Benchmarking

Oak Innovation

$29.95

SKU: BMKA Category:

Description

How to get training materials on benchmarking that will save you time

If you’re busy, it’s not so easy to find the time and resources to develop  your own benchmarking skills training course from scratch.

Here, is an instant way to get all the pre-written content that you need. And, to also ensure that your participants will get the skills that they require.

Embrace your content

At a basic level, benchmarking refers to how most companies achieve improvements. As such, benchmarking is an in-depth critical examination within a company. And, it involves exploring products or processes when compared with those of another company or across parts of a company.

If you’ve identified a need to deliver a benchmarking skills training course, then you’ll want to get the content to deliver it.

Simply use these training materials to instruct your participants to effectively participate within benchmarking initiatives.

At the end of this benchmarking course, participants will have developed a better understanding of benchmarking. And, they will also learn how to manage and participate within a successful projects.

These materials contain everything that you’ll need to deliver this course.

Course overview

The following topics are covered within the slides, manuals and support materials provided with this course.

What is benchmarking – Use the content to teach your participants about best practices, standards, and outcomes. Next, use the content to instruct your audience on how to introduce a successful project.

Benchmarking projects – Then, explore the reasons why benchmarking projects are needed. And, how to scope this activity. Establish the source of a project statement. Next, use these materials to define an actual project. And, share how to focus on understanding processes and measures.

The project team – Begin this section by exploring how to build the project team and the roles required.

The benchmarking process – In this section, explore how to select the most appropriate approach to be used. This in turn will help to set the objectives of the project. And, will show how participants to prepare and plan activities. Next, explore the project plan using both desk-based benchmarking and site visits. This section ends by teaching participants how to review project findings. And, your audience will also learn about implementing any improvements and evaluating the project.

Why some projects fail – In this final section, prepare your audience for possible obstacles by providing some of the reasons as to why some projects do not succeed.

Course objectives

Upon completion of this course, your participants will be able to:

– Understand the importance of benchmarking

– Identify the components of a benchmarking system

– Describe why benchmarking projects to fail

– Understand how employees influence benchmarking projects

– Develop a benchmarking project

– Identify the role of benchmarking

What you get

You will instantly receive the following training course materials:

  • 72 page facilitor manual
  • 67 page participant manual
  • 82 powerpoint slides
  • Practical exercises
  • Further reading
  • Course evaluation form
  • Action plan

Bonus free training materials available

You will also receive the following free training guides:

  • Training icebreakers
  • How to select training materials
  • Training games
  • How to increase participation
  • Learn to improve your questioning skills
  • How to improve your listening skills
  • Learn how to deal with difficult people
  • How to evaluate training courses

Frequently asked questions from benchmarking skills training courses

What is benchmarking?

Benchmarking is an in-depth critical examination of an organization, product or process to determine how it compares with other organization, product or process which may be considered as being ‘best in class’.

What are the characteristics of a successful benchmarking project?

Benchmarking should only be undertaken and structured as a project. This means that benchmarking activities must be:

  • Planned with clear objectives and time lines
  • Resourced appropriately
  • Shown to be of benefit and not for blame
  • Communicated in an open manner
  • Involve whatever personnel that are relevant to the project

How do you perform a benchmarking project?

One of the most important things to learn about benchmarking is that it is a structured activity with distinct stages. These are:

  1. Recognise the need to benchmark
  2. Scope the benchmarking activity
  3. Select the benchmarking team
  4. Agree the approach
  5. Select the main objectives
  6. Prepare and plan activities
  7. Implement the project plan
  8. Review the findings Implement improvements
  9. Evaluate project and benefits

What are the four main types of benchmarking?

After you have identified areas to be benchmarked, you need to be clear on the four main types of benchmarking opportunities that are available to you. These are:

  1. Internal benchmarking
  2. Competitive benchmarking
  3. Functional benchmarking
  4. Generic benchmarking

Why is benchmarking important?

Having a clear idea in mind will help you:

  • Compare performance versus that of your competitors
  • Compare performance across your own company
  • Greater performance accountability
  • Identify performance gaps and areas of improvement
  • Develop standardized metrics
  • Mobilize a culture of continuous improvement

What are the main advantages of benchmarking for a company?

Each of these advantages will highlight the value of benchmarking for a company:

  • Increased competitiveness
  • Improves standards
  • Improves efficiency
  • Increased customer focus
  • Reduces risk
  • Creates a culture of continuous improvement
  • Highlights areas of improvement
  • Isolates key activities
  • Focuses on quality
  • Increased performance
  • Creates performance expectations

What are the main disadvantages of benchmarking?

Some of the most recognizable disadvantages are:

  • Open to bias
  • Can create dependencies
  • Lack of information
  • Costly
  • Can create inaccurate comparisons
  • Can hinder understanding
  • Can create stagnation
  • Can reduce customer satisfaction

What is a benchmarking analysis?

A benchmarking analysis is a particular form of market research where companies compare their current performance against other companies in an attempt to continually improve.

List some of the main things that can be benchmarked?

In reality, there are many areas that can be successfully benchmarked. Here's a few of the main recognizable ones:

  1. Technology
  2. Financial
  3. Strategy
  4. Marketing
  5. Products
  6. Processes
  7. Operations
  8. Productivity
  9. Retail
  10. Markets
  11. Services
  12. Countries
  13. Cities
  14. Governments

Why do some benchmarking projects fail?

Unfortunately, not all benchmarking projects are successful. On the whole, some benchmarking projects fail due to:

  • Lack of clarity of purpose or focus
  • Poor level of involvement
  • Communication problems
  • No follow through of implementation
  • Lack of resources
  • Lack of a realisation of the benefits to be gained
  • Lack of a realisation that improvement is required for survival

How will these training materials help you instruct your learners to participate within a benchmarking project?

These course materials will help your participants be prepared to participate within a benchmarking project. 

The course content will help your participants to overcome any concerns that they may have. They will also learn about the main stages within a successful benchmarking project.

Can I edit these course materials to add my own content and logos?

Yes. We allow the full customization of our course materials.

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Customer stories

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Keep up the good work.”

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Thank you for your communication! Your company and products are awesome!”

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Stanford MC

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