Materials To Deliver A Course In Negotiation Skills




Oak Innovation makes it easy for you to download and use training materials to deliver your own course in negotiation skills.

These training course materials will help develop the negotiation skills of any course participant and ensure that you deliver a successful negotiation skills training course.

This course is designed to be delivered to managers, team leaders, supervisors and front line staff.

How it works

Your participants will learn about the relationship between conflict and negotiation skills. They will also learn about the roles and responsibilities required. Plus, the key principles, approaches and practices needed.

Use the content to teach your audience about an effective negotiation process. Stages included in this negotiation process include preparation, opening position, bargaining, movement and closing.

Learning objectives

On completion of this training course in negotiation skills, your participants will be able to:

– Understand the relationship between conflict and negotiation skills.

– Identify the key roles and responsibilities.

– Introduce an effective negotiation process (e.g., Preparation, Opening Position, Bargaining, Movement and Closing)

Course overview

The following topics are covered within the slides, manuals and support materials provided.

What are negotiation skills – The course starts with a discussion on negotiation skills. Use the content to explore the relationship between conflict and negotiation. The materials also examine the different levels and types of negotiations that can exist

Team roles & responsibilities – This section explores the different roles and responsibilities that can exist within a negotiation team. These include:

– Lead negotiator
– Analyst
– Recorder
– Team control
– Personal control
– Signalling

The negotiation process – The final section of the course in negotiation skills concentrates on a simple negotiation process. The stages include:

– Early Steps
– Key Commitments
– Opening Position
– Bargaining
– Movement
– Closing
– Getting Agreement

What’s included

You will receive a 31-page customizable participant manual. This has been created in Microsoft Word for easy customization. And, also contains all exercises, tests and further reading required.

The support materials also include 50 Powerpoint slides for easy delivery.

Also, included are 14 Expert Training Guides. And, these have been created to assist you in the delivery of this course.


“I could not be more pleased with the products I purchased and the service that accompanied it. I must admit when I saw the price tag I wondered about the depth of the content … and I must tell you I was 1,000% impressed. We’ve purchased 2 modules thus far and plan to buy others soon. The customer service was outstanding and modules were delivered straight away) I’ve been in the training business a long time … and I can honestly say … this is some of the best material I’ve seen and the price is absolutely outstanding.

Thank you for providing such a valuable service to those of us working front-line training and development!”

Loretta Thirtyacre
Manager, Corporate Training and Development,
COUNTRY Insurance and Financial Services, Illinois, US

“I have over 30 years of Training and Development experience. I just finished previewing Oaks newest course entitled Problem Solving. Having done the research, designed and developed many training programs myself from the ground up, I can tell you that this program is ready to go! It is as complete and comprehensive as I have ever seen. It allows for customization and tailoring and is flexible enough to fit any business situation. I have used Oak products in the past and can assure you that you will not find a better product on the market that matches the comprehensive nature, quality and price of this offering, they have thought of everything! Trust me, save yourself a lot of time, money and energy. you don’t have to re-invent the wheel.”

Dave Benak, Owner

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