professional training materials in 30 to 60 minutes and deliver the workshop the same week. Preparation usually involves adding branding, reviewing facilitator notes, selecting relevant case studies, and tailoring activities to the audience.

Can you teach Problem Solving without previous facilitation experience?

Yes. A comprehensive instructor guide provides step-by-step instructions, facilitation guidance, and practical advice for managing discussions and helping participants avoid jumping straight to solutions. Even first-time trainers can confidently deliver engaging Problem Solving workshops using professionally developed training materials.

 

Get Instant Access

33 slides • 26-page guide • 76-page workbook • 17 activities • Instant download • Use forever

 

Organizations That Have Downloaded Oak Innovation Training Materials.