Problem Solving


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Business Managers – use them to train your teams.

Corporate Trainers – use the content to deliver more courses.

Duration: Content Suitable For A 1 Day Course.



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Anyone that manages or trains people as part of their role will benefit from the training materials provided within these Problem Solving training course materials. The course materials will suit people managers for their teams or any corpoate trainers that want to broaden the type of courses they can offer.

Instantly and easily download slides, manuals and guides for all of your training sessions.

In particular, they are designed as support materials for anyone that wants to deliver their own courses.

What’s Included

You will receive a 26 page scripted facilitator manual and 30 Powerpoint Slides.

We also provide a 76 page participant manual. This downloadable manual is available in Microsoft Word for easy customization. This manual also contains all required exercises, tests and further reading.

Also included are 14 Expert Training Guides, 12 Case Scenarios and 4 Bonus Handouts. In addition, you will receive an easy to use seven-step problem solving model.

These training course materials contain everything you need to deliver a one-day workshop. And, are specifically designed to build problem solving skills across teams and individuals. These materials can also be easily integrated within all types of personal development programs that may be planned.

Course Overview

Introduction -Use the content to teach your audience about what is a problem and why we need to solve problems. The content also encourages participants to use reflection.

Problem Solving Techniques – Providing an overview and broad definitions of ten problem solving techniques that can be used to solve more problems

  • Brainstorming
  • TPN Analysis
  • Matrix Analysis
  • Paired Comparisons
  • Team Purpose Analysis
  • The Cause & Effect Diagram
  • SWOT Analysis
  • The 5 Ws
  • The 5 Whys
  • The Six Thinking Hats

Planning & Implementation – Encourages participants to explore PDCA and force field analysis as problem solving techniques.

An Effective Problem Solving Process – Provide participants with a seven step Problem Solving Process.

When Problem Solving Fails – Prepares your audience by exploring why some approaches may sometimes not succeed and the need for responsibility.

Learning Objectives

These training course materials on problem solving can be edited to include your own logos. And, all materials can be delivered as your own.

Upon completion of these training course materials on problem solving, your participants will be able to:

  • Define problem solving.
  • Identify different types of problems.
  • Apply ten techniques.
  • Put in place two effective planning techniques.
  • Apply a seven-step model.
  • Understand why problem solving can sometimes fail.
  • Determine what techniques are best.