Developing a training course on problem solving skills isn’t always as simple as you many think.
It’s always helpful to use ready-made training course materials to keep your courses meeting training needs – especially if you’re already busy and don’t have a lot of time on your hands.
That’s where our training course materials come in.
We’ll provide you with everything you’ll need.
You can use our problem solving course material to provide your participants with a strong introduction on problem solving concepts.
You can also use these training course materials to instruct teams to solve problems using an effective seven-step problem solving process.
This problem solving course material begins by defining problem solving, highlighting different types of problems, and introduces techniques for solving problems.
The training course material also details two effective planning techniques and a seven-step problem solving model.
Next, you can use these problem solving course materials to discuss why problem solving can sometimes fail and what problem solving techniques are best to use.
Through interactive games, exercises, and discussions, participants will:
- Master 10 problem solving techniques like SWOT analysis and the 5 Whys.
- Apply problem solving techniques like PDCA and force-field analysis.
- Follow a 7-step framework to systematically address problems.
- Avoid common pitfalls that derail problem solving techniques.
Objectives.
Your participants will:
- Explore a definition of problem solving.
- Examine different types of problems.
- Discuss ten problem solving techniques.
- Explore two effective planning techniques.
- Understand a seven-step problem solving model.
- Understand why problem solving techniques can sometimes fail.
- Examine what problem solving methods are best.
Problem-Solving – Sample Materials.
We use generic backgrounds so that you can rebrand the training course materials as your own.
Topics Covered.
1. Problem solving techniques.
- How to define problem solving.
- Why we need to solve problems.
- How to shorten the gap between what performance is happening and what performance is desired.
- How to use reflection techniques when solving problems.
2. Ten problem solving techniques.
- Brainstorming.
- TPN Analysis.
- Matrix Analysis.
- Paired Comparisons.
- Team Purpose Analysis.
- A Cause And Effect Diagram.
- SWOT Analysis.
- We examine the 5 Ws.
- The 5 Whys technique.
- The Six Thinking Hats.
3. Planning and implementing projects.
- The fundamentals of planning.
- The PDCA Cycle.
4. Force Field Analysis.
- A force-field analysis.
- How to plan and implement a change program.
- Overcoming resistance to change.
- Driving and restraining forces.
5. An effective seven-step problem solving process.
- How to identify the problem.
- How to explore the problem.
- Setting goals.
- Alternative solutions.
- How to select the best solution.
- Practical approaches to implementing a solution.
- How to evaluate problems.
6. Why problem solving can fail?
- Poor problem solving techniques.
- A lack of focus.
- The impact of a lack of resources.
- Non-implementable solutions.
What’s In The Download.
Instant access to everything you need.
- Workbook.
- Slides.
- Instructor Manual.
- 17 Free Training Games.
- 17 Free Training Icebreakers.
- 15 Practical Training Guides.
- 2 Course Tests.
- Activities/Exercises.
- A Reading List.
- A Course Advertorial.
- An Action Plan.
