Oak Innovation Facilitation Skills Training Course Material


Spend less time creating training course material on facilitation skills and more time doing what you love. Discover how to get everything you need to deliver this course in one place.

What you’ll get:

  • 60-page facilitator manual
  • 67-page participant manual
  • 84 powerpoint slides
  • Practical exercises
  • Further reading
  • Course evaluation form
  • Action plan

Here’s how we add extra value:

  • Instantly download all training course material
  • Save hours in development time
  • Get training content developed by experts
  • Receive all source files (Powerpoint, Word, PDF) at no extra cost
  • Permission to customize without additional cost or restrictions
  • Add your logo and brand the content as your own
  • Deliver the content where, when and as often as you want
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How to deliver a facilitation skills training course

Facilitation skills training courses are a must for most companies. Yet, many people still struggle to put these training courses together.

In fact, it frustrates us to think that so many people get stuck trying “ to develop all business training courses from scratch”.

The reality is that great content is all around us. And, it is not just written for corporate business trainers. Business managers or anyone that wants to deliver their own training courses can benefit from this content.

Here’s why.

Customizable content makes it easy for anyone to deliver a facilitation skills training course. It’s easy to use, it’s instant, it doesn’t require a lot of technical knowledge, and even if the person delivering the course doesn’t have a lot of experience they still can deliver the course.

To give you as much value as possible, let’s explore how you can download this training course. We’ll also explore how we would deliver this course to others.

You want to be the best. The all-in-one download to get there is here.

This facilitation skills training course tackles the challenges faced by line-staff, human resource professionals, general managers, and senior executives that need to facilitate as part of their duties.

So we thought that it would be useful to offer a useful tip to help you deliver a successful training course.

Basically, and most critically, you must always meet the expectations of your audience. Remember, you have to satisfy lots of different expectations, various levels of experience, and we won’t even get dragged into the different knowledge levels that can exist.

If you’re someone that wants to deliver your own courses you can use this course material to explore various facilitation skills techniques and help your audience to become better facilitators. These are training needs that we frequently hear from clients with project management training needs.

Let’s now explore what you will get and how you can use these materials.

Learning objectives

If you are looking for content to present your own business training course on facilitation skills, this is the course material for you. And, you don’t have to be an experienced business trainer to get results like a pro.

What you’ll get:

  • 60-page facilitator manual
  • 67-page participant manual
  • 84 powerpoint slides
  • Practical exercises
  • Further reading
  • Course evaluation form
  • Action plan

At the end of this training course your participants will be able to:

– Identify the main obstacles to effective facilitation skills

– Understand the facilitation process

– Understand a range of facilitation techniques

– Build an effective facilitation process

– Explain the benefits of effective facilitation skills

Course outline

In an effort to provide you with as much value as possible, we’re going to show you how we would use the content provided to deliver the key sections of this training course.

What is facilitation – To make the most of these course materials, make sure each section appeals to your audience. Take the time to add in your reflections and encourage your audience to voice their experiences. We’ve learned that helping an audience to be facilitators, and to apply these new skills, can happen in many ways.

Still, it typically starts with understanding a definition of facilitation. As you present the definition provided, you should draw and share your personal experiences.

For instance, if you’ve used specific techniques and they worked very well, you could start by talking about how they went for you. And, then you can broaden this to talk about how you’ve learned from these experiences.

This form of sharing will significantly improve engagement as your audience also discovers that you can provide practical skills and not just accumulated content.

What is a facilitator – The role of a facilitator is to protect the process. So your audience will need to know that this is critical.

Give your audience something of value, and they will usually reward you with higher levels of participation. For example, your participants will want to know whether they have the traits to be great facilitators. Not surprisingly, you should use the material provided to explore these traits with them.

Functions – Now that you have made a good start, you can help your audience in another way. And, a great way to offer more valuable, is to look at the primary function of facilitation. Be sure to use the material to examine various facilitation styles and principles.

Take your time and then discuss the range of values that are needed by effective facilitators. Keep in mind; there may be scope to add to the list provided, so encourage discussion to see if your audience can suggest further characteristics.

The facilitation process – The primary and probably most important aspects to discuss in this part of the course are decision-making skills, outcomes, and products. Of course, this is a good thing, as it will allow your audience to start to put all this learning into some content.

Whether you’re presenting to a small group or within a broader corporate setting, it’s essential to encourage your audience to share their experiences. We’ve learned that a massive benefit of accessing our content is that you can add a company or industry-specific details that foster more significant learning.

We even let you add your logos and customize the content in any way that you want. So, if there is anything that you want to cover, you’ll have the source files available to do this with no restrictions.

Designing the process – Once you reach this part of the training material, it’s easy to feel on the right track, and you’re a long way through the content. With this in mind, use the material to explore how to design a facilitation process. And, consider and how it relates to your audience.

Facilitation techniques – Now that you’ve established some fundamental aspects of facilitation, let’s talk about how you can instruct your audience on various methods available. The easiest way to do this is to present the content as provided. For example, start by examining tips, rules, and how to gain consensus. Then, explore self-check questions and the concept of intervention.

Techniques – Before you jump in and start to explore the methods provided, we encourage you to take note of the background of your audience. Consider which methods would best suit them as individuals, and which would fit within their companies, and indeed their industry.

At a basic level, you can use the content provided to explore specific techniques that facilitators can use within a wide variety of settings. These techniques include:

– Awareness Technique
– Brainstorming
– NGT Technique
– Affinity Diagram
– Fish Bowl
– Multiple Perspectives Disk
– The Hanger Technique

People in the process – At this point, you’re on the home straight, and you’ve covered the bulk of the content. As you bring the material to a natural end, you can examine aspects like group dynamics skills and personality types. Next, explore the critical areas of dealing with conflict. And, discuss the role of people in the process.

