A Proven Way To Help Teams Solve Problems More Effectively.
Many workplace problems never truly get fixed.
Teams patch the issue for now, pass it to someone else, or focus on the wrong problem.
Then the same issue comes back again later.
- Teams repeat the same mistakes.
- Employees waste time debating problems.
- Decisions become reactive instead of planned.
- Root causes stay hidden.
- Important work slows down.
This training helps participants:
- Identify problems clearly.
- Find root causes instead of symptoms.
- Evaluate solutions more effectively.
- Improve decision-making skills.
- Create practical action plans.
- Reduce repeated workplace issues.
Here’s What This Means For Your Courses.
We’ve done all the heavy lifting to figure everything out — all you have to do is deliver our modules.
1. Understanding the Problem-Solving Mindset
Participants learn the basics of structured problem solving.
- Understand the importance of problem solving.
- Explore proactive thinking.
- Analyze problems from different viewpoints.
- Identify gaps between current and desired results.
2. Mastering Problem-Solving Techniques
Participants learn practical tools for solving workplace problems.
- Brainstorming techniques.
- Fishbone diagrams.
- SWOT analysis.
- The 5 Whys method.
- Matrix analysis.
- Six Thinking Hats framework.
3. Planning Successful Solutions
- Understand the importance of planning.
- Use the PDCA improvement cycle.
- Create clear project plans.
- Support continuous improvement.
4. Managing Resistance to Change
- Understand resistance during change.
- Use Force Field Analysis.
- Reduce barriers to improvement.
- Support successful implementation.
5. The 7-Step Problem-Solving Process
Participants learn a clear step-by-step framework for solving problems.
- Define problems clearly.
- Identify root causes.
- Set SMART goals.
- Create alternative solutions.
- Select the best solution.
- Implement improvements.
- Review and improve results.
6. Avoiding Common Problem-Solving Mistakes
- Avoid poor decision-making habits.
- Stay focused during problem solving.
- Identify resource limitations.
- Create practical and realistic solutions.
Easy To Deliver
The materials are written in a simple step-by-step format so trainers can deliver the course with confidence.
Even less-experienced trainers can run practical and engaging sessions using the instructor guide and ready-made activities.
ADD TO CART
Enabling Consultants To Deliver Complete Solutions Without Starting From Zero.
Ease Of Use & Delivery
Ready-to-go modules that save prep time and deliver results.
★★★★★ “Oak creates self-contained, practical, and easy-to-use training modules… with personal service.” – Rey Carr, Peer Resources.
★★★★★ “This program is ready to go! Complete and comprehensive as I’ve ever seen.” – Dave Benak, TrainingPays.
★★★★★ “Courses are laid out so well and spark natural dialogue… Most thorough content you can find.” – Bryon Jennings.
★★★★★ “The notes for facilitator were simple and easy to follow.” – Tracey O’Shea, Forest Laboratories.
Frequently Asked Questions.
Is this editable and rebrandable?
Yes. All files are fully editable and can be customized for your organization or clients.
Will this work for experienced teams?
Yes. The course helps teams use a consistent approach to solving problems and making decisions, regardless of experience level.
Can I use this with different teams or clients?
Yes. It is designed to be delivered again and again across teams, departments, and organizations.
Do I need facilitation experience to teach it?
The instructor guide provides a clear step-by-step process, making it easy to deliver the training with confidence.
This toolkit gives you a complete one-day Problem Solving training course with 33 slides, a 26-page instructor guide, a 76-page workbook, and 17 activities. It helps teams use a shared method to solve problems, make better decisions, and improve results.









