Interviewing Skills




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Are you looking to download training course materials to deliver your own course in interviewing skills? If so, we have an instant solution for you.

What’s included

You will instantly receive a 43-page customisable participant manual, 84 Powerpoint slides and 14 expert training guides.

Course overview

The following topics are covered within the slides, manuals and support materials provided for this course in interviewing skills.

Interviewing skills – The course starts by exploring what exactly is an interview. And, discusses what are the main types of interviews that occur within companies. Use the content to explore the different type of skills that are needed (e.g., Questioning & Listening Skills). Then, explore active and reflective listening skills. And, various types of questioning skills.

The recruitment interview – This section explores the effectiveness of the recruitment interview.

The grievance – discipline interview – Use the content to explore the grievance and discipline interview.

Handling poor performance – The final section focuses on how interviews are used to handle poor performance.

“During interviews, take notes on a separate piece of paper, not on a resume, not on an application. Those should be pristine documents.” - Michael Cohen Click To Tweet

Course objectives

Upon completion of this course in interviewing skills, your participants will be able to:

– Understand the importance of the interview.

– Identify the main types of interviews.

– Introduce an effective interview process.

– Understand different types of questioning and listening skills.

– Identify and be able to avoid biases in interviewing.

– Use four main types of interviews (e.g., Recruitment, Performance Appraisal, Counseling and Grievance/Discipline).

Customers stories

“The modules are certainly still proving useful. Every day I think of another use for them, they have come at just the right time, really excellent value for money – the complexity and depth in the materials mean we can mix and max powerpoint presentations to suit our audiences levels and requirements.”

Anita Wild
Action Development Group

“I have over 30 years of Training and Development experience. I just finished previewing Oaks newest course entitled Problem Solving. Having done the research, designed and developed many training programs myself from the ground up, I can tell you that this program is ready to go! It is as complete and comprehensive as I have ever seen. It allows for customization and tailoring and is flexible enough to fit any business situation. I have used Oak products in the past and can assure you that you will not find a better product on the market that matches the comprehensive nature, quality and price of this offering, they have thought of everything! Trust me, save yourself a lot of time, money and energy. you don’t have to re-invent the wheel.”

Dave Benak, Owner

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