Problem-Solving Skills

Description

If developing a training course on problem-solving skills from scratch has always made you cringe, you’ll totally relate to our instantly available, customizable, and easy-to-deliver training course.

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Course Description

This amazing training course is accessible for all categories of employees.

Use the content to highlight different types of problems. Explore how to apply ten practical problem-solving techniques. And, how to use problem-solving techniques to drive more value.

Next, use the content to explore two effective planning techniques. Apply a seven-step problem-solving model. And, discuss why problem-solving approaches can sometimes fail.

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Target Audience

This problem-solving skills training course is designed to enhance the skillset of all categories of teams in the workplace.

This course will target the needs of:

• Line staff and team members that wish to develop a greater sense of control, and improved self-esteem, motivation and purpose within the organization.
• Line staff and team members seeking to develop greater positive mental health and well-being skills.
• Managers looking to further develop their leadership skills by understanding how to promote and support resilience within their teams.
• Human resources professionals charged with promoting problem-solving skills in the workforce.

Learning Objectives

At the end of this training course, your learners will:

• Define problem-solving.
• Identify different types of problems.
• Apply ten techniques.
• Put in place two effective planning techniques.
• Apply a seven-step model.
• Understand why problem-solving can sometimes fail.
• Determine what methods are best.

Course Overview

Below, we break down the 7 key sections of this problem-solving training course.

Read this course overview through your audience’s eyes. And, visualize how delivering this course will impact them.

Also, imagine how this content will save you time.

1. An introduction to problem-solving skills
Use the content provided to enchant your audience. And, provide your learners with the essential knowledge and techniques to successfully approach and solve problems.

Encourage your attendees to be super-enthusiastic about the practical step-by-step approach provided.

Paint a vivid picture by using the content to:

• Explore what is a problem.
• Discuss why we need to solve problems.
• Share that problems should be seen as a deviation from acceptable performance. This concept is important. Because the goal of problem-solving is to shorten this gap between what performance is happening and what performance is desired.
• Encourage participants to use reflection while solving problems.

2. Problem-solving techniques
Breathe life into your delivery and use the content to highlight that people need a variety of problem-solving techniques to be effective.

Next, meet the needs of your audience by using the content to explore ten problem-solving techniques.

For instance:

1. Brainstorming.
2. TPN Analysis.
3. Matrix Analysis.
4. Paired Comparisons.
5. Team Purpose Analysis.
6. The Cause & Effect Diagram.
7. SWOT Analysis.
8. The 5 Ws.
9. The 5 Whys.
10. The Six Thinking Hats.

3. Planning and implementing projects
Planning is an essential skill.

Connect with your audience by using this section to discuss the fundamentals of planning. And, the PDCA Cycle.

4. Force Field Analysis
Problem-solving is most effective when it’s performed in a structured way.

Use the content to delight your audience and explore the essential aspects of force-field analysis. Especially, when used in conjunction with the PDCA Cycle.

Nest, use the content to concentrate on the value of this technique within problem-solving situations.

Once you’ve captivated your audience you can then:

• Discuss how this approach is helpful when planning and implementing a change program. And, when overcoming resistance to change.
• Stress Lewin’s assumption that there are both driving and restraining forces.

5. A useful problem-solving process
Effective problem-solving skills are often seen as complex skills.

And, this training material offers a practical approach to solving problems.

Engage and delight your audience, by using the content to highlight an effective seven-step problem-solving process.

For instance:

1. Identify the problem.
2. Explore the problem.
3. Set goals.
4. Look at alternatives
5. Select the best solution.
6. Implement the solution.
7. Evaluate.

6. When problem-solving fails
Nurture your delivery style by using the content to discuss why problem-solving approaches may not succeed.

To illustrate, problem-solving can fail due to:

1. Poor problem-solving skills.
2. Lack of focus.
3. Lack of resources.
4. Non-implementable solutions.

What You Get

• 76 Page Participant Manual.
• 30 Customizable PowerPoint Slides.
• 26 Page Instructor Manual.
• 17 Free Training Games.
• 17 Free Training Icebreakers.
• 12 Practical Training Guides.
• 2 Course Tests.
• Course Activities/Exercises.
• Practical Reading List.
• Course Advertorial.
• Action Plan.
• Free Lifetime Access.

