Negotiation Skills



– Customizable 31-page participant manual
– 50 ready-to-deliver powerpoint slides
– Icebreakers, training games & exercises
– Further reading
– Course evaluation and action plan
– Expert training guides
– Permission to add your own logos
– Use where, when and as often as required
– Instantly available


New opportunities from negotiation skills training courses: How insightful training course materials help you offer better training courses

Today’s course participants expect negotiation skills courses to be tailored to their needs. So once you who the course is targeting, the next step is to connect with them using the right course materials. And, this is where we can help.

To save business managers and professional trainers time and effort, we have created these training materials. And, they can be used to deliver your own negotiation skills courses.

Use the course materials to instruct participants on how to effectively participate within negotiations. And, improve the skills of participants at all levels (e.g., managers, team leaders, supervisors and front-line staff).

What you need to know about delivering your own negotiation skills training courses

Use the content to share an effective negotiation process. Staged in this process include preparation, opening position, bargaining, movement and closing.

Next, discuss the relationship between conflict and negotiation skills. Then, outline the roles and responsibilities required. And, the key principles, approaches and practices needed.

This training course material contains everything that you’ll need to deliver this course. And, the content has been designed to build these negotiation skills across teams. The content can also be used within all types of leadership development initiatives.

Course overview

The following topics are covered within the slides, manuals and support materials provided.

What are negotiation skills – Start by discussing different types of negotiation skills. Next, explore the relationship between conflict and negotiation. And, examine the different levels and types of negotiations that can exist

Team roles & responsibilities – Then, examine the roles and responsibilities that can exist within a negotiation team. These include:

– Lead negotiator
– Analyst
– Recorder
– Team control
– Personal control
– Signalling

The negotiation process – End the course by exploring a simple negotiation process. The stages include:

– Early steps
– Key commitments
– Opening position
– Bargaining
– Movement
– Closing
– Getting agreement

Course objectives

On completion of this training course your participants will be able to:

– Understand the relationship between conflict and negotiation skills

– Identify the key roles and responsibilities

– Introduce an effective negotiation process (e.g., Preparation, Opening Position, Bargaining, Movement and Closing)

Customer stories

“I could not be more pleased with the products I purchased and the service that accompanied it. I must admit when I saw the price-tag I wondered about the depth of the content … and I must tell you I was 1,000% impressed. We’ve purchased 2 modules thus far and plan to buy others soon. The customer service was outstanding and modules were delivered straight away) I’ve been in the training business a long time … and I can honestly say … this is some of the best material I’ve seen and the price is absolutely outstanding.

Thank you for providing such a valuable service to those of us working front-line training and development!”

Loretta Thirtyacre
Manager, Corporate Training and Development,
COUNTRY Insurance and Financial Services, Illinois, US

“I have over 30 years of Training and Development experience. I just finished previewing Oaks newest course entitled Problem Solving. Having done the research, designed and developed many training programs myself from the ground up, I can tell you that this program is ready to go! It is as complete and comprehensive as I have ever seen. It allows for customization and tailoring and is flexible enough to fit any business situation. I have used Oak products in the past and can assure you that you will not find a better product on the market that matches the comprehensive nature, quality and price of this offering, they have thought of everything! Trust me, save yourself a lot of time, money and energy. you don’t have to re-invent the wheel.”

Dave Benak, Owner

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Limited Time Offer – 52 soft skills training courses for just $520

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