Facilitation Skills


We don’t deliver the training for you – but we know that every training professional and business manager deserves the most practical training material they can get!

So now you can relax and instantly download this training course on facilitation skills.

Possibly the most practical, flexible, and engaging facilitation skills course available; this 100% customizable training material is instantly available – and fit for any purpose. Featuring an instructor manual (to offer you insights), as well as a comprehensive slide deck and a participant manual capturing all course essentials – tools, techniques, exercises, further reading, action plan etc.

And that’s not all, you can add your logo and deliver the content as your own.

Your perfect solution to virtually any delivery opportunity: full-day corporate courses, one-to-one coaching sessions, team training workshops, ongoing professional development sessions, and so much more.

Why you will love this product:

  • Product: Instantly Available.
  • Customization: Fully Editable.
  • Branding: Rebrand As Your Own.
  • Audience: Suitable For All Employees.
  • Duration: Full Day.
  • Experience: No Experience Required.

Understanding The Crucial Role Of Facilitators Within Companies

Facilitation is the process of making something easier or more possible. And, an effective facilitator uses their skills and experience as a protector of this process.

Increased pressure on companies to innovate and generate results makes the need for facilitators even more fundamental to the operation of companies. In this facilitation skills training for new facilitators, we focus on the main obstacles to effective facilitation skills, the facilitation process, a range of facilitation techniques, a practical and effective facilitation process, and the benefits of effective facilitation skills.

You can now download this off-the-shelf and customizable training course on facilitation skills and use it to instruct your own learners to become effective faciltators.

Top Companies, Trust Oak Innovation

Course Description

All companies, even those with highly trained staff, require employees with excellent facilitators to succeed. By developing facilitators, they will be better positioned to bolster their company’s organizational objectives.

In this training course for facilitators,  learners will discover the latest best practices and an effective facilitation process. Through hands-on exercises and examples, new facilitators will also be introduced to various facilitation techniques and will learn about the benefits of effective facilitation skills. By improving their facilitation skills, they will also be more prepared to advance the objectives of the organization.

Designed to be accessible for all categories of employees, learners will be able to identify the main obstacles to effective facilitation skills and they will understand the facilitation process.

Through engaging training material, discussion, and exercises, learners will also be introduced to the benefits of effective facilitation skills and will better understand a range of facilitation techniques.

Learning Objectives

At the end of this training, participants will be able to:

  • Identify the main obstacles to effective facilitation skills.
  • Understand the facilitation process.
  • Understand a range of facilitation techniques.
  • Build an effective facilitation process.
  • Explain the benefits of effective facilitation skills.

Course Overview

These are the 7 key sections of this training course.

1. Introduction to facilitation skills
Facilitation skills in organizations represent a cornerstone of personal development skills. One of the key advantages of a facilitator is to understand how these skills can be employed across a wide variety of leadership and line staff activities. Within the context of this course, this section is practical, straightforward, and will connect with all learners. The content focuses on a definition of facilitation.

2. What is a facilitator?
What does it mean to truly be a facilitator? How does one gain the skills to be a facilitator? How can we reduce obstacles to great facilitation skills?

In this section of the course, participants will learn that the main tasks of a facilitator include:

  • Setting agendas.
  • Capturing data.
  • Time management.
  • Information seeking.
  • Clarifying.
  • Coordinating.
  • Summarizing.
  • Relieving tension.

Course participants will learn how to become more effective facilitators and that the main role of a facilitator is to protect the process.

3. Functions
The benefits of developing facilitators across the organization are central to this section of the course. The course will:

  • Focus on the primary function of facilitation.
  • Discuss the range of values that are needed by effective facilitators.

In this section of the training, the main facilitator styles are introduced:

  • Directive.
  • Exploratory.
  • Delegating.
  • Participative.
  • Interpretive.
  • Evaluative.

Keep in mind: there may be scope to add to the list provided, so encourage discussion to see if your audience can isolate further characteristics.

4. The facilitation process
This training is fully focused on developing the skills of facilitators. And, the content in this section explores the facilitation process and discusses areas like decision-making skills, outcomes, and products.

The three stages involved in an effective facilitation process discussed are:

  • Stage 1: Define the purpose, outcomes, and products required from the process
  • Stage 2: Design and define the actual process
  • Stage 3: Implement the process and ensure the outcomes and products

If, after completion of stage 3, the outcomes and products meet the original definitions, then the process can finish. If outcomes and products do not meet the original definitions, then you must return to Stage 1.

5. Designing a facilitation process
Designing a facilitation process introduces learners to several areas that every facilitator should be familiar with if they want to be effective. In particular, this section provides a real taste of this key skillset, and the training will:

  • Explore how to design a facilitation process.
  • Discuss how this design relates to learners.

6. Facilitation techniques
How can we use facilitation skills in such a way that we maximize the benefits to the organization? What techniques exist? And how can they be implemented? These are central questions in this section of the course. To answer them, the training will:

  • Examine tips, rules, and how to gain consensus.
  • Explore self-check questions and the concept of intervention.

The content digs deeper into specific facilitation techniques that facilitators can use within a wide variety of settings. For example:

  1. Awareness Technique.
  2. Brainstorming.
  3. NGT Technique.
  4. Affinity Diagram.
  5. Fish Bowl.
  6. Multiple Perspectives Disk.
  7. The Hanger Technique.

7. The role of people
The ability to work with people within facilitation situations is important in any organization and at all levels. Modern facilitators must master the art of working with people, listening and capturing their contributions, collating their knowledge, and inspiring an audience to actively participate within a facilitation process.  As this course comes to a natural end, aspects like group dynamics skills and personality types will also be explored. In addition, the critical areas of dealing with conflict and the role of people in the process will be discussed.

Who Needs Effective Facilitation Skills?

  • Senior management that wants facilitation skills to strengthen their relationships with staff.
  • Managers, supervisors, and team leaders need facilitation skills to lead, manage and motivate their teams.
  • Administrative, support staff and line staff need facilitation skills to maximize their engagement and participation within the organization.
  • HR professionals need facilitation skills to meet the needs of the departments that they support.
  • Project managers need facilitation skills to create more engagement and collaboration with their teams.
  • Organizational development professionals need facilitation skills to secure relationships and participation from all functions within the organization.
  • Consultants and independent contractors who are being asked to play a role in organizational initiatives.

What You Get

  • A 70 Page Instructor Guide
  • A 67 Page Participant Manual
  • 84 Customizable PowerPoint Slides
  • Training Games And Training Icebreakers
  • A Course Advertorial
  • Eight Pre-written Expert Training Guides
  • Customizable Exercises And Tests
  • Further Reading Lists

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Facilitation Skills Training Course Materials
Facilitation Skills