Customize And Deliver Effective Conflict Resolution Training Courses With Ease.

Hey friend —

Let’s be honest: when someone walks into “conflict resolution training”, they’re often holding a mix of hope and hesitation. Maybe you’re thinking: “We’ve got tension in the team. I know we need to address it. But where do I start?”

Been there. And we’ve seen countless teams go through the motions of “conflict training” that leaves people feeling drained or still stuck.

Here’s the thing: conflict doesn’t have to destroy morale or relationships. When handled with the right mindset, tools, and guidance, conflict becomes a doorway to clarity, a stronger connection, and better collaboration.

That’s why this set of Conflict Resolution Training Materials exists.

No matter what industry, you’re a professional who cares deeply about your people. We want you to walk into your next training room calm, clear, and sure of the impact you’re going to make.

It’s your ready-to-go, fully designed toolkit so you (as a trainer, facilitator, or leader) can walk into the room prepared, calm, and impactful.

Success Stories.

Francois Lavall of e-Infopreneur et Formativateur loves how Oak consistently delivers high-quality content with fantastic support materials. Always reliable, always impressive.

Bill Reilly of Finests believes the training course material is excellent from start to finish. Oak’s programs exceed expectations every time.

Jennifer Maalter says the thoughtful add-ons elevate the entire training experience. Oak thinks of everything.

How To Deliver Successful Courses On Conflict Resolution Skills.

Okay — let’s be real: when you tell your team you’re doing conflict-resolution training, you might get eye-rolls, sighs… or worse, silence — been there. That’s why we created this pack.

This isn’t simply “how to avoid a fight” or “how to calm people down.”

After your session using these materials, your participants will:

• Get what really drives conflict — not just the surface tension, but the deeper “why” underneath it all.
• Recognize the different ways people respond when things get tense — and understand what those reactions reveal about trust, communication, and connection.
• Learn how to communicate in a way that keeps relationships strong, even when conversations get tough.
• Use clear, practical tools to move from “we’ve got a problem” to “here’s what we’re doing next.”

And you? You’ll walk into your training ready, clear, and anchored. Because you won’t be scrambling — you’ll be delivering.

Who It’s For.

You’ll love this if you’re:

• A corporate trainer or HR professional who wants proven, ready-to-run content that saves prep time and lands with impact.
• A consultant or coach who helps teams or clients uncover blind spots and improve performance.
• An entrepreneur or small business owner who’s ready to streamline operations, strengthen decision-making, and build systems that scale.
• A creator or educator who thrives on clarity and wants to deliver workshops that inspire insight and action.
• A leader or manager who wants to bring more accountability, structure, and forward momentum to their team.

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Learning Objectives.

Your participants will:

• Understand the relationship between conflict and the organization.
• Explore sources and types of conflict.
• Understand different perspectives on conflict.
• Understand different conflict-handling strategies and styles.
• Explore conflict outcomes.

Topics Covered.

Understanding Conflict Management

• Explore what conflict management really means — beyond just “handling disagreements” — as a core leadership skill that drives collaboration and trust
• Define conflict management skills and why they matter in every organization, at every level
• Understand the different types of conflict that can exist in companies — from task-based tensions to interpersonal friction and systemic misalignment
• Identify the main conflict resolution roles that show up in teams, and learn how to navigate them with confidence and clarity

Choosing the Right Conflict-Handling Strategy

• Learn why effective conflict management strategies are essential for healthy communication and high-performing teams
  Discover the five proven approaches to handling conflict — and when to use each one
  • Competing when quick, decisive action is needed
  • Collaborating when finding a win-win builds stronger relationships
  • Compromising when balance and fairness take priority
  • Avoiding when stepping back is the wisest move
• Accommodating when preserving harmony is more important than being right

Understand that every conflict carries an opportunity for growth — when managed with awareness and skill

Achieving Positive Conflict Management Outcomes

• Learn how to move beyond simply “resolving” conflict — and instead use it to strengthen relationships and innovation
• Explore the four primary outcomes of healthy conflict management:
  • Exploration: uncovering new ideas and perspectives
  • Reflection: understanding patterns and behaviors for future growth
  • Creativity: turning tension into fresh solutions
  • Renewal: rebuilding trust and alignment after conflict

Develop the confidence to guide conflict toward positive transformation — where people feel heard, respected, and reconnected

When You Dive Into This Content, Here’s What You’ll Find:

You’re not just getting a set of slides. You’re getting a complete transformation toolkit — designed to help you deliver more innovative training, sharper insights, and stronger outcomes in less time.

#1. Fully Editable PowerPoint Presentation
Professionally designed and ready to use.
Guide your audience through essential audit and improvement concepts — or adapt the content to fit leadership, business strategy, or coaching programs.

#2. Step-By-Step Facilitator Guide
Your secret weapon for confident delivery.
It walks you through each exercise, talking point, and activity — so you look and sound like the expert (even if you’ve never run this workshop before).

#3. Participant Workbook
A hands-on learning companion.
Packed with reflection prompts, exercises, and real-world applications — it helps learners connect ideas to action, no matter their role or industry.

#4. Insider Teaching Guides
Get pro tips and proven strategies to make your sessions memorable and effective (you can’t get it wrong!).

#5. Built-In Assessment & Action System
Track progress, measure understanding, and turn learning into lasting results with ready-to-use evaluations and action-plan templates that help participants move from insight to implementation—and keep the momentum going.

#6. Instant Digital Access
No waiting, no fuss.
You’ll have everything you need to start leading, coaching, or training — today.

And, As Bonuses (value $588), You’ll:

• Get access to a template collection of 14 done-for-you tips, games, icebreakers, and more that you can plug into every single area of your training courses. Need a practical training game? Get to know you icebreakers? Training tips for almost any training experience? We’ve got you (Value $99).
• Unlock 16 ready-to-use trainer forms: Template contracts, budgets, assessments & more to help you organize your entire training administration (Value $99).
• Access 16 coaching & mentoring forms on-demand that you can plug into your direct or indirect coaching and mentoring initiatives, including agreements, record sheets & more (Value $195).
• Unlock the resilient team workshop pack that has never been available anywhere else — an exclusive 4-session program for your life, your business, and your sessions (Value $195).

You’ll Walk Away With.

A workshop pack with all the features you know and love, plus the ability to be in control, stay prepared, and run courses better & faster.

Thanks for being here. Let’s make this your best workshop yet.

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