Benchmarking – Training Course Materials



How you can leverage our training materials to deliver your own training courses on benchmarking

How people think about benchmarking has fundamentally changed. We’ve seen a considerable change happen as people and organizations see the need to continually improve and innovate.

But in reality, it’s not enough — organizations also need to know how to identify best practices. And, in truth, isolating best practices can be difficult.

Do you want to deliver your own benchmarking course but are not sure where to start? Or maybe you’ve just not sure what training materials to include. Don’t worry, we can help.

Use these training materials to instruct your participants to effectively participate within benchmarking initiatives.

What training professionals and business managers should know about delivering these course materials

In simple terms, benchmarking is one of those areas that business managers and experts keep talking about. Yet,  most employees are not clear on how to perform a benchmarking study.

At a basic level, it refers to how most companies achieve improvements. As such, benchmarking is an in-depth critical examination within a company. And, it involves exploring products or processes when compared with those of another company or across parts of a company.

At the end of this benchmarking course, participants will have developed a better understanding of benchmarking. And, they will also learn how to manage and participate within a successful projects.

These materials contain everything that you’ll need to deliver this course. And, the content can also be used within all types of leadership development programs.

Course overview

The following topics are covered within the slides, manuals and support materials provided with this course.

What is benchmarking – Start the course by looking at best practices, standards, and outcomes. Next, use the content to instruct your audience on how to introduce a successful project.

Benchmarking projects – Then, explore the reasons why benchmarking projects are needed. And, how to scope this activity. Establish the source of a project statement. Next, use these materials to define an actual project. And, share how to focus on understanding processes and measures.

The project team – Outline how to build the project team and the roles required.

The benchmarking process – In this section, explore how to select the most appropriate approach to be used. This in turn will help to set the objectives of the project. And, will show how participants to prepare and plan activities. Next, explore the project plan using both desk-based benchmarking and site visits. This section ends by teaching participants how to review project findings. And, your audience will also learn about implementing any improvements and evaluating the project.

Why some projects fail – Finally, prepare your audience for possible obstacles by providing some of the reasons why some projects do not succeed.

Course objectives

Upon completion of this course, your participants will be able to:

– Understand the importance of benchmarking

– Identify the components of a benchmarking system

– Describe why benchmarking projects to fail

– Understand how employees influence benchmarking projects

– Develop a benchmarking project

– Identify the role of benchmarking

What’s included

On completion of your order, you will instantly receive the following:

– 72 page facilitator manual
– 67 page participant manual
– 82 powerpoint slides
– Practical exercises
– Further reading
– Course evaluation form and action plan

Free course materials

We will also send you the following expert guides for use within your training courses:

– How to use icebreakers
– How to use training games
– How to improve listening skills
– How to improve questioning skills
– How to select materials and methods
– How to increase participation
– How to deal with difficult people
– How to evaluate training courses

Frequently asked questions

What is benchmarking?

Benchmarking is essentially an in-depth critical examination of an organization, product or process to determine how it compares with other organization, product or process which may be considered as being ‘best in class’.

What are the characteristics of a successful benchmarking project?

Benchmarking must be undertaken and structured as a project. This means that benchmarking activities must be:

  • Planned with clear objectives and time lines
  • Resourced appropriately
  • Shown to be of benefit and not for blame
  • Communicated in an open manner
  • Involve whatever personnel that are relevant to the project
  • What are the main stages involved within a successful benchmarking project?

    1. Recognise the need to benchmark
    2. Scope the benchmarking activity
    3. Select the benchmarking team
    4. Agree the approach
    5. Select the main objectives
    6. Prepare and plan activities
    7. Implement the project plan
    8. Review the findings Implement improvements
    9. Evaluate project and benefits

    Why do some benchmarking projects fail?

    Not all benchmarking projects are successful. In general, benchmarking projects fail due to:

  • Lack of clarity of purpose or focus
  • Poor level of involvement
  • Communication problems
  • No follow through of implementation
  • Lack of resources
  • Lack of a realisation of the benefits to be gained
  • Lack of a realisation that improvement is required for survival
  • How will these training materials help you instruct your learners to participate within a benckmarking project?

    These course materials will help your participants be prepared to participate with a benchmarking project. 

The course content will help your participants to overcome any concerns that they may have. They will also learn about the main stages within a successful benchmarking project.

    Can I edit these course materials to add my own content and logos?

    Yes. We allow the full customization of our course materials.

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