Oak Innovation Excellent Organization Training Course Material


Get instant access to our amazing training course material on the excellent organization. Instantly save time. Skyrocket your training courses. And, so much more.

What you’ll get:

  • 48-page participant manual
  • 79 powerpoint slides
  • Practical exercises
  • Further reading
  • Course evaluation form
  • Action plan

Here’s the extra value that you’ll also receive:

  • Instantly download all training course material
  • Save hours in development time
  • Get training content developed by experts
  • Receive all source files (Powerpoint, Word, PDF) at no extra cost
  • Permission to customize without additional cost or restrictions
  • Add your logo and brand the content as your own
  • Deliver the content where, when and as often as you want
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How to deliver a training course on the excellent organization

Excellence within organizations should always be rewarded. People notice these things and respond favorably when they encounter excellence.

We appreciate that many corporate training professionals and business managers struggle to get the content they need to deliver a course on the excellent organization. In truth, it can be a little tricky to get the content needed – especially when there is not a lot of time available.

If you feel you want to offer courses in this area and you want to be ahead of the competition, then having access to the right content is vital.

We can get you started, instantly, with all the content needed to do this. And, in our continued effort to give you as much actionable value as we can, we’ll also outline how we would go about delivering this course material to our clients.

The takeaway: you can instantly get pre-written training course material to deliver a training course on the excellent organization.

Now let’s see how this training material can be delivered in real life and what you receive.

See who should attend and discover how to deliver this training course

One of the things that we’re continually fascinated by is how to target courses to meet the needs of a target. In a nutshell, we’re continually amazed about how groups from different roles, backgrounds, and even cultures can have and will respond to shared learning objectives.

For example, this excellent organization skills training course will address the challenges faced by line-staff, human resource professionals, general managers, and senior executives who seek to advance their understanding of the work organization.

Now stay with us for a minute as we explore the most important themes and turn them into actionable value for when you’re delivering this training course.

The first tip to remember is that the excellent organization tells a great story. And, as the standards of excellence, business success, and performance metrics continue to evolve, most companies will be looking to broaden their knowledge base. The truth is that it also makes sense for people to learn about excellence because they simply want to make their day-to-day work-life better.

The second tip is that to hit the right balance with your audience, you first need to identify what they need to about the excellent organization. To illustrate, most audiences are looking for a simple, practical course that will help them within their companies. This solution is especially the case for those that work within busy environments. As a result, it’s essential that your audience feels that they have spent their time wisely. And, that you have created an environment that fosters learning.

Our content will help you deliver on this promise.

The final tip is to use the content to present a well-executed course that explores the main components of quality management and excellence. The content will also define an excellent organization. And, it will discuss key excellence awards. To illustrate, awards like the EFQM Business Excellence Model and the Baldridge National Quality Program. For each part of this course, we would encourage you to add company or industry-specific examples which will further aid learning.

Now, let’s explore what you will receive and how this content can be delivered.

Learning objectives

If you are looking for content to present your own business training course on the excellent organization, this is the course material for you. And, you don’t have to be an experienced business trainer to get results like a pro.

What you’ll get:

  • 48-page participant manual
  • 79 powerpoint slides
  • Practical exercises
  • Further reading
  • Course evaluation form
  • Action plan

At the end of this training course your participants will be able to:

– Understand what defines an excellent organization

– Describe the components of excellence

– Explain the forms of excellence awards available – Baldridge & EFQM Awards

– Understand the nature of excellence

Course outline

In an effort to provide you with as much value as possible, we’re going to show you how we would use the content provided to deliver the key sections of this training course.

Introduction – This section will sow the seeds of learning. Your audience is here to learn from both you and the material provided. Start the course by exploring what defines an excellent organization. Next, provide them with real value by looking at why we need excellence. This section is where you can also focus on roles and responsibilities.

Keep it simple and use the content to discuss core values and concepts. This approach will highlight the importance of the involvement that everyone has in delivering excellence. End this section by exploring quality versus excellence and the potential obstacles to excellence.

This section is critical when delivering this course within larger companies. Especially when the larger company has many layers or categories of staff. The more complex the company can increase the possible sources of resistance.

Try to incorporate examples from your experiences with the excellent organization, as this will foster more engagement. Understand that if these examples and experiences might seem small, they’re hugely crucial to embedding learning.

