Description
Harness the power of quality management with our quality management course.
This quality management course instructs participants on everything they need to know about the importance of quality management. And the role of quality management systems. A need we frequently hear from clients with auditor skills training needs.
Our quality management course highlights the importance of quality management and prepares participants for the role of quality management systems. The course details the components of a quality management system, and why quality management systems can sometimes fail.
All content provided can be rebranded and customized.
Who Is This Product For?
This product is designed for leaders, managers, coaches, mentors, counsellors, instructors, individuals, and leading organizations that want to help the people and teams they support to be more productive.
That support can be through direct instruction, coaching, mentoring, counselling, or within traditional management arrangements.
This product also suits professionals who want to save time and improve their professional development.
The World’s Best Brands Trust Oak Innovation
Who Should Attend
This quality management course can be used in various training workshops, meetings, and activities. It is suited for groups of 12-15 people. Our quality management course prepares leaders, managers, and human resource professionals, and line staff to participate in quality management initiatives.
Course Objectives
By the end of this training course, participants will be able to:
- Understand the importance of quality management.
- Identify the components of a quality management system.
- Describe why quality management systems fail.
- Understand ways employees can affect quality.
- Detail the role of the quality management system.
Topics Covered In This Quality Management Course
1. The organization and quality management skills
- What quality is.
- The definitions of quality and the various myths about quality.
- The value of quality initiatives.
- Relationship between quality and common sense.
- Link between competition and quality.
- Various QMS processes.
2. Focus on where quality begins
- Define design quality.
- Illustrate the link between design and knowledge.
- Discuss the rationale for, and components of, quality design.
- Highlight an example of a quality policy and various basic quality questions.
3. The relationship between people and quality
- Highlight the concept of ownership of a quality management system (QMS).
- Examine documents, specifications, Standard Operating Procedures (SOPs), and records.
- Describe 1uality management systems.
- Explore how a quality management system will support business processes.
4. Focus on a definition of quality assurance
- Assess how to engage in successful quality management projects and focus on control.
- Discuss tools.
- Explore problem-solving techniques.
- Identify the aims of a QMS.
- Outline QMS checklists.
Quality Management Course Overview
You will instantly receive a zipped file that contains the following:
- 67 Customizable PowerPoint Slides.
- A 43-Page Training Manual.
- 17 Free Training Games.
- 17 Free Training Icebreakers.
- 12 Practical Training Guides.
- 2 Course Tests.
- Activities/Exercises.
- A Reading List.
- A Course Advertorial.
- An Action Plan.
Order Now
€ 9Add to cart
Frequently Asked Questions
Why use training course materials created by Oak Innovation?
- You save time and effort by downloading our instantly available training course materials, especially if you don’t have much spare time.
- You can brand all the training course materials as your own, opening up new delivery opportunities and revenue streams.
- You can customize the content without restrictions to meet the needs of your audience.
- You don’t need prior experience; you’ll instantly receive everything you need to deliver each course (e.g., slides, manuals, and guides).
Why is a quality management course essential in the workplace?
Effective quality management skills, whether in a small team or a large group, will ensure learners are successful within their roles. People with strong quality management skills will always make the best use of resources in less time and with more impact than individuals lacking these skills. Effective quality management skills make managers and line staff more efficient in their roles as they can master quality standards and make more effective contributions. And, this is also the best way forward for companies with performance benchmarking training needs.
What are the benefits of attending a quality management course?
This quality management course is practical with simple exercises. Learners will explore best practice quality management practices and techniques, developing awareness of required skills and understanding how these approaches can be used in their roles.
Who should attend?
This course is designed for anyone who wants to improve their quality management skills. All leaders, managers, team leaders, line staff, trainers, coaches, and motivational speakers should attend this program to become experienced.
When will I get my training course materials?
You will receive your training course materials instantly after placing your order.
What’s included?
You will get the following resources:
Learner Workbook
This can be provided for participants to follow the progress of the course. Participants can complete exercises, tests, and an action plan in this workbook and review further suggested readings.
PowerPoint Slide DeckÂ
You will get all the slides necessary to present the course.
Activities/ExercisesÂ
The trainer and learner workbooks include all the activities/exercises developed to generate learning.
Pre-course PreparationÂ
You will get a pre-course test and a course advertorial specific to the course.
Post-course Resources
You will get a post-course test, a learner action plan template, and a reading list specific to the course.
What trainer guides will I get?
You will get expert trainer guides to help you present this course.
- How to best use training games within your courses (includes 17 sample training games).
- How to make the best use of icebreakers in your courses (includes 17 sample icebreakers).
- A guide to increasing participation levels.
- How to teach trainees about personal values in your training courses.
- How to ensure that you will always create effective presentations.
- A guide on how to deal with difficult people.
- How to teach trainees about common emotional reactions to change.
- How to get the best participation levels within all your training courses.
- Your ten-step approach to creating a strong trainer trust score.
- How to teach your trainees to set goals within your training courses.
- How to select the right materials for your training courses.
- Your seven-steps to always creating the type of presentations that people remember.
- How to improve your questioning skills for your training courses.
- How to improve your listening skills within your training courses.
- A guide on evaluating training.
How long is this quality management skills training course?
1 day (8 hours of content)
Can I add my logo?
Of course! You can brand this course as your own.
Can I customize this quality management skills training course?
Of course! You can edit the content to meet the unique needs of your learners.
Why should I use Oak Innovation training materials to present a quality management skills training course?
Oak Innovation uses a unique approach to create this course – mixing the practical need to develop skills with the learning of experienced trainers. We offer you the training course materials to support delivering this course in a practical, informative and engaging way, no matter the delivery situation!
Why should you present a quality management course
We created this course to target why quality management skills are essential in the workplace.
To illustrate:
- A recent Training Industry Report identified that organizations spend US$359 billion globally on learning and development.
- Yet, a Gartner Report reveals that 70% of employees still feel they do not have sufficient mastery of their skills to perform their jobs.
- And a 24×7 Learning Report found that only 12% of those surveyed applied the skills acquired in their workplace.
Can I use these training course materials to improve my personal development?
Of course. These training course materials are relevant for all professionals. You can quickly work through the training course materials on your own. The advantage of our training content is that it is always self-explanatory.
I don’t have much experience with delivering courses. Will I be able to use these training course materials?
These training course materials are relevant for anyone, even without prior knowledge. They include an easy-to-follow trainer deck, a practical learner workbook, and trainer guides so you have all the tools and knowledge you need to help others be more productive.
How easy is it to deliver this course? Are the course materials practical?
We’ve ensured that all the training course materials are practical and easy to deliver.
Do I need training experience to present this course?
Absolutely not. The course is a perfect foundation for helping others to increase their productivity. This training course material is packed with practical and actionable ideas.
Will I receive a hard copy of these training course materials?
This is an online resource only. Upon completion of your purchase, you will receive a download link where you can access all training course materials to print and use as required. We do not offer a hard copy of these materials.
I still have some questions. Can I get in touch?
Absolutely! Send our support team an email at oaksales @oakinnovation.com, and they will gladly help you with your questions.
For over 25 years, Catherine has been a leading content creator. She has a Master’s and a Bachelor’s degree. Founder @oakinnovationtraining. I have a true passion for online education and have spent the last 27 years creating multiple best-selling courses and teaching thousands of delegates.
