Problem Solving Training Materials


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These training course materials on problem solving have been developed for use by both corporate trainers and managers. In particular, they are designed as support materials for anyone that wants to deliver their own courses.

What’s Included

You will receive a 26 page scripted facilitator manual and 30 Powerpoint Slides.

We also provide a 76 page participant manual. This downloadable manual is available in Microsoft Word for easy customization. This manual also contains all required exercises, tests and further reading.

Also included are 14 Expert Training Guides, 12 Case Scenarios and 4 Bonus Handouts. In addition, you will receive an easy to use seven-step problem solving model.

These training course materials contain everything you need to deliver a one-day workshop. And, are specifically designed to build problem solving skills across teams and individuals. These materials can also be easily integrated within all types of personal development programs that may be planned.

Learning Objectives

Upon completion of these course materials, your participants will be able to:

  • Define problem solving.
  • Identify different types of problems.
  • Apply ten techniques.
  • Put in place two effective planning techniques.
  • Apply a seven-step model.
  • Understand why problem solving can sometimes fail.
  • Determine what techniques are best.

Course Overview


  • What Is A Problem?
  • Why Solve Problems?
  • Reflection

Problem Solving Techniques

  • Brainstorming
  • TPN Analysis
  • Matrix Analysis
  • Paired Comparisons
  • Team Purpose Analysis
  • The Cause & Effect Diagram
  • SWOT Analysis
  • The 5 Ws
  • The 5 Whys
  • The Six Thinking Hats

Planning & Implementation

  • PDCA
  • Force Field Analysis

A Seven Step Problem Solving Process

Why Problem Solving Fails?

  • Responsibility

These problem solving training course materials can be edited to include your own logos. And, all materials can be delivered as your own.