Competency Skills

There is no doubt that we do require competency skills in everything that we do.

A competency is a collection of related skills, abilities, and knowledge that enable individuals to perform effectively in a job or task. Competencies also connect with performance on the job and are measurable against well-accepted standards.

Below is a list of key employee competencies that companies often seek to attract :

• Communication skills.
• Organizational skills.
• Business awareness.
• Teamwork.
• Decision-making skills.
• Leadership.
• Trustworthiness.
• Demonstrates responsibility.
• Results-driven.
• Problem-solving.

And, when deciding who will lead a company’s efforts, a company will often look for the following leadership competencies:

1. Effective communication skills.
2. Ability to supervise others.
3. Conflict resolution.
4. Emotional intelligence.
5. Ability to influence others.
6. Can manage performance.
7. Ability to build teams.
8. Excellent delegation skills.
9. Can manage and lead change.
10. Coaching and mentoring.
11. Problem-solving.
12. Can motivate others.

This course is designed for individuals looking for practical solutions in the area of competency development on By the end of the course, learners will grasp the need to promote greater efficiencies, more accountability, and initiatives that foster the development of knowledge, skills, and abilities that best meet the needs of the organization.

This off-the-shelf and customizable training can be used to deliver your own training courses on competency development skills.

Top Companies, Trust Oak Innovation

Course Description

The impact of change has been felt hard in the learning and development industry, where it has required innovative solutions to meet the competencies required by companies. And, let’s get straight to the point. The main benefits of competency development to an organization are:

• Clarification of job and work expectations.
• Hiring the best possible people.
• Maximizing productivity.
• Adapting to change.
• Aligning behavior with strategy.
• Utilization of talents.
• Job enrichment.
• Increase in responsibility.
• Increase in value to the company.
• Personal satisfaction.
• Clarity of roles.
• Improved teamwork.
• Recognition of value.
• Succession planning.
• Increased profitability.
• Increased earnings per share.
• Improved security and survival.
• Increased confidence.
• Retention of key staff.
• The capture of resident knowledge.

Designed to be accessible for all categories of employees, in this course learners will learn about the critical components of competency development.

Through hands-on exercises and examples, learners will also discover various learning styles and they will learn how they can remove obstacles to competency development.

Learning Objectives

At the end of this training, participants will be able to:

• Understand how competencies can be a business driver.
• Identify critical components of competency development.
• Understand various learning styles.
• Identify and remove obstacles to competency development.
• Develop a competency-based approach.

Course Overview

There are 4 key sections of this training course.

1. Competencies
In today’s ever-changing world, being able to think creatively and practically about competency development is an essential skill. It can sometimes be challenging to reflect competencies as the narrative can seem somewhat separate from everyday discussions. As a result, making sense of this intriguing area can be the first step to explore.

To this end, this section focuses on competencies. The content will:

• Explore a working definition of competencies.
• Discuss the components of competencies and how they are at the center of conversations on how knowledge, skills, and abilities develop.
• Outline expert advice and insights that highlight how leadership has become a crucial factor in the development of these skills.
• Explore the role of interdependencies, the benefits of competencies, and the business-critical area of succession planning.

2. Competency mapping
We all interact with competencies on a daily basis. Yet, on a personal level, we might not know exactly what competencies are prevalent in each situation.  In fact, no business will reach its potential without some matching of competencies to the goals of that organization.

This section is all about competency mapping and will:

• Discuss competency mapping.
• Explore key performance factors.

3. The stages of learning
The training focuses on how to change perceptions about competency development. And, the content pays special attention to the key factors involved in learning new competencies and explores key learning models (e.g., VAK).

4. Different types of learning
Insufficiently developed competencies lead to challenges to achieving organizational goals. This final section details the barriers to competency development skills.

Who Needs Effective Competency Development Skills?

• Senior management that wants to strengthen their relationships with staff.
• Managers, supervisors, and team leaders need competency development skills to lead, manage and motivate their teams.
• Administrative, support staff, and line staff that needs competency development skills to maximize their engagement and participation within the organization.
• HR professionals need competency development skills to meet the needs of the departments that they support.
• Project managers need competency development skills to create more engagement and collaboration with their teams.
• Organizational development professionals need competency development skills to secure relationships and participation from all functions within the organization.
• Consultants and independent contractors who are being asked to play a role in organizational initiatives.

