Benchmarking Skills



– Detailed 72-page step-by-step facilitator manual
– Fully customizable 67-page participant manual
– 82 ready-to-deliver powerpoint slides
– Icebreakers, training games & practical exercises
– Further reading, course evaluation and action plan
– Expert training guides
– Permission to add your own logos
– Use where, when and as often as required
– Instantly available


Target audience

Do you want to deliver your own benchmarking course but are not sure where to start? Or maybe you’ve just not sure what training content to include. Don’t worry, we can help.

Use these training materials to instruct your participants to effectively participate within benchmarking initiatives. And, help improve the skills of participants at all levels within the workplace e.g., managers, team leaders, supervisors and front line staff.

At the end of the benchmarking course, participants will develop a better understanding of benchmarking. And, they will also learn how to manage and participate within a successful benchmarking project.

These materials in benchmarking course contain everything that you’ll need to deliver this course. And, the content can also be used within all types of leadership development programs.

Course overview

In simple terms, benchmarking is one of those terms that business managers and experts keep talking about. And, it’s a process that most people are not so clear about.

At a basic level, benchmarking refers to how most companies achieve improvements. Basically, it is an in-depth critical examination within a company. And, it involves exploring products or processes when compared with those of another company or across parts of a company.

The following topics are covered within the slides, manuals and support materials provided with this benchmarking course.

What is benchmarking – The course begins by looking at best practices, standards, and outcomes. Use the content to instruct your audience on how to introduce a successful benchmarking project.

Benchmarking projects – Explore the reasons why benchmarking projects are needed. And, how to scope this activity. Establish the source of the benchmarking project statement. Use these materials to define the actual benchmarking project. And, how to focus on understanding the process and measures.

The project team – Outline how to build the project team and the roles required.

The benchmarking process – In this section, teach your audience on how to select the most appropriate benchmarking approach to be used. This will help to set the objectives of the project. And, will show how to prepare and plan activities. Next, explore the project plan using both desk-based benchmarking and site visits. This section ends by teaching participants how to review project findings. And, your audience will also learn about implementing any improvements and evaluating the project.

Why some benchmarking projects fail – Prepare your audience by providing some of the reasons why some projects may not succeed.

Course objectives

Upon completion of this benchmarking course, your participants will be able to:

– Understand the importance of benchmarking.

– Identify the components of a benchmarking system.

– Describe why benchmarking projects to fail.

– Understand how employees influence benchmarking projects.

– Develop a benchmarking project.

– Identify the role of benchmarking.

Customer stories

“I must really convey my appreciation to the work you guys are doing there, you are really making life a lot easier for people like me who conduct training as a part of our role within the organization & have no time to conduct a proper research to develop our modules.

Keep up the good work.”

Hisham I. Gadalla – PMP
Head – Supply & Distribution
PETRONAS Marketing Sudan Ltd.

“I have reviewed the program. I love the information! As always, content good! Are there new ones coming!!??

Thank you for your communication! Your company and products are awesome!”

Julia Demkowski, MBA/PM
Stanford MC

Explore more customer stories

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