Oak Innovation Successful Benchmarking Training Course

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Description

Training course on how to complete a successful benchmarking project

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As a result, we get why you may want to deliver a course on successful benchmarking. And, we know that getting the right training content is essential for you.

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Learning objectives

If you are looking for content to present a training course on successful benchmarking, this is the course material for you. And, you don’t have to be an experienced business trainer to get results like a pro.

At the end of this training course your participants will be able to:

– Understand the importance of benchmarking

– Identify the components of a benchmarking system

– Describe why benchmarking projects to fail

– Understand how employees influence benchmarking projects

– Develop a benchmarking project

– Identify the role of benchmarking

Course outline

In an effort to provide continued value, we’ll show you how we would use the content provided to deliver the key sections of this training course.

What is benchmarking – At a basic level, benchmarking refers to how some companies achieve improvements. As such, benchmarking is an in-depth critical examination within a company. Discovering this focus will allow you to share what benchmarking entails. For example, successful benchmarking involves exploring products or processes. And, it involves comparing these products or processes with those of another company or across parts of a company.

You can use the material to discuss best practices, standards, and outcomes. Next, focus your delivery on how to introduce a successful project. For the best results, we encourage you to share your own experience with successful benchmarking projects within quality management settings. This style of presentation fosters more engagement and will maximize opportunities for learning.

Benchmarking projects – Benchmarking projects can be hard work. Anyone who thinks it isn’t probably hasn’t got a lot of experience in the area. However, what can make initiatives challenging can also help to make these projects successful. This is something we frequently hear from clients with project management training needs. In this section, you can use the content to explore the reasons why benchmarking projects are needed. And, how to scope this activity. Establish the source of a project statement. But make sure you use this material to define an actual plan. And, share how to focus on understanding processes and measures.

Be sure to take your time with this section and, wherever possible, encourage questions from your audience. Don’t be excessively concerned if you don’t answer every item from your audience, but rest assured the content should meet their leading issues.

The project team – The relationship between successful benchmarking projects and team-building and teamwork skills is a critical one. The project — with members selected carefully — is the cornerstone of these types of projects. To be effective, the team make-up needs to be chosen correctly and adequately resourced.

With that in mind, use the content provided to explore how to build the project team and the roles required. Doing this will allow you to share with them key factors and ensure that their benchmarking skills will eventually help them within their roles.

The benchmarking process – In the real world, there are so many important choices to make when putting together a successful benchmarking project. While prioritizing a benchmarking approach can be challenging, it’s an essential step for success.

By understanding the following aspects of the benchmarking process, you can shape an audiences benchmarking skills.  In particular, you can use the content to examine how to select the most appropriate approach to be used. This selection, in turn, will help to set the objectives of the project. And, will show how participants to prepare and plan activities.

You must involve your audience in the discussions. So we suggest that you ensure that everyone is getting a chance to give feedback. Many people may be unsure at first, or conscious of gaps in their knowledge, but you must break the detail with discussions.

Next, explore the project plan using both desk-based benchmarking and site visits. This section ends by teaching participants how to review project findings. If you want to help your audience to get better at benchmarking, then use the materials to focus on implementing any improvements and evaluating the project.

Why some projects fail – Last, but certainly not least, a clear understanding of benchmarking projects will provide your audience with a robust set of benchmarking skills.

Let’s be honest nobody wants to think of their projects failing. Companies, managers, and employees all will say they don’t want to see this happening. But projects fail all the time. It’s also natural and not so surprising. However, for some, this is very important in an age where projects need to be successful, first-time every-time. You can make this process even more comfortable to grasp by preparing your audience for possible obstacles.

We cannot stress enough how important it is that your audience recognizes that the projects can go wrong and to explore the reasons why some projects do not succeed.

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Frequently asked questions from benchmarking skills training courses

What is benchmarking?

Benchmarking is an in-depth critical examination of an organization, product, or process. Benchmarking studies determine how aspects compare with other organizations, products, or processes, which are ‘best in class’

What are the characteristics of a successful benchmarking project?

Benchmarking should only be undertaken and structured as a project. Benchmarking activities must be:

  • Planned with clear objectives and timelines
  • Resourced appropriately
  • Shown to be of benefit and not for blame
  • Communicated in an open manner
  • Involve whatever personnel that are relevant to the project

How do you perform a benchmarking project?

One of the most important things to learn about benchmarking is that it is a structured activity with distinct stages. These are:

  1. Recognize the need to benchmark
  2. Scope the benchmarking activity
  3. Select the benchmarking team
  4. Agree the approach
  5. Select the main objectives
  6. Prepare and plan activities
  7. Implement the project plan
  8. Review the findings Implement improvements
  9. Evaluate project and benefits

What are the four main types of benchmarking?

You need to be clear on the four main types of benchmarking opportunities that are available to you. These are:

  1. Internal benchmarking
  2. Competitive benchmarking
  3. Functional benchmarking
  4. Generic benchmarking

Why is benchmarking important?

Having a clear idea in mind will help you:

  • Compare performance versus that of your competitors
  • Compare performance across your own company
  • Greater performance accountability
  • Identify performance gaps and areas of improvement
  • Develop standardized metrics
  • Mobilize a culture of continuous improvement

What are the main advantages of benchmarking for a company?

Each of these advantages will highlight the value of benchmarking for a company:

  • Increased competitiveness
  • Improves standards
  • Improves efficiency
  • Increased customer focus
  • Reduces risk
  • Creates a culture of continuous improvement
  • Highlights areas of improvement
  • Isolates key activities
  • Focuses on quality
  • Increased performance
  • Creates performance expectations

What are the main disadvantages of benchmarking?

Some of the most recognizable disadvantages are:

  • Open to bias
  • Can create dependencies
  • Lack of information
  • Costly
  • Create inaccurate comparisons
  • Hinder understanding
  • Create stagnation
  • Reduce customer satisfaction

What is a benchmarking analysis?

A benchmarking analysis is a particular form of market research where companies compare their current performance against other companies in an attempt to improve continually.

List the main things to benchmark?

Here are a few of the main recognizable ways for success:

  1. Technology
  2. Financial
  3. Strategy
  4. Marketing
  5. Products
  6. Processes
  7. Operations
  8. Productivity
  9. Retail
  10. Markets
  11. Services
  12. Countries
  13. Cities
  14. Governments

Why do some benchmarking projects fail?

Unfortunately, not all benchmarking projects are successful. On the whole, some benchmarking projects fail due to:

  • Lack of clarity of purpose or focus
  • Poor level of involvement
  • Communication problems
  • No follow-through of implementation
  • Lack of resources
  • Poor awareness of the benefits to be gained
  • Lack of a realization that improvement is required

How will these training materials help you instruct your audience to participate in a benchmarking project?

These course materials will help your audience participate in a benchmarking project. 

The course content will help your participants to overcome any concerns that they may have. They will also learn about the main stages within a successful benchmarking project.

Can I edit these course materials to add my content and logos?

Yes. We allow the full customization of our course materials.

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