Oak Innovation: Facilitation Skills Training Course Material


Oak Innovation’s facilitation skills training course material can be easily delivered across virtual classrooms, webinars as well as traditional classroom settings. Just add your logo and brand the content as your own.

Customizable facilitation skills training material is the perfect way to deliver this training course. Deliver the content as provided, adapt for your teams, or deliver the training course from anywhere.

An expert facilitator manual and slide deck keep everything focused on the learning objectives of the training course.

What you’ll get:

  • 60-page facilitator manual to guide your course delivery
  • 67-page participant manual to encourage learning
  • 84 Powerpoint slides to frame the training course
  • Practical exercises to stimulate learning
  • Reading list for those that want to keep learning
  • Course evaluation form to improve future course delivery
  • Course action plan to achieve future objectives and goals
Freedom to use this content on your virtual training sessions

SKU: FSA Category:


How to deliver a facilitation skills training course

Facilitation skills training courses are a must for most companies. Yet, many people still struggle to put these training courses together.

Customizable content makes it easy for anyone to deliver a facilitation skills training course.

It’s easy to use, it’s instant, it doesn’t require a lot of technical knowledge, and even if the person delivering the course doesn’t have a lot of experience they still can deliver the course.

We’re all about getting you prepared with incredible content that will help you respond with even greater confidence. So, do make sure to also scroll down to explore frequently asked questions that often get asked on facilitation skills training courses.

To give you as much value as possible, let’s explore how you can download this training course. We’ll also explore how we would deliver this course to others.

You want to be the best. The all-in-one download to get you there is here.

One of the risks we all take when creating a training course from scratch is the risk of not having the time to put everything together in time.

If you’ve ever found yourself in this position, or that other things are demanding on your time, this training material is for you.

The training course tackles the challenges faced by line-staff, human resource professionals, general managers, and senior executives that need to facilitate as part of their duties. These are training needs that we frequently hear from clients with project management training needs.

Remember, you have to satisfy lots of different expectations, various levels of experience, and we won’t even get dragged into the different knowledge levels that can exist.

Deliver the training courses you want to offer

Oak Innovation course content saves you time by giving you an all-in-one set of training course material that enables you to deliver your own courses and stay ahead of the competition. Oak Innovation is loved by industry-leading professionals and used by a large group of users around the world.

Farhan Majeed Country Consultant GIIM-Pakistan

“I would like to take this opportunity to express my learning experience for Oak Innovation. I really enjoyed the way, methodology and the contents of the course. The course contents are enriched with the practical exercises, examples, problem solving models and key definitions. It also puts flash on further reading, materials and books to be consulted for in-depth exposure of the subjected topic. Hence I strongly recommend this course to the professionals of various sectors of the industries because it will enable and upgrade them from ordinary level of skills to breakthrough level of skills. Professionals can enjoy the cost effective management training solutions in their industry."

Stephen Fraundorfer

WOW!!! An extremely thorough program. Covered the subject from beginning to end.

GK Lim, President, HRD Gateway International

“During the early days of HRD Gateway, a 40,000-member international NGO dedicated to excellence in HRD/HRM, I got to know Oak Innovation and their courseware. I become one of his early customers. I had clients in Asia who wanted training in certain areas. Instead of searching through the net for material, I logged onto his site, found what I wanted, bought his programs, and customized them to suit my clients requirements. The process saved me much time. Later, I bought the Oak full set of courses. Over the years, I saw Oak grow from a small operation to what it is today. That takes dedication and focus. Because they allowed me to download updates and new versions of the courseware, I found I did not have to go to another provider for my raw material."

Explore more customer stories

Let’s now explore what you will get and how you can use these facilitation skills training materials.

Learning objectives

If you are looking for content to present your own business training course on facilitation skills, this is the course material for you. And, you don’t have to be an experienced business trainer to get results like a pro.