What You Get

• A 92 Page Instructor Guide
• A 64 Page Participant Manual
• 77 Customizable PowerPoint Slides
• Training Games And Training Icebreakers
• A Course Advertorial
• Eight Pre-written Expert Training Guides
• Customizable Exercises And Tests
• Further Reading Lists

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11 reviews on

Nicole Harris

2021-10-06

I had the opportunity to thoroughly review the training content and I am extremely pleased with the structure, training material and learning objectives. The quality of the content is Excellent!

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Darryl Treadwell

2021-09-29

Oak Innovation's product are extremely well designed and contain additional information, reading materials, and resources that add great value to their already valuable products. The staff is helpful, knowledgeable, professional, engaging, and very responsive. These courses will provide a solid foundation for your training needs.

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Christy Crump

2021-07-20

I purchased the full offering of training programs from Oak Innovation a few years ago. I still refer back to the trainings after all these years. Their trainings are professional, organized, and full of pertinent information.

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Richard Whelan

2021-07-11

The training materials are comprehensive, professional, to the point and great value. Together with handbooks are a great resource which saves so much time as a training provider. I have been using Oak for nearly 20 years. Thanks to the team at Oak Innovation

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Jeffrey Buller

2021-06-16

As someone who’s been involved in training for more than twenty years, I’ve never known a resource that’s as consistently valuable as Oak. I’m always amazed at their willingness to provide purchasers of their complete range of presentations regular updates and new training packages at no additional cost. That makes my purchase become more valuable all the time. And their speed in responding to questions is phenomenal. One of the sessions I often provide is a Training the Trainers workshop. In it, the very first resource I encourage people to purchase is the library of resources from Oak. These packages have made my job infinitely easier, and I recommend them to anyone who’s looking for the highest quality in training materials. Jeffrey L. Buller, Senior Partner at ATLAS Leadership Training

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GK Lim

2016-07-20

“During the early days of HRD Gateway, a 40,000-member international NGO dedicated to excellence in HRD/HRM, I got to know Des Fitzgerald (Oak Innovation) and his courseware. I become one of his early customers. I had clients in Asia who wanted training in certain areas. Instead of searching through the net for material, I logged onto his site, found what I wanted, bought his programs, and customized them to suit my clients requirements. The process saved me much time. Later, I bought the Oak full set of courses. Over the years, I saw Oak grow from a small operation to what it is today. That takes dedication and focus. Because they allowed me to download updates and new versions of the courseware, I found I did not have to go to another provider for my raw material." GK Lim President, HRD Gateway International

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Stephen Fraundorfer

2016-07-17

WOW!!! An extremely thorough program. Covered the subject from beginning to end.

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Rey Carr

2016-07-16

Oak continually attends to the needs of various businesses and either creates or adjusts training modules on a variety of topics to be self-contained, practical and easy to use. And they stand behind every product with personal service."

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Tom Heck

2016-07-16

I've developed an alliance with Oak -- a company that has developed a wide assortment of training "modules" that you can download right now. When you download a module you own it forever and have permission to edit it, customize it (logos, etc.) and deliver the module as many times as you like. You receive a Word document, PDF, PowerPoint and comprehensive participant manual and your satisfaction is guaranteed or your money back. The modules are designed for trainers, coaches and consultants looking to increase the range of products and services they can offer their clients. Oak content is also ideal for managers and employees looking to extend their knowledge of organizational, management and employee titles. Tom Heck, President, International Association of Teamwork Facilitators

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John Paul

2016-07-16

“It is excellent - covers all of the important aspects and explains the topics in a very easy to understand format. The entire training is nice looking, professionally prepared and very participant friendly. You do an outstanding job of creating training modules that are practical and easily adapted to most training sessions." John Paul, Partner Association Works

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Kay Fitzgerald

I am Kay Fitzgerald, the founder of Oak Innovation. With 25 + years of experience in the training and development industry, our team is here to help you access the training you want to deliver.