Facilitation Skills Training Course Material


Get all the training course materials needed to present your own facilitation skills training course.

  • Instantly available, saving you time and money.
  • 100% customizable, ready for any opportunity.
  • Brand as your own, just add your logo.
  • 84 Powerpoint slides, to deliver the course.
  • 70-page facilitator manual, to help you deliver the course.
  • 67-page participant manual, to guide learning.
  • 8 train-the-trainer guides, to add extra value.
SKU: FSA Category:

How to present your own training courses on facilitation skills

We help you overcome the challenges of creating content and presenting a training course on facilitation skills.

Eliminating this effort for you means you can spend more time doing the things you love.

This facilitation skills training course tackles the challenges faced by line staff, human resource professionals, general managers, and senior executives that need to facilitate as part of their duties.

Let’s explore how you can get and use this course content.

Learning objectives

At the end of this training course your participants will be able to:

  • Identify the main obstacles to effective facilitation skills.
  • Understand the facilitation process.
  • Understand a range of facilitation techniques.
  • Build an effective facilitation process.
  • Explain the benefits of effective facilitation skills.

Course overview

When course participants leave this course, they won’t need to rely on one or two self-learned facilitation techniques to deliver results.

They’ll be able to employ 7 well-known facilitation skills, understand how to use them, and when and where to deploy them. That’s skill development.

The course targets people serious about developing their facilitation skills, and who are ready to bring their learning to the next level.

Course outline

Below, we break down how you can present the 8 key sections of this training course.

1. Introduce your audience to facilitation skills

When your audience arrives at your course, they’re already interested in learning more about facilitation skills. And, they’re likely looking to improve their skills to make their lives easier.

This section is simple, straightforward, and will connect with your audience. Use the content provided to present a definition of facilitation.

Share your personal experiences with facilitation techniques so as to make the content as meaningful as possible.

2. Keep your audience on track – what is a facilitator

The idea here is to introduce the role of a facilitator.

Depending on the experience of your audiences and their companies, this role will determine the value achieved.

A major lesson is that the role of a facilitator is to protect the process. Highlight that this are training needs that we frequently hear from clients looking for project management training courses.

3. Focus on functions

The function of facilitation is the first thing that a lot of audiences talk about. It’s critical that you use the content provided to:

  • Focus on the primary function of facilitation.
  • Examine various facilitation styles and principles.
  • Discuss the range of values that are needed by effective facilitators.

Keep in mind: there may be scope to add to the list provided, so encourage discussion to see if your audience can isolate further characteristics.

4. Focus on the facilitation process

What makes one facilitation session different from others?

Why should someone choose one technique over another one?

A helpful way to explore these aspects is to use the content provided to discuss decision-making skills, outcomes, and products.

5. Understand the principles of designing a facilitation process

When presenting this section, start by focusing on the principles of designing a facilitation process. Then, use can use the material to:

  • Explore how to design a facilitation process.
  • How this design relates to your audience.

6. The main facilitation techniques everyone should know about

Sometimes, your audience might not fully realize that they already have experience with facilitation techniques.

So, rather than just following the slides, you should encourage feedback from your audience’s personal experiences. Then, use the content to:

  • Examine tips, rules, and how to gain consensus.
  • Explore self-check questions and the concept of intervention.

7. Dive deeper into the main facilitation techniques available

This is one of the most important sections to present.

It’s also an extremely effective way to teach your audience about the main facilitation techniques available.

The better you know your audience, the easier it will be to explore specific techniques that facilitators can use within a wide variety of settings.

  1. Awareness Technique.
  2. Brainstorming.
  3. NGT Technique.
  4. Affinity Diagram.
  5. Fish Bowl.
  6. Multiple Perspectives Disk.
  7. The Hanger Technique.

8. Understand the role of people in the process

As you bring this course material to a natural end, you can examine aspects like group dynamics skills and personality types. Next, explore the critical areas of dealing with conflict. And, discuss the role of people in the process.

What you’ll get

  • 84 Powerpoint slides, to deliver the course.
  • 70-page facilitator manual, to help you deliver the course.
  • 67-page participant manual, to guide learning.
  • 8 train-the-trainer guides, to add extra value.
  • Practical exercises, to enhance all learning.
  • Further reading list, for your course participants.
  • Course evaluation form, tests, and action plan.
  • Easy to present, no experience required.

