Problem Solving Training Materials

$80.00 - One-Off Payment

Have you been trying to create training content on problem-solving skills regularly (maybe even 3-5x a day)?

Are those efforts gaining any traction? (especially if you currently have no idea what to include or how to get started)

That’s exactly why we created the complete problem-solving skills training course (no experience, no subscriptions needed).

Your next problem-solving skills course will teach your participants to identify root causes?

Your course will also teach your participants to evaluate solutions, and solve workplace problems in a clear and structured way.
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What You Get:

Our entire system for delivering professional training courses.

  • The advertorial.
  • The instructor manual.
  • The slide content.
  • The participant workbook.
  • The icebreakers and games.
  • The exercises and tests.
  • The bonus training guides.

We walk you through a repeatable playbook that uses proven customizable training course material to drive your courses.

  • Save hundreds of hours of course development time.
  • Deliver fully editable professional courses faster.
  • Instantly download 52 proven training courses today.
  • Customize every course with your own branding.
  • Deliver reusable course materials used by trainers and organizations in more than 70 countries.
  • Walk into every course fully prepared with ready-to-use training course material.

Our goal is that you will spend less time creating training course material and more time delivering successful training courses.

Everything is written in a step-by-step tutorial style so you can easily deliver professional training courses in your own business, online, or for clients.




Trusted by global organizations including: Apple, Cadbury, Carlsberg, Citi, Disney in 70+ countries.

Download real-world training toolkits covering leadership, management, HR, customer service, productivity, and strategy.

Duration: 1 Day Courses.
Audience: All Levels.

Problem Solving Training Course Materials For Employees & Teams.

Many workplace problems never truly get fixed.

Teams patch the issue for now, pass it to someone else, or focus on the wrong problem.

Then the same issue comes back again later.

  • Teams repeat the same mistakes.
  • Employees waste time debating problems.
  • Decisions become reactive instead of planned.
  • Root causes stay hidden.
  • Important work slows down.

This training helps participants:

  • Identify problems clearly.
  • Use root cause analysis techniques to identify the true source of recurring workplace problems.
  • Evaluate solutions more effectively.
  • IStrengthen critical thinking and decision-making skills when evaluating complex workplace problems.
  • Create practical action plans.
  • Reduce repeated workplace issues.

 
 

Equipping Professionals With Practical Tools To Analyze Problems And Implement Effective Solutions.

This course is particularly well suited to:

  • Managers, supervisors, and team leaders who need structured problem-solving techniques to address workplace challenges and improve performance.
  • Project managers and professionals responsible for analyzing issues, evaluating alternatives, managing risks, and implementing effective solutions.
  • Individuals looking to strengthen critical thinking, decision-making, and root cause analysis skills.
  • Professionals interested in using proven problem-solving tools such as brainstorming, force field analysis, decision matrices, and root cause analysis.
  • Leaders seeking to improve team effectiveness through analytical thinking, creativity, and collaborative problem-solving.
  • Organizations committed to building a culture of continuous improvement where employees proactively identify issues and develop solutions.

 

Learning Objectives.

By the end of your course, participants will:

  • Define problem-solving and identify different types of problems.
  • Apply ten essential problem-solving techniques.
  • Utilize a seven-step problem-solving model.
  • Implement planning methods like PDCA Cycle and Force Field Analysis.
  • Recognize and overcome common pitfalls in problem-solving.
  • Develop actionable strategies for real-world challenges.

 

Course Outline.

Participants develop practical problem solving skills that help them identify root causes, evaluate alternatives, and implement effective workplace solutions.

They learn proven problem-solving tools and techniques that help improve decision-making, reduce recurring issues, and drive continuous improvement.

1. Understanding the Problem-Solving Mindset

Effective problem solvers do more than react to issues as they arise.

They identify potential problems early, analyze situations objectively, and focus on finding long-term solutions.

This module introduces the foundations of structured problem solving and critical thinking.

  • Understand why problem-solving skills are essential in today’s workplace.
  • Develop a proactive approach to identifying and addressing challenges.
  • Analyze problems from multiple perspectives.
  • Identify gaps between current performance and desired outcomes.
  • Strengthen critical-thinking and analytical skills.

2. Mastering Problem-Solving Techniques

Participants learn a range of practical tools that help uncover causes, generate ideas, evaluate options, and make better decisions.

These techniques can be applied to operational, team, customer service, and organizational challenges.

