Materials To Deliver A Course In Conflict Management




These corporate training course materials on conflict management will suit business managers and corporate trainers that work in any business environment where conflict can exist. It can be used as a stand-alone training session or as part of customer driven type training programme.

At Oak Innovation, we’re a team of experienced, passionate and dedicated training experts that have done the hard work so you don’t have to.

We know that it’s easy to get caught up in the never-ending task of creating training materials. But now you can simply download all the slides, manuals and guides that you’ll require.

Saving you time and effort will also allow you to spend more time doing the things you love.

Oak Innovation is the easiest way to download and deliver customizable training materials, that can be easily delivered by business managers and corporate trainers.

Now you can expand the range of courses you can offer with practical training materials in the area of conflict management.

Course Overview

The following topics are covered within the slides, manuals and support materials provided.

Conflict Management – The course starts by providing your participants with an understanding definition of conflict. There can then be a discussion on the types of conflict that exist and the sources that occur within companies. Share with your audience insights on resolution roles that can also exist.

Handling Strategies – Use the content to provide your participants with an understanding of the importance of conflict management strategies.

Handling Styles – Help your audience to identify and understand various conflict management handling strategies.

Outcomes – This section looks at importance of having outcomes within any conflict management situation.

What’s Included

Download these training course materials that will add value to every training event. From the 39 page customisable participant manual, to the 66 powerpoint slides, the full power of the these course materials are available instantly.

Also included are 14 Expert Training Guides that will help you deliver this course to others.

In total, you’ll get around 8 hours of content to deliver this course.

These training materials can be used to teach participants about the types of conflict that can exist.

Participants will learn about conflict handling strategies. And, how to deal with conflict outcomes within companies.

Learning Objectives

Upon completion of these corporate training course materials on Conflict Management, your participants will be able to:

– Understand the relationship between conflict and the organization.
– Identify sources and types of conflict.
– Appreciate different perspectives on conflict.
– Use various conflict handling strategies and styles.
– Identify conflict outcomes.


“When you have an urgent need to prepare training the best thing to do is order from Oak.

We thank them for the great materials that they have prepared. A little permitted company-specific customization by us was enough to present a virtually perfect training session in our company. After this test we ordered another 10 modules – easily and conveniently. In addition, I received an incredibly good service with a personal touch to the client-specific requirements.”

Sylvia Stoyanova
Human Resource Manager

“I could not be more pleased with the products I purchased and the service that accompanied it. I must admit when I saw the price tag I wondered about the depth of the content … and I must tell you I was 1,000% impressed. We’ve purchased 2 modules thus far and plan to buy others soon. The customer service was outstanding and modules were delivered straight away) I’ve been in the training business a long time … and I can honestly say … this is some of the best material I’ve seen and the price is absolutely outstanding.

Thank you for providing such a valuable service to those of us working front-line training and development!”

Loretta Thirtyacre
Manager, Corporate Training and Development,
COUNTRY Insurance and Financial Services, Illinois, US

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