Quality Management Course

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This quality management course will teach your delegates everything they need to know about the importance of quality management, and the role of quality management systems.

Dealing with core areas the course discusses the components of a quality management system, and why quality management systems can sometimes fail.

This is a comprehensive quality management course that will reinforce essential skills and understanding. It is designed to provide delegates with the knowledge, skills and abilities they need to contribute to a quality management system.

To present this quality management course, you will get the following:

  • 67 Customizable PowerPoint Slides.
  • A 43 Page Training Manual.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 12 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • A Practical Reading List.
  • A Course Advertorial.
  • An Action Plan.

Description

How To Present A Quality Management Course

This Quality Management Course is an easy and fun course used in various training workshops, meetings, and activities. It is suited for groups of 12-15 people but can be applied to larger groups by forming smaller groups. It only needs about a day to present the content.

It is easy to present this course. Download the content you’ll need (slide deck, manual and guides). And then follow the course outline.

The content can be rebranded and customized by adding a logo.

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Course Description

This quality management course begins by highlighting the importance of quality management, and the role of quality management systems. It then details the components of a quality management system, and why quality management systems can sometimes fail.

Who Should Attend

This course targets the needs of line staff, team members, managers, and human resource professionals.

What Your Delegates Will Learn

At the end of this quality management course, your delegates will be able to:

  • Understand the importance of quality management.
  • Identify the components of a quality management system.
  • Describe why quality management systems fail.
  • Understand ways employees can affect quality.
  • Detail the role of the quality management system.

Course Outline

These are the four key sections of this quality management course.

1. The organization and quality management skills

  • What quality is.
  • The definitions of quality and the various myths about quality.
  • The value of quality initiatives.
  • Relationship between quality and common sense.
  • Link between competition and quality.
  • Various QMS processes.

2. Focus on where quality begins

  • Define design quality.
  • Illustrate the link between design and knowledge.
  • Discuss the rationale for, and components of, quality design.
  • Highlight an example of a quality policy and various basic quality questions.

3. The relationship between people and quality

  • Highlight the concept of ownership of a quality management system (QMS).
  • Examine documents, specifications, Standard Operating Procedures (SOPs), and records.
  • Describe 1uality management systems.
  • Explore how a quality management system will support business processes.

4. Focus on a definition of quality assurance

  • Assess how to engage in successful quality management projects and focus on control.
  • Discuss tools.
  • Explore problem-solving techniques.
  • Identify the aims of a QMS.
  • Outline QMS checklists.

Quality Management Course Overview

  • 67 Customizable PowerPoint Slides.
  • A 43-Page Training Manual.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 12 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • A Reading List.
  • A Course Advertorial.
  • An Action Plan.

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Why We Created A Quality Management Course

Quality management skills are a collection of essential skills needed in the workplace.

And there are important reasons why quality management skills are essential in the workplace.

To illustrate:

  • A recent Training Industry Report identified that organizations spend US$359 billion globally on learning and development.
  • Yet, a Gartner Report reveals that 70% of employees still feel they do not have sufficient mastery of their skills to perform their jobs.
  • And a 24×7 Learning Report found that only 12% of those surveyed applied the skills acquired in their workplace.

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