Conflict Management Skills

How Modern Companies Present Their Conflict Management Skills Training Courses

Now you can use this off-the-shelf and customizable training material to instruct your participants on conflict management skills.

Make Your Courses Possible In Minutes

Stop wasting time on creating training material on conflict management skills from scratch. Customize the content as easily as adding your own logo. Instantly download all the required slide decks, manuals, guides, exercises, and all other content in one place.

Present Your Courses With Ease

Benefit from this practical training material that you’ll instantly feel comfortable with. Conflict management skills training material with ready-to-present content brings you everything you need to deliver your own training courses.

Localize Your Course Without Losing Control

Add or even remove anything from the content provided with ease. Mix the content into different versions to allow you to present targeted courses to various different learners.

Share Content With Your Learners

Showing your learners the right content at the right time can be the key to increasing their performance. Built specifically for business managers and corporate training professionals, Oak Innovation provides everything you need to present, and apply content across your skills courses.

Present Your Courses In A Smart Way

Comfortably expand your delivery into new types of courses with this pre-written training material. Save time and effort with instantly downloadable content. And, gain control over all course development projects.

Finally, Training Material That Will Benefit Your Learners

From the training material, your learners will understand the relationship between conflict and an organization. They will also be able to identify various sources and types of conflict that can exist.

Your audience will also learn about different perspectives on conflict. The content will introduce them to various conflict handling strategies and styles. And, they will learn how to identify conflict outcomes.

This course is suitable for all categories of employees and the training material is used by companies all across the world.

What’s Included?

• A 21 Page Instructor Guide
• A 66 Page Participant Manual
• 85 Customizable PowerPoint Slides
• Training Games And Training Icebreakers
• A Course Advertorial
• Eight Pre-written Expert Training Guides
• Customizable Exercises And Tests
• Further Reading Lists

EXCELLENT

11 reviews on

Nicole Harris

2021-10-06

I had the opportunity to thoroughly review the training content and I am extremely pleased with the structure, training material and learning objectives. The quality of the content is Excellent!

Read more

Darryl Treadwell

2021-09-29

Oak Innovation's product are extremely well designed and contain additional information, reading materials, and resources that add great value to their already valuable products. The staff is helpful, knowledgeable, professional, engaging, and very responsive. These courses will provide a solid foundation for your training needs.

Read more

Christy Crump

2021-07-20

I purchased the full offering of training programs from Oak Innovation a few years ago. I still refer back to the trainings after all these years. Their trainings are professional, organized, and full of pertinent information.

Read more

Richard Whelan

2021-07-11

The training materials are comprehensive, professional, to the point and great value. Together with handbooks are a great resource which saves so much time as a training provider. I have been using Oak for nearly 20 years. Thanks to the team at Oak Innovation

Read more

Jeffrey Buller

2021-06-16

As someone who’s been involved in training for more than twenty years, I’ve never known a resource that’s as consistently valuable as Oak. I’m always amazed at their willingness to provide purchasers of their complete range of presentations regular updates and new training packages at no additional cost. That makes my purchase become more valuable all the time. And their speed in responding to questions is phenomenal. One of the sessions I often provide is a Training the Trainers workshop. In it, the very first resource I encourage people to purchase is the library of resources from Oak. These packages have made my job infinitely easier, and I recommend them to anyone who’s looking for the highest quality in training materials. Jeffrey L. Buller, Senior Partner at ATLAS Leadership Training

Read more

GK Lim

2016-07-20

“During the early days of HRD Gateway, a 40,000-member international NGO dedicated to excellence in HRD/HRM, I got to know Des Fitzgerald (Oak Innovation) and his courseware. I become one of his early customers. I had clients in Asia who wanted training in certain areas. Instead of searching through the net for material, I logged onto his site, found what I wanted, bought his programs, and customized them to suit my clients requirements. The process saved me much time. Later, I bought the Oak full set of courses. Over the years, I saw Oak grow from a small operation to what it is today. That takes dedication and focus. Because they allowed me to download updates and new versions of the courseware, I found I did not have to go to another provider for my raw material." GK Lim President, HRD Gateway International

Read more

Stephen Fraundorfer

2016-07-17

WOW!!! An extremely thorough program. Covered the subject from beginning to end.

Read more

Rey Carr

2016-07-16

Oak continually attends to the needs of various businesses and either creates or adjusts training modules on a variety of topics to be self-contained, practical and easy to use. And they stand behind every product with personal service."

Read more

Tom Heck

2016-07-16

I've developed an alliance with Oak -- a company that has developed a wide assortment of training "modules" that you can download right now. When you download a module you own it forever and have permission to edit it, customize it (logos, etc.) and deliver the module as many times as you like. You receive a Word document, PDF, PowerPoint and comprehensive participant manual and your satisfaction is guaranteed or your money back. The modules are designed for trainers, coaches and consultants looking to increase the range of products and services they can offer their clients. Oak content is also ideal for managers and employees looking to extend their knowledge of organizational, management and employee titles. Tom Heck, President, International Association of Teamwork Facilitators

Read more

John Paul

2016-07-16

“It is excellent - covers all of the important aspects and explains the topics in a very easy to understand format. The entire training is nice looking, professionally prepared and very participant friendly. You do an outstanding job of creating training modules that are practical and easily adapted to most training sessions." John Paul, Partner Association Works

Read more

Learning Objectives

At the end of this training course your learners will be able to:

• Understand the relationship between conflict and the organization.
• Identify sources and types of conflict.
• Appreciate different perspectives on conflict.
• Use various conflict handling strategies and styles.
• Identify conflict outcomes.

What’s Covered?

These are the 4 key sections of this training material.

1. Introduction to conflict management skills
The training material will enable you to:

• Share a definition of conflict to improve your audience’s conflict management skills.
• Discuss the types of conflict that can exist.
• Provide insights on conflict resolution roles.

2. Conflict handling strategies
In this section, your audience will learn about the importance of conflict management strategies.

3. Conflict-handling styles
You can use the training material provided to explore various conflict management handling strategies.

4. Outcomes
This section focuses on the use of conflict-outcomes to better manage conflict situations.

Order Now

€ 62Add to cart

Kay Fitzgerald

Hello, I am Kay Fitzgerald B.A., M.A., and I am the founder and Chief Executive Officer of Oak Innovation. With 25 + years of experience in the training and development industry, our team will help you access the customizable training course material that you need to present your own training courses.