Facilitation Skills





What’s Included

These course materials consist of a 67 page participant manual. This has been created in Microsoft Word for easy customization. And, it also contains all exercises, tests and further reading required.

We also include 84 Powerpoint Slides. Together, these materials provide trainers and managers with all the content needed to successfully deliver this course content to others.

Finally we include a 70 page facilitator manual and 14 Expert Training Guides that will further help you deliver this course to others.

Learning Objectives

Upon completion of these training course materials on facilitation skills, your participants will be able to:

  • Identify the main obstacles.
  • Understand the facilitation process.
  • Understand a range of techniques.
  • Build an effective facilitation process.
  • Explain the benefits of effective facilitation.

Course Overview

The following topics are covered within the slides, manuals and support materials provided.

What is Facilitation?

  • When is Facilitation Appropriate?
  • What is a Facilitator?
  • Traits
  • Are You A Facilitator?
  • Functions
  • Styles
  • Principles and Values

The Facilitation Process

  • Decision Making
  • Basics
  • Outcomes
  • Products
  • Designing The Process
  • The Environment

Facilitation Techniques

  • Tips
  • Rules
  • No-No’s
  • Gaining Consensus
  • Self Check Questions
  • Intervention


  • Awareness Technique
  • Brainstorming
  • NGT Technique
  • Affinity Diagram
  • Fish Bowl
  • Un-Discussables
  • Multiple Perspectives Disk
  • The Hanger Technique
  • People In The Process
  • Group Dynamics
  • Personality Types
  • Dealing With Conflict
  • Individuals In The Process