Do you want to deliver your own benchmarking course but are not sure where to start? Or maybe you’ve just not sure what training content to include. Don’t worry, we can help.
Use these training materials to instruct your participants to effectively participate within benchmarking initiatives. And, help improve the skills of participants at all levels within the workplace e.g., managers, team leaders, supervisors and front line staff.
At the end of the benchmarking course, participants will develop a better understanding of benchmarking. And, they will also learn how to manage and participate within a successful benchmarking project.
These materials in benchmarking course contain everything that you’ll need to deliver this course. And, the content can also be used within all types of leadership development programs.
In simple terms, benchmarking is one of those terms that business managers and experts keep talking about. And, it’s a process that most people are not so clear about.
At a basic level, benchmarking refers to how most companies achieve improvements. Basically, it is an in-depth critical examination within a company. And, it involves exploring products or processes when compared with those of another company or across parts of a company.
The following topics are covered within the slides, manuals and support materials provided with this benchmarking course.
What is benchmarking – The course begins by looking at best practices, standards, and outcomes. Use the content to instruct your audience on how to introduce a successful benchmarking project.
Benchmarking projects – Explore the reasons why benchmarking projects are needed. And, how to scope this activity. Establish the source of the benchmarking project statement. Use these materials to define the actual benchmarking project. And, how to focus on understanding the process and measures.
The project team – Outline how to build the project team and the roles required.
The benchmarking process – In this section, teach your audience on how to select the most appropriate benchmarking approach to be used. This will help to set the objectives of the project. And, will show how to prepare and plan activities. Next, explore the project plan using both desk-based benchmarking and site visits. This section ends by teaching participants how to review project findings. And, your audience will also learn about implementing any improvements and evaluating the project.
Why some benchmarking projects fail – Prepare your audience by providing some of the reasons why some projects may not succeed.
Upon completion of this benchmarking course, your participants will be able to:
– Understand the importance of benchmarking.
– Identify the components of a benchmarking system.
– Describe why benchmarking projects to fail.
– Understand how employees influence benchmarking projects.
– Develop a benchmarking project.
– Identify the role of benchmarking.
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PETRONAS Marketing Sudan Ltd.
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