Oak Innovation: Benchmarking Performance Training Course Material


Oak Innovation’s benchmarking performance feedback training content can be easily delivered across virtual classrooms, webinars as well as traditional classroom settings. Just add your logo and brand the content as your own.

What you’ll get:

  • 72-page facilitator manual
  • 67-page participant manual
  • 82 Powerpoint slides
  • Practical exercises
  • Reading list
  • Course evaluation form
  • Course action plan
All training course material instantly available after checkout

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How to deliver a training course on benchmarking performance

Benchmarking performance has never been so critical.

In fact, benchmarking performance is a key indicator of the overall wellness of a company. It can help a company understand how well their organization is competing as well as highlighting areas of improvement that may be possible.

So, to offer you as much value as we can, we’ll break down how you can download our pre-written content in minutes. We’ll also show you how easy it is to deliver this content as your own.

Sample training course material

Say goodbye to endless hours of developing content from scratch. And, picture how great it could feel to deliver a successful training course on benchmarking skills.

Benefits of this training course material

  • Instantly available
  • Freedom to add your logo
  • Brand everything as your own
  • Fully customizable
  • Deliver the course wherever you want
  • All content is developed by industry experts
  • Saves you time and effort
  • Affordable
  • No experience required

What our customers say

I have used your courses and have found them helpful and effective in training my staff.

Andre Koen, Anoka County, MN, USA

It is straightforward, easy to identify and apply with daily workplace experiences.

Mathangani Muya, Pristine Management Solutions Ltd

The content is fine and provides a good range of techniques to train.

Peter Follett, Human Capital International

Explore these customer stories

What you’ll get

  • 72-page facilitator manual
  • 67-page participant manual
  • 82 powerpoint slides
  • Practical exercises
  • Further reading
  • Course evaluation form
  • Action plan

Learning objectives

At the end of this training course your participants will be able to:

– Understand the importance of benchmarking

– Identify the components of a benchmarking system

– Describe why benchmarking projects to fail

– Understand how employees influence benchmarking projects

– Develop a benchmarking project

– Identify the role of benchmarking

Course outline

In an effort to provide continued value, we’ll show you how to deliver the key sections of this training course.

What is benchmarking – At a basic level, benchmarking refers to how some companies achieve improvements. A a deeper level, benchmarking is an in-depth critical examination within a company.

Before undertaking a benchmarking opportunity, it is important that your audience have a thorough understanding of the process of benchmarking performance. For example, successful benchmarking involves exploring products or processes. And, it involves comparing these products or processes with those of another company or across parts of a single company.

This section packs some of the most powerful ideas that are easy to share. Plus, it’s just what you’ll need to engage your audience.

Your audience will want practical information that will help them engage better within benchmarking projects. So, we suggest that you use the content to discuss best practices, standards, and outcomes.

One of the quickest ways to convey performance benchmarking and product benchmarking is to focus your delivery on how to introduce a successful benchmarking project. For best results, we encourage you to share your own experience with successful benchmarking projects within quality management settings. This style of presentation fosters more engagement and will maximize learning opportunities for your audience.

Benchmarking projects – Let’s face facts, benchmarking performance can be hard. And, this is something we frequently hear from clients with project management training needs.

In this section, use the content to explore the reasons why benchmarking projects are needed.

Be sure to take your time and, wherever possible, encourage questions from your audience.

Storytelling is also a hugely effective way that you use to improve learning for your audience. We encourage you to prepare one or two industry-specific examples that will help ground the learning for your audience.

Next, use the content to explore the reasons why benchmarking performance skills are needed. And, how to scope this activity. Then, establish the source of a project statement. But make sure you use this material to define an actual plan. And, share how to focus on understanding processes and measures.

The project team – In reality, the relationship between successful benchmarking projects and team-building and teamwork skills is a critical one.

We find that the project team — with members selected carefully — is the cornerstone of successful projects. And, to be effective, the team make-up needs to be also adequately resourced. With that in mind, use the content provided to explore how to build the project team and the roles required.

For us, this is a crucial part of benchmarking performance. And, while some teams may be well-versed on working on benchmarking projects, and effective in their usage of resources, the truth is that to grow as a team then certain key factors will need to be developed. Use the content provided to explore these factors.

The benchmarking process – In the real world, there are so many important choices to make when putting together a successful benchmarking project.

And, many companies today find themselves walking a challenging path when it comes to continuous improvement. And, while prioritizing a benchmarking approach can be difficult, it’s an essential step for success.

Use the content to examine how best to select the most appropriate approach to be used. We’ve learned that this selection will help participants on how to set the objectives of a project. And, the content will show participants how to prepare and plan activities.

Next, use the content to explore how to review project findings, focusing on implementing improvements, and evaluating the project.

We encourage you to add company-specific competitors analysis examples. We also suggest you include insights on a competitor analysis framework if pertinent to your industry.

