Make Conflict Management Training Course Material Work For You


Equip your team with the skills to effectively manage disputes.

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Take Your Conflict Management Courses To The Next Level

Unaddressed conflicts negatively impact morale, collaboration, and performance.

With our complete training package, you can quickly train your team to:

  • Understand the root causes of conflict
  • Improve communication and negotiation tactics
  • Resolve disputes through mediation and problem-solving
  • Foster a positive, collaborative environment


Explore Slides, Manuals, & More

The training package includes:

  • 85 customizable PowerPoint slides
  • 66-page printable participant workbook
  • 21-page instructor manual
  • 17 training games and icebreakers
  • 12 practical training guides
  • Pre and post-assessments


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Course Objectives

During this course, participants will learn how to:

  • Understand the relationship between conflict and the organization.
  • Identify sources and types of conflict.
  • Appreciate different perspectives on conflict.
  • Use various conflict-handling strategies and styles.
  • Identify conflict outcomes.


Course Content

1. Conflict management

  • Define conflict.
  • Explore the types of conflict that can exist.
  • Identify conflict resolution roles.

2. Conflict-handling strategies

  • Discuss the importance of conflict management strategies.
  • Examine conflict management handling strategies (competing, collaborating, compromising, avoiding, and accommodating).

3. Outcomes

  • Highlight the use of conflict outcomes to manage conflict situations better.
  • Describe four primary conflict outcomes (exploration, reflection, creativity, and renewal).


What You’ll Receive

You will instantly receive a zipped file that contains the following:

  • 85 Customizable PowerPoint Slides.
  • 66 Page Training Workbook.
  • 21 Page Instructor Manual.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 12 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • Reading List.
  • Course Advertorial.
  • Action Plan.


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$80.00Add to cart

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