Who Should Attend?
Anyone who works within quality-focused settings will benefit from this course material on quality management skills.
The course materials will also meet the needs of participants new to quality management skills.
Whether you intend to deliver training courses to your teams or launch new courses, downloading training course materials online is a great way to start delivering quality management skills training.
Not only do you get training course materials that you’ll need, but you’ll also be able to brand the course materials as your own.
You can now use these ready-made training course materials to help leaders and teams understand quality and the role of quality control.
You can also use these training course materials to instruct teams on quality management tools and techniques and on implementing a quality management system.
The quality management training course material explores how to develop quality management skills.
Participants will understand their roles and responsibilities in driving quality, as well as the challenges they face when working within quality management initiatives.
Overview: These comprehensive quality management training course materials provide everything needed to implement an effective quality management system. It includes slides, manuals, tools, and templates to establish processes, train employees, monitor performance, and drive continuous improvement.
Benefits: These quality management training materials will help businesses enhance quality standards, reduce errors/defects, and improve customer satisfaction. These materials support building a culture of quality and meeting quality objectives.
Customization: These quality management training materials can be tailored with company branding and messaging. Content is practical and easy to deliver.
Suitability: Ideal for any size business seeking to implement or improve a quality management system. Relevant for leaders, managers, HR, and staff at all levels.
These quality management training materials provide all the tools and resources needed to effectively establish, manage, and continuously improve quality processes and culture.
Quality Management Skills Training – Sample Materials.
We use generic backgrounds so you can rebrand the training course materials as your own.
Topics Covered.
1. The organization and quality management skills
- What is quality?
- Definitions and the various myths about quality.
- The value of quality initiatives.
- The link between quality and common sense.
- Competition and quality.
- Various QMS processes.
2. Focus on where quality begins
- Defining design quality.
- The link between design and knowledge.
- The rationale for, and components of, quality design.
- A quality policy and various basic quality questions.
3. The relationship between people and quality
- Ownership of a quality management system (QMS).
- Documents, specifications, Standard Operating Procedures (SOPs), and records.
- How a quality management system will support business processes.
4. A definition of quality assurance
- How to engage in successful quality management projects and focus on control.
- Project management tools.
- Problem-solving techniques.
- The aims of a QMS and QMS checklists.
What’s In The Download?
Instant access to everything you need.
- Workbook.
- Slides.
- 17 Free Training Games.
- 17 Free Training Icebreakers.
- 15 Practical Training Guides.
- 2 Course Tests.
- Activities/Exercises.
- A Reading List.
- A Course Advertorial.
- An Action Plan.
Objectives.
Your participants will:
- Understand the importance of quality management.
- Examine the components of a quality management system.
- Explore why quality management systems fail.
- Understand ways employees can affect quality.
- Understand the role of the quality management system.
