Oak Innovation: Facilitation Skills Training Course Material


Oak Innovation’s facilitation skills training course material can be easily delivered across virtual classrooms, webinars as well as traditional classroom settings. Just add your logo and brand the content as your own.

What you’ll get:

  • 60-page facilitator manual
  • 67-page participant manual
  • 84 Powerpoint slides
  • Practical exercises
  • Reading list
  • Course evaluation form
  • Course action plan
Together we're stronger. We've reduced our prices to offer as much support as we can to companies impacted by COVID-19. All training course material is instantly available after checkout.

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How to get training course materials on facilitation skills, brand them as your own and deliver the training courses you want to offer

It’s no mystery that this facilitation skills training course tackles the challenges faced by line-staff, human resource professionals, general managers, and senior executives that need to facilitate as part of their duties. These are training needs that we frequently hear from clients with project management training needs.

In particular, we hope this content makes it easier for you to deliver the facilitation skills training courses you want to and to find the most helpful content for your audience.

Benefits of this training course material

  • Instantly available
  • Freedom to add your logo
  • Brand everything as your own
  • Fully customizable
  • Deliver the course wherever you want
  • All content is developed by industry experts
  • Saves you time and effort
  • Affordable
  • No experience required

What our customers say

The Oak materials have provided us with an enormously useful package that has expanded our capacity to address the needs of leaders and emerging leaders, especially in the field of education, where there is a dearth of training opportunities in the skills and techniques of leadership and management. I can report that I have used them in a re-developed format when coaching new and early-stage educational leaders as well as at a 2-day symposium for the same levels of leadership. The response from these people has been enthusiastic and grateful for the insights provided.

Mel Phillips, Director 
Professional Performance Australia

Learn more

Get a deeper understanding of what your audience is searching for

If you’re not delivering training courses with user intent in mind, you could be missing out on so many opportunities.

While designing this course, we used our years of specialized course development experience and benchmarked this knowledge against Google’s “people also ask” search feature.

By using this dynamic feature of Google’s search results, you receive training courses that are practical and always relevant. Content that is really helpful. And, material which is based on what people across the whole internet are actually searching for. Here are the top questions that we’re seeing people asking:

  1. What skills are needed to be a facilitator?
  2. What qualities make a good facilitator?
  3. How do I become a successful facilitator?
  4. What are facilitation tools?
  5. What are the different types of facilitation?
  6. What is a facilitation process?
  7. What are the principles of facilitation?
  8. What is effective facilitation?
  9. What is the role of facilitator?
  10. How do you practice facilitation skills?

Learning objectives

At the end of this training course your participants will be able to:

  • Identify the main obstacles to effective facilitation skills
  • Understand the facilitation process
  • Understand a range of facilitation techniques
  • Build an effective facilitation process
  • Explain the benefits of effective facilitation skills

Course outline

In an effort to provide you with as much value as possible, we’ll show you how to deliver the key sections of this training course.

What is facilitation – To make the most of these course materials, make sure each section appeals to your audience. Take the time to add in your reflections and encourage your audience to voice their experiences. We’ve learned that helping an audience to be facilitators, and to apply these new skills, can happen in many ways.

Still, it typically starts with understanding a definition of facilitation. As you present the definition provided, you should draw and share your personal experiences.

For instance, if you’ve used specific techniques and they worked very well, you could start by talking about how they went for you. And, then you can broaden this to talk about how you’ve learned from these experiences.

This form of sharing will significantly improve engagement as your audience also discovers that you can provide practical skills and not just accumulated content.

What is a facilitator – The role of a facilitator is to protect the process. So your audience will need to know that this is critical.

Give your audience something of value, and they will usually reward you with higher levels of participation. For example, your participants will want to know whether they have the traits to be great facilitators. Not surprisingly, you should use the material provided to explore these traits with them.

Functions – Now that you have made a good start, you can help your audience in another way. And, a great way to offer more valuable, is to look at the primary function of facilitation. Be sure to use the material to examine various facilitation styles and principles.

Take your time and then discuss the range of values that are needed by effective facilitators. Keep in mind; there may be scope to add to the list provided, so encourage discussion to see if your audience can suggest further characteristics.

The facilitation process – The primary and probably most important aspects to discuss in this part of the course are decision-making skills, outcomes, and products. Of course, this is a good thing, as it will allow your audience to start to put all this learning into some content.

Whether you’re presenting to a small group or within a broader corporate setting, it’s essential to encourage your audience to share their experiences. We’ve learned that a massive benefit of accessing our content is that you can add a company or industry-specific details that foster more significant learning.

We even let you add your logos and customize the content in any way that you want. So, if there is anything that you want to cover, you’ll have the source files available to do this with no restrictions.

Designing the process – Once you reach this part of the training material, it’s easy to feel on the right track, and you’re a long way through the content. With this in mind, use the material to explore how to design a facilitation process. And, consider and how it relates to your audience.

Facilitation techniques – Now that you’ve established some fundamental aspects of facilitation, let’s talk about how you can instruct your audience on various methods available. The easiest way to do this is to present the content as provided. For example, start by examining tips, rules, and how to gain consensus. Then, explore self-check questions and the concept of intervention.