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$79.00Add to cart

Free train-the-trainer guides

With all Oak Innovation training course products, you’ll receive 8 free train-the-trainer guides that will add extra value to your training courses.

  • Training icebreakers.
  • How to select training materials.
  • Training games.
  • How to increase participation.
  • Learning how to improve your questioning skills.
  • How to improve your listening skills.
  • Learn how to deal with difficult people.
  • How to evaluate training courses.

What our customers say

The Oak materials have provided us with an enormously useful package that has expanded our capacity to address the needs of leaders and emerging leaders, especially in the field of education, where there is a dearth of training opportunities in the skills and techniques of leadership and management. I can report that I have used them in a re-developed format when coaching new and early-stage educational leaders as well as at a 2-day symposium for the same levels of leadership. The response from these people has been enthusiastic and grateful for the insights provided.

Mel Phillips, Director 
Professional Performance Australia

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Frequently asked questions

What is facilitation?

Facilitation is the process of making something easier or possible. And, an effective facilitator uses their skills and experience as a protector of this process.

How do I know if I will be an excellent facilitator?

Ask yourself these questions:

  • Are you able to listen without bias or judgment?
  • Do you respect the opinions of others even when they disagree with you?
  • Are you comfortable dealing with conflict?
  • Can you think on your feet?
  • Can you accept feedback on your performance from others?
  • Are you comfortable in front of a group?
  • Can you leave your plan behind?

What is the role of a facilitator?

The role of the facilitator is to protect the process and participants. A facilitator you must make:

  • No judgments
  • No contributions
  • No taking sides

What are the main facilitator styles?

The main facilitator styles are:

  • Directive
  • Exploratory
  • Delegating
  • Participative
  • Interpretive
  • Evaluative

What are the main tasks associated with the role of a facilitator?

The main tasks associated with the role of a facilitator include:

  • Setting agendas
  • Capturing data
  • Time management
  • Information seeking
  • Clarifying
  • Coordinating
  • Summarizing
  • Relieving tension

What are the key things that every facilitator needs to know?

The key things a facilitator should know are:

  • Neutrality is the priority
  • Preparation is important
  • The ability to read people is crucial
  • Select and use techniques that suit the situation
  • Manage the group dynamic
  • Recognize and respond to the needs of individuals
  • Communication skills are vital
  • Facilitator skills develop the more the facilitator facilitates
  • The most critical role of the facilitator is to protect the facilitation process

What are the main tips that every facilitator should know?

The main tips are:

  • Keep everything visible
  • Keep everything recorded
  • Clarify any changes as you go along
  • Face the group
  • Use the space you are in
  • Involve participants wherever you can
  • Don’t let people ramble on
  • Call people by their name
  • Remember that the group needs to speak to each other - not you
  • Know when to be quiet
  • Don’t allow the group to transfer ownership of the process to you
  • Read the group and respond accordingly
  • Check the ‘mood-meter.’
  • Break at the agreed times

What are the main facilitation techniques?

The main techniques are:

  • Awareness
  • Brainstorming
  • Nominal group technique
  • Affinity diagram
  • Fishbowl
  • Undiscussables
  • Multiple perspectives
  • Hanger Technique

What are the primary facilitator maintenance functions?

Facilitator maintenance functions include:

  • Harmonizing
  • Gatekeeping
  • Encouraging
  • Consensus seeking
  • Compromising
  • Standard keeping

What are the three stages involved in an effective facilitation process?

The three stages involved in an effective facilitation process are:

  • Stage 1: Define the purpose, outcomes, and products required from the process
  • Stage 2: Design and define the actual process
  • Stage 3: Implement the process and ensure the outcomes and products

If, after completion of stage 3, the outcomes and products meet the original definitions, then the process can finish. If outcomes and products do not meet the original definitions, then you must return to Stage 1.

Can I edit the content and add my company logo?

Yes. You can now add your logo. And, you can customize the course content freely using Microsoft Word and Powerpoint. You can also deliver the course materials where, when, and as often as needed.

Facilitation Skills Training Course Materials
Facilitation Skills Training Course Material