Conflict Management Skills Training Content

$80.00

Oak Innovation’s training course materials will help improve the conflict management skills of any team and ensure you deliver a successful training course on conflict management skills.

Instantly download:

  • 85 Customizable PowerPoint Slides.
  • 66 Page Training Manual.
  • 21 Page Instructor Manual.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 12 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • Reading List.
  • Course Advertorial.
  • Action Plan.
  • Free Lifetime Access.

Description


Are you still spending time developing your courses from scratch? Just download everything here and you’ll soon be delivering your own conflict management skills courses.

Want to know how?

Top Companies, Trust Oak Innovation

Course Description

Conflict is a process that begins when one party perceives that another party has negatively affected, or is about to affect adversely, something that the first party cares about.

And, conflict can occur between:

  1. An employer and an employee.
  2. A producer and their supplier.
  3. A retailer and customer.
  4. An investor and an entrepreneur.

This course is designed to be accessible for all categories of employees.

Use the training manual to share different perspectives on conflict. Explore various conflict-handling strategies and styles. And, how to identify conflict outcomes.

Sounds like a plan that will work?

Target Audience

This conflict management skills training course is designed to enhance the skill set of all categories of teams in the workplace.

This training manual will target the needs of:

  • Line staff and team members that wish to develop a greater sense of control, and improved self-esteem, motivation and purpose within the organization.
  • Line staff and team members seeking to develop greater conflict management skills.
  • Managers looking to further develop their leadership skills by understanding how to promote and support conflict management within their teams.
  • Human resources professionals charged with promoting conflict management skills in the workforce.

Learning Objectives

At the end of this training course, your learners will be able to:

  • Understand the relationship between conflict and the organization.
  • Identify sources and types of conflict.
  • Appreciate different perspectives on conflict.
  • Use various conflict handling strategies and styles.
  • Identify conflict outcomes.

Course Overview

There are 4 key sections in this training course.

1. Introduction to conflict management skills
Conflict management skills are more important now than ever.

Use the training manual to:

  • Share a definition of conflict to improve conflict management skills.
  • Discuss the types of conflict that can exist.
  • Provide insights on conflict resolution roles.

2. Conflict handling strategies
Having the ability to master conflict-handling strategies gives employees a distinct advantage in their roles.

Use the training manual to stress the importance of conflict management strategies.

Next, use the content provided to draw attention to various conflict management handling strategies.

For instance, the five conflict-handling styles covered are:

  1. Competing.
  2. Collaborating.
  3. Compromising.
  4. Avoiding.
  5. Accommodating.

3. Outcomes
In a professional environment, everyone can be faced with a need to concentrate on outcomes.

Use the training manual to explore the use of conflict outcomes to better manage conflict situations.

And, use the course to outline the four primary conflict outcomes:

  1. Exploration.
  2. Reflection.
  3. Creativity.
  4. Renewal.

The Benefits:

Pre-written training course material provides the essential pieces of your training courses.

And, Oak Innovation’s training course material will go even further, providing complete course content like slide decks, training manuals, training guides, training games, exercises, etc.

This is especially useful for those who are new to delivering their own training courses.

When you select and order this course material, you will receive a secure link to download your purchase.

Why You Need It:

  • Prioritize your time with instantly available content.
  • Automatically saves you time to focus on delivery.
  • Provides a single source of content for your training courses.
  • Removes the need to develop slide decks, manuals, guides, etc.
  • Eliminates the need to hunt for content on the internet.
  • Highlights training courses you may otherwise have not considered.
  • Offers a seamless jump from an identified need to course delivery.
  • Scales your delivery options with customizable content that can be rebranded.
  • Proven ROI from incredible prices.

What You Get:

  • 85 Customizable PowerPoint Slides.
  • 66 Page Training Manual.
  • 21 Page Instructor Manual.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 12 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • Reading List.
  • Course Advertorial.
  • Action Plan.
  • Free Lifetime Access.

Order Now

$80.00Add to cart

EXCELLENT
11 reviews on
Nicole Harris
Nicole Harris
2021-10-06
I had the opportunity to thoroughly review the training content and I am extremely pleased with the structure, training material and learning objectives. The quality of the content is Excellent!
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Darryl Treadwell
Darryl Treadwell
2021-09-29
Oak Innovation's product are extremely well designed and contain additional information, reading materials, and resources that add great value to their already valuable products. The staff is helpful, knowledgeable, professional, engaging, and very responsive. These courses will provide a solid foundation for your training needs.
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Christy Crump
Christy Crump
2021-07-20
I purchased the full offering of training programs from Oak Innovation a few years ago. I still refer back to the trainings after all these years. Their trainings are professional, organized, and full of pertinent information.
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Richard Whelan
Richard Whelan
2021-07-11
The training materials are comprehensive, professional, to the point and great value. Together with handbooks are a great resource which saves so much time as a training provider. I have been using Oak for nearly 20 years. Thanks to the team at Oak Innovation
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Jeffrey Buller
Jeffrey Buller
2021-06-16
As someone who’s been involved in training for more than twenty years, I’ve never known a resource that’s as consistently valuable as Oak. I’m always amazed at their willingness to provide purchasers of their complete range of presentations regular updates and new training packages at no additional cost. That makes my purchase become more valuable all the time. And their speed in responding to questions is phenomenal. One of the sessions I often provide is a Training the Trainers workshop. In it, the very first resource I encourage people to purchase is the library of resources from Oak. These packages have made my job infinitely easier, and I recommend them to anyone who’s looking for the highest quality in training materials. Jeffrey L. Buller, Senior Partner at ATLAS Leadership Training
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GK Lim
GK Lim
2016-07-20
“During the early days of HRD Gateway, a 40,000-member international NGO dedicated to excellence in HRD/HRM, I got to know Des Fitzgerald (Oak Innovation) and his courseware. I become one of his early customers. I had clients in Asia who wanted training in certain areas. Instead of searching through the net for material, I logged onto his site, found what I wanted, bought his programs, and customized them to suit my clients requirements. The process saved me much time. Later, I bought the Oak full set of courses. Over the years, I saw Oak grow from a small operation to what it is today. That takes dedication and focus. Because they allowed me to download updates and new versions of the courseware, I found I did not have to go to another provider for my raw material." GK Lim President, HRD Gateway International
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Stephen Fraundorfer
Stephen Fraundorfer
2016-07-17
WOW!!! An extremely thorough program. Covered the subject from beginning to end.
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Rey Carr
Rey Carr
2016-07-16
Oak continually attends to the needs of various businesses and either creates or adjusts training modules on a variety of topics to be self-contained, practical and easy to use. And they stand behind every product with personal service."
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Tom Heck
Tom Heck
2016-07-16
I've developed an alliance with Oak -- a company that has developed a wide assortment of training "modules" that you can download right now. When you download a module you own it forever and have permission to edit it, customize it (logos, etc.) and deliver the module as many times as you like. You receive a Word document, PDF, PowerPoint and comprehensive participant manual and your satisfaction is guaranteed or your money back. The modules are designed for trainers, coaches and consultants looking to increase the range of products and services they can offer their clients. Oak content is also ideal for managers and employees looking to extend their knowledge of organizational, management and employee titles. Tom Heck, President, International Association of Teamwork Facilitators
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John Paul
John Paul
2016-07-16
“It is excellent - covers all of the important aspects and explains the topics in a very easy to understand format. The entire training is nice looking, professionally prepared and very participant friendly. You do an outstanding job of creating training modules that are practical and easily adapted to most training sessions." John Paul, Partner Association Works
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