Techniques – Before you jump in and start to explore the methods provided, we encourage you to take note of the background of your audience. Consider which methods would best suit them as individuals, and which would fit within their companies, and indeed their industry.

At a basic level, you can use the content provided to explore specific techniques that facilitators can use within a wide variety of settings. These techniques include:

– Awareness Technique
– Brainstorming
– NGT Technique
– Affinity Diagram
– Fish Bowl
– Multiple Perspectives Disk
– The Hanger Technique

People in the process – At this point, you’re on the home straight, and you’ve covered the bulk of the content. As you bring the material to a natural end, you can examine aspects like group dynamics skills and personality types. Next, explore the critical areas of dealing with conflict. And, discuss the role of people in the process.

How you can download quality training course materials to elevate your facilitation skills training courses

With Oak Innovation customizable training course materials everything is available instantly. You save time and effort. And, you get to brand everything as your own.

$49.00Add to cart

Special offer – 52 must-have customizable training courses for only $10 each

Get access to highly practical training course material. Download the content when needed, insert your logo and deliver the training courses as your own. It’s that easy.

  • All training courses are instantly available
  • All content are developed by industry experts
  • Affordable and easy to use
  • Freedom to add your logo
  • Brand everything as your own
  • All content is fully customizable
  • Deliver the course material wherever needed
  • Save time and effort
  • No experience required
  • Free updates for life

Find out more

$2,548.00 $520.00Add to cart

Bonus – Free expert training guides to help you deliver even more successful training courses

Starting today, with all Oak Innovation training course products, you’ll receive eight free training guides that will help you add extra value to your training courses.

Based on our experience of providing training content to business managers and corporate training professionals all around the world, these free training guides will provide the most up-to-date content available to boost your training delivery.

  • Training icebreakers
  • How to select training materials
  • Training games
  • How to increase participation
  • Learning how to improve your questioning skills
  • How to improve your listening skills
  • Learn how to deal with difficult people
  • How to evaluate training courses

How to answer common questions from facilitation skills training courses

What is facilitation?

Facilitation is the process of making something easier or possible. And, an effective facilitator uses their skills and experience as a protector of this process.

How do I know if I will be an excellent facilitator?

Ask yourself these questions:

  • Are you able to listen without bias or judgment?
  • Do you respect the opinions of others even when they disagree with you?
  • Are you comfortable dealing with conflict?
  • Can you think on your feet?
  • Can you accept feedback on your performance from others?
  • Are you comfortable in front of a group?
  • Can you leave your plan behind?

What is the role of a facilitator?

The role of the facilitator is to protect the process and participants. A facilitator you must make:

  • No judgments
  • No contributions
  • No taking sides

What are the main facilitator styles?

The main facilitator styles are:

  • Directive
  • Exploratory
  • Delegating
  • Participative
  • Interpretive
  • Evaluative

What are the main tasks associated with the role of a facilitator?

The main tasks associated with the role of a facilitator include:

  • Setting agendas
  • Capturing data
  • Time management
  • Information seeking
  • Clarifying
  • Coordinating
  • Summarizing
  • Relieving tension

What are the key things that every facilitator needs to know?

The key things a facilitator should know are:

  • Neutrality is the priority
  • Preparation is important
  • The ability to read people is crucial
  • Select and use techniques that suit the situation
  • Manage the group dynamic
  • Recognize and respond to the needs of individuals
  • Communication skills are vital
  • Facilitator skills develop the more the facilitator facilitates
  • The most critical role of the facilitator is to protect the facilitation process

What are the main tips that every facilitator should know?

The main tips are:

  • Keep everything visible
  • Keep everything recorded
  • Clarify any changes as you go along
  • Face the group
  • Use the space you are in
  • Involve participants wherever you can
  • Don’t let people ramble on
  • Call people by their name
  • Remember that the group needs to speak to each other - not you
  • Know when to be quiet
  • Don’t allow the group to transfer ownership of the process to you
  • Read the group and respond accordingly
  • Check the ‘mood-meter.’
  • Break at the agreed times

What are the main facilitation techniques?

The main techniques are:

  • Awareness
  • Brainstorming
  • Nominal group technique
  • Affinity diagram
  • Fishbowl
  • Undiscussables
  • Multiple perspectives
  • Hanger Technique

What are the primary facilitator maintenance functions?

Facilitator maintenance functions include:

  • Harmonizing
  • Gatekeeping
  • Encouraging
  • Consensus seeking
  • Compromising
  • Standard keeping

What are the three stages involved in an effective facilitation process?

The three stages involved in an effective facilitation process are:

  • Stage 1: Define the purpose, outcomes, and products required from the process
  • Stage 2: Design and define the actual process
  • Stage 3: Implement the process and ensure the outcomes and products

If, after completion of stage 3, the outcomes and products meet the original definitions, then the process can finish. If outcomes and products do not meet the original definitions, then you must return to Stage 1.

Can I edit the content and add my company logo?

Yes. You can now add your logo. And, you can customize the course content freely using Microsoft Word and Powerpoint. You can also deliver the course materials where, when, and as often as needed.

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