  • Use brainstorming techniques to generate creative solutions.
  • Apply Fishbone Diagrams to identify root causes.
  • Conduct SWOT analyses to evaluate situations effectively.
  • Use the 5 Whys technique to uncover underlying issues.
  • Apply Matrix Analysis to compare alternatives and priorities.
  • Use the Six Thinking Hats framework to improve decision-making.

3. Planning Successful Solutions

Finding a solution is only part of the process.

Participants learn how to plan implementation effectively, manage improvement activities, and create sustainable results through structured planning.

  • Understand the importance of planning before implementation.
  • Apply the Plan-Do-Check-Act (PDCA) improvement cycle.
  • Create practical and achievable project plans.
  • Monitor progress and adjust plans when necessary.
  • Support continuous improvement initiatives.

4. Managing Resistance to Change

Even the best solutions can fail if people are unwilling to adopt them.

This module helps participants understand resistance, identify barriers, and build support for change and improvement initiatives.

  • Understand why resistance occurs during change initiatives.
  • Use Force Field Analysis to identify supporting and opposing factors.
  • Recognize barriers that prevent successful implementation.
  • Build support for new processes and improvements.
  • Increase the likelihood of successful adoption of change.

5. The 7-Step Problem-Solving Process

Participants learn a clear and repeatable framework that can be applied to almost any workplace challenge.

This structured process helps teams move from problem identification to successful implementation and review.

  • Define problems clearly and accurately.
  • Identify root causes rather than symptoms.
  • Set SMART goals for improvement.
  • Generate and evaluate alternative solutions.
  • Select the most effective course of action.
  • Implement improvements systematically.
  • Measure results and identify further opportunities for improvement.

6. Avoiding Common Problem-Solving Mistakes

Many workplace problems persist because teams jump to conclusions, overlook important information, or fail to follow through.

Participants learn how to avoid common pitfalls and improve the quality of their decision-making.

  • Avoid common decision-making errors and biases.
  • Maintain focus throughout the problem-solving process.
  • Recognize resource and implementation constraints.
  • Develop practical and realistic solutions.
  • Improve long-term problem-solving effectiveness.

Easy To Deliver

The materials are written in a practical step-by-step format that makes delivery straightforward and engaging.

Trainers can confidently facilitate the workshop using the detailed instructor guide, participant activities, and ready-to-use course materials.

 

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Enabling Consultants To Deliver Complete Solutions Without Starting From Zero.


Ease Of Use & Delivery

Ready-to-go modules that save prep time and deliver results.

★★★★★ “Oak creates self-contained, practical, and easy-to-use training modules… with personal service.” – Rey Carr, Peer Resources.

★★★★★ “This program is ready to go! Complete and comprehensive as I’ve ever seen.” – Dave Benak, TrainingPays.

★★★★★ “Courses are laid out so well and spark natural dialogue… Most thorough content you can find.” – Bryon Jennings.

★★★★★ “The notes for facilitator were simple and easy to follow.” – Tracey O’Shea, Forest Laboratories.


 

Frequently Asked Questions.

What problem solving techniques are taught in this course?
Participants learn practical problem solving techniques including Root Cause Analysis, Fishbone Diagrams, SWOT Analysis, the 5 Whys, Force Field Analysis, Matrix Analysis, PDCA, brainstorming, and Six Thinking Hats.

Does this course teach root cause analysis?
Yes. Participants learn how to use root cause analysis tools to identify underlying causes of workplace problems rather than simply treating symptoms.

Is this problem solving training suitable for managers and supervisors?
Yes. The course is designed for managers, supervisors, team leaders, project managers, and employees who need stronger problem solving and decision-making skills.

Is this editable and rebrandable?
Yes. All files are fully editable and can be customized for your organization or clients.

Will this work for experienced teams?
Yes. The course helps teams use a consistent approach to solving problems and making decisions, regardless of experience level.

Can I use this with different teams or clients?
Yes. It is designed to be delivered again and again across teams, departments, and organizations.

Do I need facilitation experience to teach it?
The instructor guide provides a clear step-by-step process, making it easy to deliver the training with confidence.

This toolkit gives you a complete one-day Problem Solving training course with 33 slides, a 26-page instructor guide, a 76-page workbook, and 17 activities. It helps teams use a shared method to solve problems, make better decisions, and improve results.

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Helping Training Teams In 70+ Countries Deliver Professional Programs Faster And With Less Effort.