ABOUT THIS PRODUCT
Take Your Conflict Management Courses To The Next Level
Unaddressed conflicts negatively impact morale, collaboration, and performance.
With our complete training package, you can quickly train your team to:
- Understand the root causes of conflict
- Improve communication and negotiation tactics
- Resolve disputes through mediation and problem-solving
- Foster a positive, collaborative environment
Explore Slides, Manuals, & More
The training package includes:
- 85 customizable PowerPoint slides
- 66-page printable participant workbook
- 21-page instructor manual
- 17 training games and icebreakers
- 12 practical training guides
- Pre and post-assessments
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Course Objectives
During this course, participants will learn how to:
- Understand the relationship between conflict and the organization.
- Identify sources and types of conflict.
- Appreciate different perspectives on conflict.
- Use various conflict-handling strategies and styles.
- Identify conflict outcomes.
Course Content
1. Conflict management
- Define conflict.
- Explore the types of conflict that can exist.
- Identify conflict resolution roles.
2. Conflict-handling strategies
- Discuss the importance of conflict management strategies.
- Examine conflict management handling strategies (competing, collaborating, compromising, avoiding, and accommodating).
3. Outcomes
- Highlight the use of conflict outcomes to manage conflict situations better.
- Describe four primary conflict outcomes (exploration, reflection, creativity, and renewal).
What You’ll Receive
You will instantly receive a zipped file that contains the following:
- 85 Customizable PowerPoint Slides.
- 66 Page Training Workbook.
- 21 Page Instructor Manual.
- 17 Free Training Games.
- 17 Free Training Icebreakers.
- 12 Practical Training Guides.
- 2 Course Tests.
- Activities/Exercises.
- Reading List.
- Course Advertorial.
- Action Plan.
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$80.00Add to cart
Catherine founded Oak Innovation in 1995 and is living in Ireland. When she’s not busy building her businesses, she enjoys exploring the nearby beaches, traveling with her husband, or walking her dog, Maggie. She holds a B.A. and M.A. from University College Cork.
