Business Excellence Training Pack – Editable Course Materials.

You can use this business excellence training course material to develop the business excellence skills of supervisors, team leaders, managers, and business professionals.

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Transform Your Team — Start Today

Give your team the skills and mindset to achieve operational excellence and stand out in today’s competitive landscape. This course empowers participants to:

• Master the principles of business excellence and what sets world-class organizations apart
• Implement proven strategies based on the EFQM Business Excellence Model and Baldridge National Quality Program
• Drive continuous improvement in products, services, and processes
• Strengthen customer relationships and deliver exceptional value
• Lead with vision, innovation, and measurable impact

 

What’s Inside The Course Package

• 63-slide PowerPoint Deck: Professionally designed for engaging, impactful presentations
• 48-page Participant Workbook: Packed with practical exercises and real-world applications
• Interactive Training Games & Icebreakers: Energize your sessions and boost learning retention
• Step-by-Step Training Guides: Make delivery effortless, whether you’re a seasoned trainer or new to facilitation
• Assessment Tools & Action Plans: Ensure learning translates into measurable performance improvement
• Marketing Materials: Promote your training with ease

 

Key Topics Covered

• Defining the excellent organization and why excellence matters
• Core values, roles, and responsibilities for achieving excellence
• Quality vs. excellence—understand the crucial differences
• Overcoming obstacles to excellence in your workplace
• Strategic management: leveraging vision, metrics, and innovation
• Continuous improvement and the pivotal role of leadership
• Maximizing customer relationship skills for lasting success

 

Why Choose Oak Innovation’s Business Excellence Course?

• Instant download: Start training immediately with fully editable materials
• Flexible and customizable: Tailor content to your unique business needs
• Trusted by leading brands: Join organizations worldwide who rely on Oak Innovation for high-impact business training

 

Trusted By Leading Brands.

Topics Covered.

1. Business excellence

• The excellent organization.
• Why we need excellence.
• Roles and responsibilities.
• Core values and concepts.
• The role of delivering excellence.
• The differences between quality and excellence.
• Potential obstacles to excellence.

2. The main criteria for excellence

• EFQM Business Excellence Model and the Baldridge National Quality Program.

3. Excellence and strategic management

• How to use vision, metrics, and innovation within companies.

4. Continuous improvement

• Continuous improvement in improving products, services, or processes.
• The role of leadership in implementing excellence.

5. Excellence and the customer

• Maximizing customer relationship skills.

 

Learning Objectives.

Your participants will:

• Understand what defines an excellent organization.
• Examine the components of an operational excellence strategy.
• Explore the excellence awards, such as the Baldridge & Business Excellence EFQM Awards.
• Understand the nature of excellence.

 

What You Get:

Give your leaders and teams the tools to build a culture of excellence. Download the Business Excellence Training Course now and start delivering results that set your organization apart.

• Instructor Manual [NEW]
• Slide Deck (63 slides)
• Course Workbook (48 pages)
• Training Games
• Icebreakers
• Activities And Exercises
• Training Guides
• Reading Lists
• Assessment Tools
• Marketing Materials
• Action Plans

 

Click Here If You’re Ready To Get Started