Do you want to deliver your own facilitation skills training courses? Here’s how
Too often, we see employees believing that they know how to facilitate sessions. But, when they are put to the test they fail miserably.
Use the course material to explore various facilitation skills techniques with your learners. And, help your participants (e.g., line managers, supervisors and line staff) to become better facilitators.
The following topics are covered within the slides, manuals and support materials provided.
What is facilitation – Start the course with a definition of facilitation.
What is a facilitator – Then, explore the traits associated with great facilitators.
Functions – Examine what is the function of facilitation. Next, examine various facilitation styles and principles. Plus, the values that are needed by effective facilitators.
The facilitation process – Next, discuss decision making, outcomes and products.
Designing the process – Explore how to design a facilitation process.
Facilitation techniques – Examine tips, rules, and how to gain consensus. Then, explore self-check questions and the concept of intervention.
Techniques – Next, explore specific techniques that facilitators can use within a wide variety of settings. These include:
– Awareness Technique
– NGT Technique
– Affinity Diagram
– Fish Bowl
– Multiple Perspectives Disk
– The Hanger Technique
People in the process – End the course, by examining group dynamics and personality types. Then, explore the important areas of dealing with conflict. And, discuss the role of people in the process.
At the end of this course, participants will be able to:
– Identify the main obstacles to effective facilitation skills
– Understand the facilitation process
– Understand a range of facilitation techniques
– Build an effective facilitation process
– Explain the benefits of effective facilitation skills
On completion of your order, you will instantly receive the following:
– 70 page facilitator manual
– 67 page participant manual
– 84 powerpoint slides
– Practical exercises
– Further reading
– Course evaluation form and action plan
Free course materials
We will also send you the following free expert guides for use within your training courses:
– How to use icebreakers
– How to use training games
– How to improve listening skills
– How to improve questioning skills
– How to select materials and methods
– How to increase participation
– How to deal with difﬁcult people
– How to evaluate training courses
Frequently asked questions
What is facilitation?
Facilitation is the process of making something easier or possible. And, an effective facilitator uses their skills and experience as a protector of this process.
How do I know if I will be a good facilitator?
These basic questions will help to determine your ability to function as a facilitator:
- Are you able to listen without bias or judgment?
- Do you respect the opinions of others even when they disagree with you?
- Are you comfortable dealing with conflict?
- Can you think on your feet?
- Can you accept feedback on your performance from others?
- Are you comfortable in front of a group?
- Can you leave your own agenda behind?
What is the role of a facilitator?
The role of the facilitator is to protect the process and participants. As a facilitator you must make:
- No judgments
- No contributions
- No taking sides
What are the main facilitator styles?
Depending on the situation, as a facilitator, you will adopt one or a combination of the following styles.
What are the main tasks associated with the the role of a facilitator?
- Setting agendas
- Capturing data
- Time management
- Information seeking
- Relieving tension
What are the key things that every facilitator needs to know?
- Neutrality is the priority
- Preparation is important
- The ability to read people is crucial
- Select and use techniques that suit the situation
- Manage the group dynamic
- Recognize and respond to the needs of individuals
- Communication skills are vital
- Facilitator skills develop the more the facilitator actually facilitates
- The most important role of the facilitator is to protect the facilitation process
What are main tips that every facilitator should know?
- Keep everything visible
- Keep everything recorded
- Clarify any changes as you go along
- Face the group
- Use the space you are in
- Involve participants wherever you can
- Don’t let people ramble on
- Call people by their name
- Remember that the group needs to speak to each other - not you
- Know when to be quiet
- Don’t allow the group to transfer ownership of the process to you
- Read the group and respond accordingly
- Check the ‘mood meter’
- Break at the agreed times
What are the eight main facilitation techniques?
- Nominal group technique
- Affinity diagram
- Multiple perspectives
- Hanger Technique
What are the main Facilitator maintenance functions?
- Gate keeping
- Consensus seeking
- Standard keeping
What are the three stages involved within an effective facilitation process?
The facilitation process can be separated into three distinct stages:
- Stage 1: Define the purpose, outcomes and products required from the process
- Stage 2: Design and define the actual process
- Stage 3: Implement the process and ensure the outcomes and products
If after completion of stage 3, the outcomes and products meet the original definitions, then the process can finish. If outcomes and products do not meet the original definitions, then you must return to Stage 1.
Can I edit the content and add my own company logo?
Yes. You can now add your own logo's and customize the course content freely using Microsoft Word and Powerpoint. You can also deliver the course materials where, when and as often as needed.
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