Description

How training professionals use our training course materials to deliver courses on the excellent organization

Employee behavior is constantly shifting thanks to new types of training courses and the need for greater employee awareness of the excellent organization.

So are you looking to deliver a training course on the excellent organization but are not sure where to start? Or maybe you’ve just not enough time to develop the courseware from scratch. Don’t worry, we’ve a great solution for you.

What training professionals and business managers should know about delivering Excellent Organization training courses

Use this courseware to instruct your participants on the components of excellence. And, what defines an excellent organization. Use the content to discuss key excellence awards (EFQM Business Excellence Model and the Baldridge National Quality Program).

Course overview

The following topics are covered within the slides, manuals and support materials provided.

Introduction – Start by exploring what defines an excellent organization. Next, examine why we need excellence. Then, focus on roles and responsibilities. And, discuss core values and concepts. End this section by exploring quality versus excellence and obstacles to excellence.

Criteria for excellence – First, explore two key excellence awards – EFQM Business Excellence Model and the Baldridge National Quality Program. Then, discuss the benefits of assessing excellence.

Excellence & strategy – Next, explore key concepts like vision, metrics and innovation.

Continuous improvement – Then, discuss leadership and its role in implementing excellence.

Excellence and the customer – End the course by exploring customer culture and excellence.

Course objectives

Upon completion of this training course on the excellent organization, your participants will be able to:

– Understand what defines an excellent organization

– Describe the components of excellence

– Explain the forms of excellence awards available – Baldridge & EFQM Awards

– Understand the nature of excellence

Customer stories

“Time is money — we all know that. And as coaches, our billable time is worth a lot of money, but program development time is not. For a once off cost per training pack, you’ve saved coaches countless hours of program development time. Plus, because of the high-quality of your materials, you make us look good!

What you are offering for coaches is remarkable. Thank you! Thanks, also, for letting us customize the programs with our own logos, taglines, etc. Your spirit of generosity is greatly appreciated.

Well done. You’ve put a lot of work into this and I am thrilled to see the result. All the Best.”

Sylva K. Leduc, MEd (Psychology), MPEC
Master Personal & Executive Coach
SAGE Leaders

“While managing a team of in-house facilitators at a large company, I first discovered Oak in 2004. We purchased several training products from his company and were very pleased with the quality and price. Later, I purchased his entire portfolio of training content and still use them to this day. I must say, I was reluctant at first to do business with someone out of the USA as one is never sure of the integrity of the business. I can say, without reservation, Oak delivers what is promised and has consistently provided excellent customer service. If you’re considering Oak and still a bit iffy about purchasing from oversees. I’ll be glad to share my positive experiences regarding this company.”

Loretta Thirtyacre
Principal Talent Management and Organization Development
Exelon Generation

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