Benchmarking Skills


  • 82 Customizable PowerPoint Slides.
  • 72 Page Instructor Manual.
  • 67 Page Participant Manual.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 12 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • Reading List.
  • Course Advertorial.
  • Action Plan.
  • Free Lifetime Access.


We’d been searching for ages for an effective training course on benchmarking skills to deliver to our clients. But we couldn’t find a course that checked all the right boxes. So we decided to develop our own. And, here it is.

Top Companies, Trust Oak Innovation

Course Description

Benchmarking is an evaluation of processes by comparing them against what is seen as a standard, or best practice, within other companies.

And, companies complete benchmarking projects to:

  • Compare performance versus that of your competitors.
  • Compare performance across your own company.
  • Achieve greater performance accountability.
  • Identify performance gaps and areas of improvement.
  • Develop standardized metrics.
  • Mobilize a culture of continuous improvement.

Use the content to discuss the four main types of benchmarking:

  1. Internal benchmarking.
  2. Competitive benchmarking.
  3. Functional benchmarking.
  4. Generic benchmarking.

Next, use the content to explain that the main advantages of benchmarking for a company include:

  • Increased competitiveness.
  • Improved standards.
  • Improved efficiency.
  • Increased customer focus.
  • Reduced risk.
  • A culture of continuous improvement develops.
  • Areas of improvement are highlighted.
  • Key activities are identified.
  • A focus on quality.
  • Increased performance.
  • Greater performance expectations.

The disadvantages that need to be managed occur because benchmarking:

  • Is open to bias.
  • Can create dependencies.
  • May be impacted by a lack of information.
  • Can be costly.
  • Can create inaccurate comparisons.
  • May hinder understanding.
  • Can create stagnation.
  • May reduce customer satisfaction.

This training is designed to be delivered to all categories of employees.

Want to know how?

Use the amazing content to explore why some projects fail. Examine the components of a benchmarking system. And, how employees influence the success of benchmarking projects.

Next, use the content provided to detail how to develop a project. And, how to identify the role of benchmarking within companies.

Target Audience

This benchmarking skills training course is designed to enhance the skill set of all categories of teams in the workplace.

This course will target the needs of:

  • Line staff and team members that wish to develop a greater sense of control, and improved self-esteem, motivation and purpose within the organization.
  • Line staff and team members seeking to develop greater benchmarking skills.
  • Managers looking to further develop their leadership skills by understanding how to promote and support benchmarking projects within their teams.
  • Human resources professionals charged with promoting benchmarking skills in the workforce.

Learning Objectives

Your audience will learn to:

  • Understand the importance of benchmarking.
  • Identify the components of a benchmarking system.
  • Describe why some benchmarking projects fail.
  • Understand how employees influence benchmarking projects.
  • Develop a benchmarking project.
  • Identify the role of benchmarking.

Course Overview

Now let’s explore the 6 key sections of this training course material.

1. Benchmarking
For your audience to immerse themselves into your delivery, give them a quick sense of what this course is all about. Give them a sense of the why as well.

To illustrate, with so much global uncertainty these days, it is no wonder that organizations are turning their attention to benchmarking activities. Also, it is a great way to identify and learn from best practices.

Captivate your audience and use the content provided to focus on:

  • How some companies achieve improvements.
  • How benchmarking is an in-depth critical examination within a company.
  • Exploring the benchmarking process.
  • Discussing how successful benchmarking depends on exploring products or processes.
  • Outlining tried and tested techniques that can be used to compare products or processes with those of another company or across sections of a single company.

2. Performance benchmarking and product benchmarking
Performance benchmarking involves collecting and comparing data to identify performance gaps.

And, product performance benchmarks are the reference points used for comparing products to others. These are also known as product benchmarks.

Breathe life into your delivery by using this training material to focus on:

  • Best practices, standards, and outcomes in this area.
  • How to introduce a successful benchmarking project.

3. How to engage within benchmarking projects
Benchmarking performance can be challenging.

And, this is something frequently heard from clients who also have project management training needs.

Use the training course to:

  • Explore the reasons why projects are needed.
  • Outline the reasons why performance skills are needed.
  • Discuss how to scope a project.
  • Establish the source of a project statement.
  • Define an actual plan.
  • Focus on understanding processes and measures within projects.

4. The project team
Working within a benchmarking team can sometimes be complex.

That should not be surprising.

To navigate this maze, delight your audience by using the content to:

  • Explore how to build the project team and the roles required.
  • Discuss the role of resources and other key factors.

5. The main benchmarking process
Nurture your delivery style and use the training content to introduce your audience to the key stages of benchmarking projects.