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$80.00 $50.00Add to cart

EXCELLENT

11 reviews on

Nicole Harris

2021-10-06

I had the opportunity to thoroughly review the training content and I am extremely pleased with the structure, training material and learning objectives. The quality of the content is Excellent!

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Darryl Treadwell

2021-09-29

Oak Innovation's product are extremely well designed and contain additional information, reading materials, and resources that add great value to their already valuable products. The staff is helpful, knowledgeable, professional, engaging, and very responsive. These courses will provide a solid foundation for your training needs.

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Christy Crump

2021-07-20

I purchased the full offering of training programs from Oak Innovation a few years ago. I still refer back to the trainings after all these years. Their trainings are professional, organized, and full of pertinent information.

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Richard Whelan

2021-07-11

The training materials are comprehensive, professional, to the point and great value. Together with handbooks are a great resource which saves so much time as a training provider. I have been using Oak for nearly 20 years. Thanks to the team at Oak Innovation

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Jeffrey Buller

2021-06-16

As someone who’s been involved in training for more than twenty years, I’ve never known a resource that’s as consistently valuable as Oak. I’m always amazed at their willingness to provide purchasers of their complete range of presentations regular updates and new training packages at no additional cost. That makes my purchase become more valuable all the time. And their speed in responding to questions is phenomenal. One of the sessions I often provide is a Training the Trainers workshop. In it, the very first resource I encourage people to purchase is the library of resources from Oak. These packages have made my job infinitely easier, and I recommend them to anyone who’s looking for the highest quality in training materials. Jeffrey L. Buller, Senior Partner at ATLAS Leadership Training

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GK Lim

2016-07-20

“During the early days of HRD Gateway, a 40,000-member international NGO dedicated to excellence in HRD/HRM, I got to know Des Fitzgerald (Oak Innovation) and his courseware. I become one of his early customers. I had clients in Asia who wanted training in certain areas. Instead of searching through the net for material, I logged onto his site, found what I wanted, bought his programs, and customized them to suit my clients requirements. The process saved me much time. Later, I bought the Oak full set of courses. Over the years, I saw Oak grow from a small operation to what it is today. That takes dedication and focus. Because they allowed me to download updates and new versions of the courseware, I found I did not have to go to another provider for my raw material." GK Lim President, HRD Gateway International

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Stephen Fraundorfer

2016-07-17

WOW!!! An extremely thorough program. Covered the subject from beginning to end.

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Rey Carr

2016-07-16

Oak continually attends to the needs of various businesses and either creates or adjusts training modules on a variety of topics to be self-contained, practical and easy to use. And they stand behind every product with personal service."

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Tom Heck

2016-07-16

I've developed an alliance with Oak -- a company that has developed a wide assortment of training "modules" that you can download right now. When you download a module you own it forever and have permission to edit it, customize it (logos, etc.) and deliver the module as many times as you like. You receive a Word document, PDF, PowerPoint and comprehensive participant manual and your satisfaction is guaranteed or your money back. The modules are designed for trainers, coaches and consultants looking to increase the range of products and services they can offer their clients. Oak content is also ideal for managers and employees looking to extend their knowledge of organizational, management and employee titles. Tom Heck, President, International Association of Teamwork Facilitators

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John Paul

2016-07-16

“It is excellent - covers all of the important aspects and explains the topics in a very easy to understand format. The entire training is nice looking, professionally prepared and very participant friendly. You do an outstanding job of creating training modules that are practical and easily adapted to most training sessions." John Paul, Partner Association Works

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Catherine Fitzgerald

Catherine has disrupted the training industry since 1995 by providing “pre-written and customizable training courses” online at an awesome price, right to your inbox. She has a Master’s and a Bachelor’s degree.