Build conflict resolution effectiveness with our versatile workbook on conflict resolution skills.
Tailored for companies providing training to their employees, individuals looking to develop their own conflict management skills, coaches and mentors providing one-to-one supports, educators teaching managing conflict skills courses, and learning professionals providing courses.
When learners have completed this workbook they will be able to:
- Understand the relationship between conflict and the organization.
- Identify sources and types of organizational conflict.
- Appreciate different perspectives on conflict within the organization.
- Employ various conflict handling strategies and styles.
- Identify conflict outcomes to the organization.