Once you’ve captivated your audience, share how to:

  • Select the most appropriate approach to use.
  • Set the objectives of a project.
  • Prepare and plan activities.
  • Review project findings.
  • Focus on implementing improvements.
  • Evaluate the project.

6. Why benchmarking projects fail
Like many things in life, benchmarking projects can sometimes fail.

Paint a vivid picture by using the content to explore the most common obstacles that can, and will, emerge.

For instance, benchmarking projects can fail due to a:

  • Lack of clarity of purpose or focus.
  • Poor level of involvement.
  • Communication issues.
  • No follow-through on implementation.
  • Lack of resources.
  • Poor awareness of the benefits.

What You Get

  • 82 Customizable PowerPoint Slides.
  • 72 Page Instructor Manual.
  • 67 Page Participant Manual.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 12 Practical Training Guides.
  • 2 Course Tests.
  • Course Activities/Exercises.
  • Reading List.
  • Course Advertorial.
  • Action Plan.
  • Free Lifetime Access.

Order Now

$80.00Add to cart

11 reviews on
Nicole Harris
Nicole Harris
I had the opportunity to thoroughly review the training content and I am extremely pleased with the structure, training material and learning objectives. The quality of the content is Excellent!
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Darryl Treadwell
Darryl Treadwell
Oak Innovation's product are extremely well designed and contain additional information, reading materials, and resources that add great value to their already valuable products. The staff is helpful, knowledgeable, professional, engaging, and very responsive. These courses will provide a solid foundation for your training needs.
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Christy Crump
Christy Crump
I purchased the full offering of training programs from Oak Innovation a few years ago. I still refer back to the trainings after all these years. Their trainings are professional, organized, and full of pertinent information.
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Richard Whelan
Richard Whelan
The training materials are comprehensive, professional, to the point and great value. Together with handbooks are a great resource which saves so much time as a training provider. I have been using Oak for nearly 20 years. Thanks to the team at Oak Innovation
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Jeffrey Buller
Jeffrey Buller
As someone who’s been involved in training for more than twenty years, I’ve never known a resource that’s as consistently valuable as Oak. I’m always amazed at their willingness to provide purchasers of their complete range of presentations regular updates and new training packages at no additional cost. That makes my purchase become more valuable all the time. And their speed in responding to questions is phenomenal. One of the sessions I often provide is a Training the Trainers workshop. In it, the very first resource I encourage people to purchase is the library of resources from Oak. These packages have made my job infinitely easier, and I recommend them to anyone who’s looking for the highest quality in training materials. Jeffrey L. Buller, Senior Partner at ATLAS Leadership Training
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GK Lim
GK Lim
“During the early days of HRD Gateway, a 40,000-member international NGO dedicated to excellence in HRD/HRM, I got to know Des Fitzgerald (Oak Innovation) and his courseware. I become one of his early customers. I had clients in Asia who wanted training in certain areas. Instead of searching through the net for material, I logged onto his site, found what I wanted, bought his programs, and customized them to suit my clients requirements. The process saved me much time. Later, I bought the Oak full set of courses. Over the years, I saw Oak grow from a small operation to what it is today. That takes dedication and focus. Because they allowed me to download updates and new versions of the courseware, I found I did not have to go to another provider for my raw material." GK Lim President, HRD Gateway International
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Stephen Fraundorfer
Stephen Fraundorfer
WOW!!! An extremely thorough program. Covered the subject from beginning to end.
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Rey Carr
Rey Carr
Oak continually attends to the needs of various businesses and either creates or adjusts training modules on a variety of topics to be self-contained, practical and easy to use. And they stand behind every product with personal service."
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Tom Heck
Tom Heck
I've developed an alliance with Oak -- a company that has developed a wide assortment of training "modules" that you can download right now. When you download a module you own it forever and have permission to edit it, customize it (logos, etc.) and deliver the module as many times as you like. You receive a Word document, PDF, PowerPoint and comprehensive participant manual and your satisfaction is guaranteed or your money back. The modules are designed for trainers, coaches and consultants looking to increase the range of products and services they can offer their clients. Oak content is also ideal for managers and employees looking to extend their knowledge of organizational, management and employee titles. Tom Heck, President, International Association of Teamwork Facilitators
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John Paul
John Paul
“It is excellent - covers all of the important aspects and explains the topics in a very easy to understand format. The entire training is nice looking, professionally prepared and very participant friendly. You do an outstanding job of creating training modules that are practical and easily adapted to most training sessions." John Paul, Partner Association Works
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