Interpersonal Skills


Deep down you know that it takes a lot to create a training course on interpersonal skills from scratch.

You could definitely create everything that you’ll need if you had the time; an instructor manual, a participant manual, a slide deck, and everything else needed? Why not?

Well, maybe because the time need is quite substantial?

Oak Innovation is here to meet this need for you. We won’t deliver the course for you but we will give you instant access to everything that you’ll need.

All you have to do is download the training material (only takes about 30 seconds!), add your own logo, and you can even brand the course as your own.

It’s that simple.

Your perfect solution to virtually any delivery opportunity: full-day corporate courses, one-to-one coaching sessions, team training workshops, ongoing professional development sessions, and so much more.

Why you will love this product:

  • Product: Instantly Available.
  • Customization: Fully Editable.
  • Branding: Rebrand As Your Own.
  • Audience: Suitable For All Employees.
  • Duration: Full Day.
  • Experience: No Experience Required.

Interpersonal Skills

Interpersonal skills have been shown to be a particularly important skill that helps individuals deliver results within an organization. The main examples of interpersonal skills see in organizations are:

  • Active listening skills
  • Questioning skills
  • Teamwork
  • Building common ground
  • Leadership
  • Dependability
  • Motivation
  • Flexibility
  • Responsibility
  • Patience
  • Empathy

This practical and insightful training gives learners the knowledge to ensure that they maximize and develop these key life skills. Learners will gain a strong foundation of the basics interpersonal skills and will better understand the main obstacles to interpersonal skills. Course participants will also learn about the nature of interpersonal skills, will understand a range of techniques, and learn about the benefits of excellent interpersonal skills.

Whether you’re looking to instruct your team on this crucial area, or looking to help your client’s teams, Oak Innovation’s off-the-shelf and customizable training material can now be downloaded and used to present your own training courses on interpersonal skills.

Top Companies, Trust Oak Innovation

Course Description

Many changes within companies, from new technologies to increased pressure to maximize markets, have put significant pressure on companies to foster new skills. These changes have also created new opportunities for high-performing individuals to develop their working styles. In particular, companies are seeking to develop skills and knowledge to communicate effectively, maintain relationships, influence and motivate others.

This interpersonal skills training takes learners inside the basics of interpersonal skills so as to help companies and individuals gain a competitive advantage.

Designed to be accessible for all categories of employees, learners will understand the main obstacles to effective interpersonal skills.

Through engaging training material, discussion, and exercises, learners will also discuss the nature of interpersonal skills. And, from the slide deck and learner manual, learners will be introduced to a range of techniques available.

Learning Objectives

At the end of this training, participants will be able to:

  • Identify the main obstacles to interpersonal skills.
  • Understand the nature of interpersonal skills.
  • Understand a range of techniques.
  • Build an effective interpersonal process.
  • Explain the benefits of excellent interpersonal skills.

Course Overview

These are the 4 key sections of this training course.

1. Interpersonal skills
This training includes key concepts about interpersonal skills. By taking this course, learners will explore the use of these skills in a variety of workplace settings. This course introduces a number of practical concepts and the training will:

  • Explore aspects like context and working together.
  • Discuss the impact of interpersonal dynamics.
  • Focus on issues like technical versus emotional competency skills.

2. Push styles of interpersonal skills
This section of the course will give learners a deeper understanding of push styles of interpersonal skills and will:

  • Discuss interpersonal skills.
  • Examine features of interpersonal skills like context and how to work together.

Next, the training will focus on the three pull styles of interpersonal behavior. For example, questioning skills, listening skills, and being able to find common ground.

The training also highlights that each style will deliver different results – depending on the situation at hand.

4. Emotional intelligence
At its simplest, emotional intelligence is defined as the ability to perceive, use, understand, manage, and handle emotions.

This final section focuses on emotional intelligence and its contribution to successful interpersonal skills.

Who Needs Effective Interpersonal Skills?

  • Senior management that wants to strengthen their relationships with staff.
  • Managers, supervisors, and team leaders need interpersonal skills to lead, manage and motivate their teams.
  • Administrative, support staff, and line staff that needs interpersonal skills to maximize their engagement and participation within the organization.
  • HR professionals need interpersonal skills to meet the needs of the departments that they support.
  • Project managers need interpersonal skills to create more engagement and collaboration with their teams.
  • Organizational development professionals need interpersonal skills to secure relationships and participation from all functions within the organization.
  • Consultants and independent contractors who are being asked to play a role in organizational initiatives.

What You Get

  • A 67 Page Instructor Guide
  • A 47 Page Participant Manual
  • 90 Customizable PowerPoint Slides
  • Training Games And Training Icebreakers
  • A Course Advertorial
  • Eight Pre-written Expert Training Guides
  • Customizable Exercises And Tests
  • Further Reading Lists

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Training Course Material
Interpersonal Skills