Why some projects fail – Last, but certainly not least, you should focus on the experiences of your audience, rather than just on the projects themselves. This will ensure that your audience develops a more grounded and general awareness of what can go wrong.

Of course, nobody wants to think of their projects failing, but projects fail all the time. In fact, it’s natural and not so surprising that projects don’t always succeed. However, this is a very important learning opportunity in an age where projects need to be successful, first-time. every-time. Use this section to prepare your audience for possible obstacles.

We cannot stress enough how important it is that your audience recognizes that some benchmarking projects can go wrong. And, this section will allow your audience to explore the reasons why some projects do not succeed and to use this knowledge to avoid these situations in the future.

Amazing expert guides will get you to the place you want to be

Over the years, we noticed that some people, along the way, have asked for a little more creative input. And, let’s face it, there are times when we all need an extra spark to make our training courses shine even brighter.

So allow us to introduce our free expert training guides. An innovative collection of guides that mix inspiration, insights, techniques and skills, sprinkled with everything you’ll need to deliver a successful training course. These guides are a security blanket of experience just for you. With eight free training guides instantly available, and each jam-packed with value, it’s the easiest way to get ahead.

  • Training icebreakers
  • How to select training materials
  • Training games
  • How to increase participation
  • Learn to improve your questioning skills
  • How to improve your listening skills
  • Learn how to deal with difficult people
  • How to evaluate training courses

Your courses, your way – everything you need to be the best

Within companies, across teams, on the go — wherever and however you want to deliver this course, it’s never been easier to put this content into action.

Wave goodbye to spending time developing training courses and say hello to awesome content that you can instantly download, customize, and even brand as your own.

You can download this training course material on benchmarking performance immediately after checkout.

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How to answer common questions

What is benchmarking?

Benchmarking is an in-depth critical examination of an organization, product, or process. Benchmarking studies determine how aspects compare with other organizations, products, or processes, which are ‘best in class’

What are the characteristics of a successful benchmarking project?

Successful benchmarking activities have the following characteristics:

  • Planned with clear objectives and timelines
  • Resourced appropriately
  • Shown to be of benefit and not for blame
  • Communicated in an open manner
  • Involve whatever personnel that are relevant to the project

How do you perform a benchmarking project?

These stages of a benchmarking project are:

  1. Recognize the need to benchmark
  2. Scope the benchmarking activity
  3. Select the benchmarking team
  4. Agree the approach
  5. Select the main objectives
  6. Prepare and plan activities
  7. Implement the project plan
  8. Review the findings Implement improvements
  9. Evaluate project and benefits

What are the four main types of benchmarking?

The four main types of benchmarking are:

  1. Internal benchmarking
  2. Competitive benchmarking
  3. Functional benchmarking
  4. Generic benchmarking

Why is benchmarking important?

Benchmarking is important as it allows you to:

  • Compare performance versus that of your competitors
  • Compare performance across your own company
  • Greater performance accountability
  • Identify performance gaps and areas of improvement
  • Develop standardized metrics
  • Mobilize a culture of continuous improvement

What are the main advantages of benchmarking for a company?

The main advantages of benchmarking for a company are:

  • Increased competitiveness
  • Improves standards
  • Improves efficiency
  • Increased customer focus
  • Reduces risk
  • Creates a culture of continuous improvement
  • Highlights areas of improvement
  • Isolates key activities
  • Focuses on quality
  • Increased performance
  • Creates performance expectations

What are the main disadvantages of benchmarking?

The main disadvantages of benchmarking for a company are:

  • Open to bias
  • Can create dependencies
  • Lack of information
  • Costly
  • Create inaccurate comparisons
  • Hinder understanding
  • Create stagnation
  • Reduce customer satisfaction

What is a benchmarking analysis?

A benchmarking analysis is a particular form of market research where companies compare their current performance against other companies in an attempt to improve continually.

List the main things to benchmark?

Here are the main things people benchmark:

  1. Technology
  2. Financial
  3. Strategy
  4. Marketing
  5. Products
  6. Processes
  7. Operations
  8. Productivity
  9. Retail
  10. Markets
  11. Services
  12. Countries
  13. Cities
  14. Governments

Why do some benchmarking projects fail?

Benchmarking projects fail because of a:

  • Lack of clarity of purpose or focus
  • Poor level of involvement
  • Communication problems
  • No follow-through of implementation
  • Lack of resources
  • Poor awareness of the benefits to be gained
  • Lack of a realization that improvement is required

How will these training materials help you instruct your audience to participate in a benchmarking project?

These course materials will help your audience participate in a benchmarking project. 

The course content will help your participants to overcome any concerns that they may have. They will also learn about the main stages within a successful benchmarking project.

Can I edit these course materials to add my content and logos?

Yes. We allow the full customization of our course materials.

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