Anyone that will be involved in negotiations as part of their role will benefit from these negotiation skills training course materials.
These materials will help your participants learn how to effectively participate within negotiations. And, the content will help improve the skills of participants at all levels – managers, team leaders, supervisors and front line staff.
Your participants will learn about the relationship between conflict and negotiation skills. They will also learn about the roles and responsibilities required. Plus, the key principles, approaches and practices needed.
Use the content to teach your audience about an effective negotiation process. The stages presented in this negotiation process include preparation, opening position, bargaining, movement and closing.
These training course materials contain everything that you’ll need to deliver this course. And, they have been designed to build these skills across teams. The content can also be used within all types of leadership development programs.
The following topics are covered within the slides, manuals and support materials provided.
What are negotiation skills – The course starts with a discussion on negotiation skills. Use the content to explore the relationship between conflict and negotiation. The materials also examine the different levels and types of negotiations that can exist
Team roles & responsibilities – This section explores the different roles and responsibilities that can exist within a negotiation team. These include:
– Lead negotiator
– Team control
– Personal control
The negotiation process – The final section of the course in negotiation skills concentrates on a simple negotiation process. The stages include:
– Early steps
– Key commitments
– Opening position
– Getting agreement
On completion of this training course in negotiation skills, your participants will be able to:
– Understand the relationship between conflict and negotiation skills.
– Identify the key roles and responsibilities.
– Introduce an effective negotiation process (e.g., Preparation, Opening Position, Bargaining, Movement and Closing)
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