You want to run training courses on interviewing skills to feel practical, relevant, and effective?
Use these interviewing skills training course material that has everything that you need to teach managers and employees to improve their interviewing skills.
These training course materials will teach teams about questioning and listening skills, the recruitment interview, the grievance/discipline interview, and how to handle poor performance.
Use the content to explore the key issues around five critical areas:
- An introduction to interviewing skills.
- Questioning and listening skills.
- The recruitment interview.
- How to handle poor performance.
You can use our interviewing skills training material to provide a structured approach to interview preparation, offering practical tips and insights from industry professionals.
The training content explores the importance of interviews, the main types of discussions involved, and they will be introduced to an effective interview process.
This interviewing skills training material also explores different types of questioning and listening skills, and how to avoid biases in an interview.
Objectives.
Your participants will:
- Understand the importance of the interview.
- Examine the main types of interviews available.
- Explore an effective interview process.
- Understand different types of questioning and listening skills.
- Understand how to avoid biases in interviews.
- Explore four types of interviews (e.g., recruitment, performance appraisal, counselling, and grievance/discipline).
Topics Covered.
1. Introduction to interview skills
- Definition.
- The main types of interviews.
- The different skills needed (e.g., questioning and listening).
2. Questioning and listening skills
- Active and reflective listening skills.
- The various types of questioning skills available.
3. The recruitment interview
- Essential job interview skills.
4. The grievance/discipline interview
- Shared interview skills.
5. Nine ways to handle poor performance
- Focusing on goal setting.
- Introducing training.
- Managing dissatisfactions.
- Addressing discipline.
- Focusing on reorganizing.
- Considering management.
- Exploring outside agencies.
- A chance to look at the job.
- Understanding peer pressure.
What’s In The Download.
Instant access to everything you need.
- Workbook.
- Slides.
- 17 Free Training Games.
- 17 Free Training Icebreakers.
- 15 Practical Training Guides.
- 2 Course Tests.
- Activities/Exercises.
- A Reading List.
- A Course Advertorial.
- An Action Plan.
