Unlock the Secrets of High-Performing Organizations

Turn your training courses into powerful development opportunities by instantly downloading Oak Innovation’s editable training course material.

You can present this business excellence training course material to develop the business excellence skills of supervisors, team leaders, managers, and business professionals.

 
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Transform Your Team — Start Today

Give your team the skills and mindset to achieve operational excellence and stand out in today’s competitive landscape. This course empowers participants to:

• Master the principles of business excellence and what sets world-class organizations apart
• Implement proven strategies based on the EFQM Business Excellence Model and Baldridge National Quality Program
• Drive continuous improvement in products, services, and processes
• Strengthen customer relationships and deliver exceptional value
• Lead with vision, innovation, and measurable impact

What’s Inside The Course Package

• 63-slide PowerPoint Deck: Professionally designed for engaging, impactful presentations
• 48-page Participant Workbook: Packed with practical exercises and real-world applications
• Interactive Training Games & Icebreakers: Energize your sessions and boost learning retention
• Step-by-Step Training Guides: Make delivery effortless, whether you’re a seasoned trainer or new to facilitation
• Assessment Tools & Action Plans: Ensure learning translates into measurable performance improvement
• Marketing Materials: Promote your training with ease

Key Topics Covered

• Defining the excellent organization and why excellence matters
• Core values, roles, and responsibilities for achieving excellence
• Quality vs. excellence—understand the crucial differences
• Overcoming obstacles to excellence in your workplace
• Strategic management: leveraging vision, metrics, and innovation
• Continuous improvement and the pivotal role of leadership
• Maximizing customer relationship skills for lasting success

Why Choose Oak Innovation’s Business Excellence Course?

• Instant download: Start training immediately with fully editable materials
• Flexible and customizable: Tailor content to your unique business needs
• Trusted by leading brands: Join organizations worldwide who rely on Oak Innovation for high-impact business training

Trusted By Leading Brands.

 

 
 

Topics Covered.

1. Business excellence

• The excellent organization.
• Why we need excellence.
• Roles and responsibilities.
• Core values and concepts.
• The role of delivering excellence.
• The differences between quality and excellence.
• Potential obstacles to excellence.

2. The main criteria for excellence

• EFQM Business Excellence Model and the Baldridge National Quality Program.

3. Excellence and strategic management

• How to use vision, metrics, and innovation within companies.

4. Continuous improvement

• Continuous improvement in improving products, services, or processes.
• The role of leadership in implementing excellence.

5. Excellence and the customer

• Maximizing customer relationship skills.

 

Learning Objectives.

Your participants will:

• Understand what defines an excellent organization.
• Examine the components of an operational excellence strategy.
• Explore the excellence awards, such as the Baldridge & Business Excellence EFQM Awards.
• Understand the nature of excellence.

 

What You Get:

Give your leaders and teams the tools to build a culture of excellence. Download the Business Excellence Training Course now and start delivering results that set your organization apart.

• Instructor Manual [NEW]
• Slide Deck (63 slides)
• Course Workbook (48 pages)
• Training Games
• Icebreakers
• Activities And Exercises
• Training Guides
• Reading Lists
• Assessment Tools
• Marketing Materials
• Action Plans

 

Click Here If You’re Ready To Get Started