What’s not to love about this training course material:

  • Instantly available so you don’t need to develop everything from scratch
  • Freedom to add your logo for the ultimate opportunity to brand everything as your own
  • Fully customizable so you can offer one-of-a-kind and unique delivery options
  • Total freedom to deliver the course where you want provides you with exceptional flexibility
  • All content is developed by industry experts offers you maximum confidence on the content
  • Everything is ready to deliver which saves you time and effort
  • Affordable so it won’t break the bank to get this training course material
  • No experience required so you’re guaranteed that this course is easy to deliver

At the end of this training course your participants will be able to:

– Identify the main obstacles to effective facilitation skills

– Understand the facilitation process

– Understand a range of facilitation techniques

– Build an effective facilitation process

– Explain the benefits of effective facilitation skills

Course outline

In an effort to provide you with as much value as possible, we’re going to show you how we would use the content provided to deliver the key sections of this training course.

What is facilitation – To make the most of these course materials, make sure each section appeals to your audience. Take the time to add in your reflections and encourage your audience to voice their experiences. We’ve learned that helping an audience to be facilitators, and to apply these new skills, can happen in many ways.

Still, it typically starts with understanding a definition of facilitation. As you present the definition provided, you should draw and share your personal experiences.

For instance, if you’ve used specific techniques and they worked very well, you could start by talking about how they went for you. And, then you can broaden this to talk about how you’ve learned from these experiences.

This form of sharing will significantly improve engagement as your audience also discovers that you can provide practical skills and not just accumulated content.

What is a facilitator – The role of a facilitator is to protect the process. So your audience will need to know that this is critical.

Give your audience something of value, and they will usually reward you with higher levels of participation. For example, your participants will want to know whether they have the traits to be great facilitators. Not surprisingly, you should use the material provided to explore these traits with them.

Functions – Now that you have made a good start, you can help your audience in another way. And, a great way to offer more valuable, is to look at the primary function of facilitation. Be sure to use the material to examine various facilitation styles and principles.

Take your time and then discuss the range of values that are needed by effective facilitators. Keep in mind; there may be scope to add to the list provided, so encourage discussion to see if your audience can suggest further characteristics.

The facilitation process – The primary and probably most important aspects to discuss in this part of the course are decision-making skills, outcomes, and products. Of course, this is a good thing, as it will allow your audience to start to put all this learning into some content.

Whether you’re presenting to a small group or within a broader corporate setting, it’s essential to encourage your audience to share their experiences. We’ve learned that a massive benefit of accessing our content is that you can add a company or industry-specific details that foster more significant learning.

We even let you add your logos and customize the content in any way that you want. So, if there is anything that you want to cover, you’ll have the source files available to do this with no restrictions.

Designing the process – Once you reach this part of the training material, it’s easy to feel on the right track, and you’re a long way through the content. With this in mind, use the material to explore how to design a facilitation process. And, consider and how it relates to your audience.

Facilitation techniques – Now that you’ve established some fundamental aspects of facilitation, let’s talk about how you can instruct your audience on various methods available. The easiest way to do this is to present the content as provided. For example, start by examining tips, rules, and how to gain consensus. Then, explore self-check questions and the concept of intervention.

Techniques – Before you jump in and start to explore the methods provided, we encourage you to take note of the background of your audience. Consider which methods would best suit them as individuals, and which would fit within their companies, and indeed their industry.

At a basic level, you can use the content provided to explore specific techniques that facilitators can use within a wide variety of settings. These techniques include:

– Awareness Technique
– Brainstorming
– NGT Technique
– Affinity Diagram
– Fish Bowl
– Multiple Perspectives Disk
– The Hanger Technique

People in the process – At this point, you’re on the home straight, and you’ve covered the bulk of the content. As you bring the material to a natural end, you can examine aspects like group dynamics skills and personality types. Next, explore the critical areas of dealing with conflict. And, discuss the role of people in the process.

Amazing expert guides will get you to the place you want to be

Over the years, we noticed that some people, along the way, have asked for a little more creative input. And, let’s face it, there are times when we all need an extra spark to make our training courses shine even brighter.