Amazing expert guides will get you to the place you want to be

Nothing should come between you and delivering amazing training courses. That’s why our newest features – free icebreakers, free training games, and expert training guides are yours at no additional cost.

  • Training icebreakers
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  • How to evaluate training courses

Your courses, your way – everything you need to be the best

We’ve put together a whole range of informative slides, manuals, and free PDF packages to create a training course that is simple and easy to understand.

This training course material on facilitation skills for trainers can be downloaded immediately after checkout.

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  • Remove hours, days, weeks and months in development time and save you a whole lot of stress.
  • Organize key content together like Powerpoint slide decks, training manuals, expert guides and a whole lot of other content that you’ll need to deliver your training courses.
  • Just make your life a whole easier and ensure that your audience will love the training courses that you offer.

The trick is knowing how to get the right content and having it available for when you need it.

In a nutshell, we reduce the time needed to develop training content. And, at the same time, we can give you access to 50+ training courses that you can easily deliver.

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You have a story to tell, a business course to deliver, and experiences to share. These things are important to us also.

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I’m always amazed at their willingness to provide purchasers with their complete range of presentations, regular updates, and new training packages at no additional cost. That makes my purchase more valuable all the time. And their speed in responding to questions is phenomenal.

One of the sessions I often provide is a Training the Trainers workshop. In it, the very first resource I encourage people to purchase is the library of resources from Oak. These packages have made my job infinitely more accessible, and I recommend them to anyone who’s looking for the highest quality in training materials.”

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Senior Partner
Academic Training, Leadership & Assessment Services

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How to answer common questions

What is facilitation?

Facilitation is the process of making something easier or possible. And, an effective facilitator uses their skills and experience as a protector of this process.

How do I know if I will be an excellent facilitator?

These fundamental questions will help to determine your ability to function as a facilitator:

  • Are you able to listen without bias or judgment?
  • Do you respect the opinions of others even when they disagree with you?
  • Are you comfortable dealing with conflict?
  • Can you think on your feet?
  • Can you accept feedback on your performance from others?
  • Are you comfortable in front of a group?
  • Can you leave your plan behind?

What is the role of a facilitator?

The role of the facilitator is to protect the process and participants. A facilitator you must make:

  • No judgments
  • No contributions
  • No taking sides

What are the primary facilitator styles?

Depending on the situation, as a facilitator, you will need to adopt one or a combination of the following methods:

  • Directive
  • Exploratory
  • Delegating
  • Participative
  • Interpretive
  • Evaluative

What are the main tasks associated with the role of a facilitator?

Facilitation skills are a powerful way to effect change within a business environment.

The main tasks associated with the role of a facilitator include:

  • Setting agendas
  • Capturing data
  • Time management
  • Information seeking
  • Clarifying
  • Coordinating
  • Summarizing
  • Relieving tension

What are the key things that every facilitator needs to know?

Useful, practical ways of working for a facilitator are the anchor of any process. And, a facilitator will not be effective if they do not protect the process. With that simple rule in mind, here are some other guidelines that every facilitator should know. These include:

  • Neutrality is the priority
  • Preparation is important
  • The ability to read people is crucial
  • Select and use techniques that suit the situation
  • Manage the group dynamic
  • Recognize and respond to the needs of individuals
  • Communication skills are vital
  • Facilitator skills develop the more the facilitator facilitates
  • The most critical role of the facilitator is to protect the facilitation process

What are the main tips that every facilitator should know?

These simple and practical tips will serve any facilitator well - no matter what situation they may find themselves in. Here are some essential tips:

  • Keep everything visible
  • Keep everything recorded
  • Clarify any changes as you go along
  • Face the group
  • Use the space you are in
  • Involve participants wherever you can
  • Don’t let people ramble on
  • Call people by their name
  • Remember that the group needs to speak to each other - not you
  • Know when to be quiet
  • Don’t allow the group to transfer ownership of the process to you
  • Read the group and respond accordingly
  • Check the ‘mood-meter.’
  • Break at the agreed times

What are the eight main facilitation techniques?

Any facilitator must stay well-informed and learn continuously about the following eight main facilitation techniques. The main methods are:

  • Awareness
  • Brainstorming
  • Nominal group technique
  • Affinity diagram
  • Fishbowl
  • Undiscussables
  • Multiple perspectives
  • Hanger Technique

What are the primary facilitator maintenance functions?

Successful facilitators also need to be aware of crucial facilitator maintenance functions. These include:

  • Harmonizing
  • Gatekeeping
  • Encouraging
  • Consensus seeking
  • Compromising
  • Standard keeping

What are the three stages involved in an effective facilitation process?

A facilitation process involves into three distinct stages:

  • Stage 1: Define the purpose, outcomes, and products required from the process
  • Stage 2: Design and define the actual process
  • Stage 3: Implement the process and ensure the outcomes and products

If, after completion of stage 3, the outcomes and products meet the original definitions, then the process can finish. If outcomes and products do not meet the original definitions, then you must return to Stage 1.

Can I edit the content and add my company logo?

Yes. You can now add your logo. And, you can customize the course content freely using Microsoft Word and Powerpoint. You can also deliver the course materials where, when, and as often as needed.

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Whether you’re just starting out or well used to delivering training courses, Oak Innovation has everything you need to meet the needs of your audience, engage participants, save you time, and ensure successful courses.

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