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Never again struggle with developing slides from scratch, feel challenged trying to put together participant manuals, or have to come up with all the exercises required!

This benchmarking training course is instantly available, and it’s deceptively practical under the hood, applying best practices developed over many years.

Your perfect solution to virtually any delivery opportunity: full-day corporate courses, one-to-one coaching sessions, team training workshops, ongoing professional development sessions, and so much more.

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  • Product: Instantly Available.
  • Customization: Fully Editable.
  • Branding: Rebrand As Your Own.
  • Audience: Suitable For All Employees.
  • Duration: Full Day.
  • Experience: No Experience Required.


In business, benchmarking is an evaluation of processes by comparing them against what is seen as a standard, or best practice, within other companies.

Companies that have completed successful benchmarking projects understand that benchmarking is important as it allows a company to:

  • Compare performance versus that of your competitors,
  • Compare performance across your own company.
  • Achieve greater performance accountability.
  • Identify performance gaps and areas of improvement.
  • Develop standardized metrics
  • Mobilize a culture of continuous improvement

The four main types of benchmarking are:

  1. Internal benchmarking.
  2. Competitive benchmarking.
  3. Functional benchmarking.
  4. Generic benchmarking.

As companies seek to introduce benchmarking initiatives to address performance issues, they quickly come face to face with a challenge: determining how to maximize the advantages of benchmarking while at the same time minimizing any disadvantages that could occur.

To illustrate, the main advantages of benchmarking for a company are:

  • Increased competitiveness.
  • Improved standards.
  • Improved efficiency.
  • Increased customer focus.
  • Reduced risk.
  • A culture of continuous improvement develops.
  • Areas of improvement are highlighted.
  • Key activities are identified.
  • A focus on quality.
  • Increased performance.
  • Greater performance expectations.

Whereas, the main disadvantages are that benchmarking are that it:

  • Is open to bias.
  • Can create dependencies.
  • May be impacted by a lack of information.
  • Can be costly.
  • Can create inaccurate comparisons.
  • May hinder understanding.
  • Can create stagnation.
  • May reduce customer satisfaction.

Anyone involved with quality initiatives – on their own or within teams and who wants to introduce best practices more effectively will benefit from attending this benchmarking training. In particular, this training will help learners to successfully identify and introduce improvements that are needed to deliver success.

And now, Oak Innovation’s off-the-shelf and customizable benchmarking training can be used to deliver your own training courses.

Top Companies, Trust Oak Innovation

Course Description

Traditionally, training courses on benchmarking are geared towards managers and are harder for line staff to access. This training is designed specifically for all categories of employees and provides insight into the importance of benchmarking.

Through hands-on exercises and examples, learners will explore why some benchmarking projects fail and the components of a benchmarking system.

Designed to be accessible for all categories of employees, learners will discover how employees influence the success of benchmarking projects.

Throughout the training course, learners will learn how to develop a benchmarking project. And, from the slide deck and learner manual, they will learn how to identify the role of benchmarking within companies.

Learning Objectives

At the end of this training, participants will be able to:

  • Understand the importance of benchmarking.
  • Identify the components of a benchmarking system.
  • Describe why some benchmarking projects fail.
  • Understand how employees influence benchmarking projects.
  • Develop a benchmarking project.
  • Identify the role of benchmarking.

Course Overview

Here are the 6 key sections of this training course.

1. Benchmarking
With so much global uncertainty these days, it is no wonder that organizations are turning their attention to benchmarking. This section of the training focuses on:

  • How some companies achieve improvements.
  • How benchmarking is an in-depth critical examination within a company.
  • Exploring the benchmarking process.
  • Discussing how successful benchmarking depends on exploring products or processes.
  • Outlining tried and tested techniques that can be used to compare products or processes with those of another company or across sections of a single company.

2. Performance benchmarking and product benchmarking
Performance benchmarking involves collecting and comparing data so as to identify performance gaps. On the other hand, product performance benchmarks (that are also known as product benchmarks) are the reference points used for comparing your product to others.

This training focuses on.

  • Best practices, standards, and outcomes in this area.
  • How to introduce a successful benchmarking project.

3. How to engage within benchmarking projects
Benchmarking performance can be challenging.

And, this is something we frequently hear from clients who also have project management training needs.

This training will:

  • Explore the reasons why projects are needed.
  • Outline the reasons why performance skills are needed.
  • Discuss how to scope a project.
  • Establish the source of a project statement.
  • Define an actual plan.
  • Focus on understanding processes and measures within projects.

4. The project team
Working within a benchmarking team can sometimes also be complex. That should not be surprising to anyone. To navigate this maze, learners will develop the knowledge and skills needed to work well with different types of people. This section will:

  • Explore how to build the project team and the roles required.
  • Discuss the role of resources and other key factors.

5. The main benchmarking process
The training will help learners who want to effectively engage within a successful process. This section introduces learners to the key stages and know-how that are needed to effectively complete a project. In this section, they’ll learn how to:

  • Select the most appropriate approach to use.
  • Set the objectives of a project.
  • Prepare and plan activities.
  • Review project findings.
  • Focus on implementing improvements.
  • Evaluate the project.

6. Why benchmarking projects fail
Like many things in life, benchmarking projects can sometimes fail. And, not always from an immediately identifiable reason.

The training looks at the most common obstacles that can, and will, emerge.

To illustrate, benchmarking projects fail because of a:

  • Lack of clarity of purpose or focus.
  • Poor level of involvement.
  • Communication issues.
  • No follow-through on implementation.
  • Lack of resources.
  • Poor awareness of the benefits.

Who Needs Effective Benchmarking Skills?

  • Senior management that wants to strengthen their relationships with staff.
  • Managers, supervisors, and team leaders need benchmarking skills to lead, manage and motivate their teams.
  • Administrative, support staff, and line staff that needs benchmarking skills to maximize their engagement and participation within the organization.
  • HR professionals need benchmarking skills to meet the needs of the departments that they support.
  • Project managers need benchmarking skills to create more engagement and collaboration with their teams.
  • Organizational development professionals need benchmarking skills to secure relationships and participation from all functions within the organization.
  • Consultants and independent contractors who are being asked to play a role in organizational initiatives.

What You Get

  • A 72 Page Instructor Guide
  • A 67 Page Participant Manual
  • 82 Customizable PowerPoint Slides
  • Training Games And Training Icebreakers
  • A Course Advertorial
  • Eight Pre-written Expert Training Guides
  • Customizable Exercises And Tests
  • Further Reading Lists

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Benchmarking Training Course Materials