So allow us to introduce our free expert training guides. An innovative collection of guides that mix inspiration, insights, techniques and skills, sprinkled with everything you’ll need to deliver a successful training course. These guides are a security blanket of experience just for you. With eight free training guides instantly available, and each jam-packed with value, it’s the easiest way to get ahead.

  • Training icebreakers
  • How to select training materials
  • Training games
  • How to increase participation
  • Learn to improve your questioning skills
  • How to improve your listening skills
  • Learn how to deal with difficult people
  • How to evaluate training courses

Your courses, your way – everything you need to be the best

Within companies, across teams, on the go — wherever and however you want to deliver this course, it’s never been easier to put this content into action.

Wave goodbye to spending time developing training courses and say hello to awesome content that you can instantly download, customize, and even brand as your own.

You can download this training course material on facilitation skills immediately after checkout.

$79.95Add to cart

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How to answer common questions

What is facilitation?

Facilitation is the process of making something easier or possible. And, an effective facilitator uses their skills and experience as a protector of this process.

How do I know if I will be an excellent facilitator?

Ask yourself these questions:

  • Are you able to listen without bias or judgment?
  • Do you respect the opinions of others even when they disagree with you?
  • Are you comfortable dealing with conflict?
  • Can you think on your feet?
  • Can you accept feedback on your performance from others?
  • Are you comfortable in front of a group?
  • Can you leave your plan behind?

What is the role of a facilitator?

The role of the facilitator is to protect the process and participants. A facilitator you must make:

  • No judgments
  • No contributions
  • No taking sides

What are the main facilitator styles?

The main facilitator styles are:

  • Directive
  • Exploratory
  • Delegating
  • Participative
  • Interpretive
  • Evaluative

What are the main tasks associated with the role of a facilitator?

The main tasks associated with the role of a facilitator include:

  • Setting agendas
  • Capturing data
  • Time management
  • Information seeking
  • Clarifying
  • Coordinating
  • Summarizing
  • Relieving tension

What are the key things that every facilitator needs to know?

The key things a facilitator should know are:

  • Neutrality is the priority
  • Preparation is important
  • The ability to read people is crucial
  • Select and use techniques that suit the situation
  • Manage the group dynamic
  • Recognize and respond to the needs of individuals
  • Communication skills are vital
  • Facilitator skills develop the more the facilitator facilitates
  • The most critical role of the facilitator is to protect the facilitation process

What are the main tips that every facilitator should know?

The main tips are:

  • Keep everything visible
  • Keep everything recorded
  • Clarify any changes as you go along
  • Face the group
  • Use the space you are in
  • Involve participants wherever you can
  • Don’t let people ramble on
  • Call people by their name
  • Remember that the group needs to speak to each other - not you
  • Know when to be quiet
  • Don’t allow the group to transfer ownership of the process to you
  • Read the group and respond accordingly
  • Check the ‘mood-meter.’
  • Break at the agreed times

What are the main facilitation techniques?

The main techniques are:

  • Awareness
  • Brainstorming
  • Nominal group technique
  • Affinity diagram
  • Fishbowl
  • Undiscussables
  • Multiple perspectives
  • Hanger Technique

What are the primary facilitator maintenance functions?

Facilitator maintenance functions include:

  • Harmonizing
  • Gatekeeping
  • Encouraging
  • Consensus seeking
  • Compromising
  • Standard keeping

What are the three stages involved in an effective facilitation process?

The three stages involved in an effective facilitation process are:

  • Stage 1: Define the purpose, outcomes, and products required from the process
  • Stage 2: Design and define the actual process
  • Stage 3: Implement the process and ensure the outcomes and products

If, after completion of stage 3, the outcomes and products meet the original definitions, then the process can finish. If outcomes and products do not meet the original definitions, then you must return to Stage 1.

Can I edit the content and add my company logo?

Yes. You can now add your logo. And, you can customize the course content freely using Microsoft Word and Powerpoint. You can also deliver the course materials where, when, and as often as needed.

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Oak Innovation: Facilitation Skills Training Course Material