Criteria for excellence – For most companies, achieving excellence is a balance of optimizing internal structures and processes and obtaining the necessary operational aspects desired. This endpoint is especially important when considering excellence awards. Use the content provided to explore two key excellence awards – EFQM Business Excellence Model and the Baldridge National Quality Program. Practical examples will ground your audience in this area. So, you should use the content to detail examples of excellence. For the best results, you should use the material to outline the benefits of assessing excellence.

Excellence & strategy – To help your audience see the direct link between strategic management and excellence, you can use the content to explore critical concepts like vision, metrics, and innovation. Any discussions on policy and excellence will open lots of opportunities for highlight concerns, previous experiences, and any fears that your audience may have. Although this may seem like a challenge, it will, in fact, give plenty of scope to aid learning.

Continuous improvement – Most people have come across the concept of continuous improvement. But, many often find it very frustrating to work out how to achieve these improvements continually. From experience, one of the most important things to discuss is the role of leadership, and it’s role in implementing excellence.

Excellence and the customer – Offering your audience insights on the role of customer-driven orgnaization and excellence is central to this section of the course. Maximizing customer relationship skills is a crucial driver for excellence. When delivering the content provided, we would encourage you to share your own experiences. In particular, how any skills related to the information provided in the material. Use the content supplied to explore customer culture and excellence.

No experience required

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We’ve put together a whole range of informative slides, manuals, and free PDF packages to create a training course that is simple and easy to understand.

This training course material an excellent organization can be downloaded immediately after checkout.

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You have a story to tell, a business course to deliver, and experiences to share. These things are important to us also.

We shrink the process of creating training content so that you can deliver training courses that your audience will both learn from and will be excited to attend.

Explore how we’re partnering with our clients to change the way they deliver training courses. And, learn how our customers are continually meeting the needs of their clients.

“Time is money — we all know that. And as coaches, our billable time is worth a lot of money, but program development time is not. For a once-off cost per training pack, you’ve saved coaches countless hours of program development time. Plus, because of the high-quality of your materials, you make us look good!

What you are offering for coaches is remarkable. Thank you! Thanks, also for letting us customize the programs with our logos, taglines, etc. Your spirit of generosity is much appreciated.

Well done. You’ve put a lot of work into this, and I am thrilled to see the result. All the Best.”

Sylva K. Leduc, MEd (Psychology), MPEC
Master Personal & Executive Coach
SAGE Leaders

“While managing a team of in-house facilitators at a large company, I first discovered Oak in 2004. We purchased several training products from his company and were very pleased with the quality and price. Later, I purchased his entire portfolio of training content and still use them to this day. I must say, I was reluctant at first to do business with someone out of the USA as one is never sure of the integrity of the business. I can say, without reservation, Oak delivers excellent customer service. If you’re considering Oak and still a bit iffy about purchasing from oversees. I’ll be glad to share my positive experiences regarding this company.”

Loretta Thirtyacre
Principal Talent Management and Organization Development
Exelon Generation

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How to answer common questions

What are the main characteristics of an excellent organization?

Peters & Waterman’ book ‘In Search of Excellence’ defined the 'The Excellent Organization' as having the following characteristics:

  • Bias for action
  • Close to the customer
  • Autonomy and entrepreneurship
  • Productivity through people
  • Hands-on and value-driven
  • Stick to the knitting
  • Simple form and lean staff
  • Simultaneous loose, tight properties

What are the main concepts associated with excellence?

Excellence is an outstanding practice in managing the organization and achieving results, based on the following fundamental concepts:

  • Results orientation
  • Customer Focus
  • Leadership and constancy of purpose
  • Management by Processes & Facts
  • People development and involvement
  • Continuous learning, innovation & improvement
  • Partnership development
  • Public responsibility

Why Do We Need Excellence?

Excellence allows organizations to:

  • Meet customer’s expectations
  • Survive in the competitive environment
  • Focus on core competencies

What are metrics?

Metrics are what make performance visible. They include:

  • What is measured?
  • How the measurement will happen
  • Why the measurement is taken
  • How the metric relates to the overall targets of the organization
  • How feedback on performance will happen

The system for measurement must be accurate and reliable to generate the metrics that are usable in assessing performance. The design and control of the measurement system will have an impact upon the effectiveness of the system.

Can I edit these training course materials?

Yes. You can even add your own logo and deliver the training course materials as your own.

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Whether you’re just starting out or well used to delivering training courses, Oak Innovation has everything you need to meet the needs of your audience, engage participants, save you time, and ensure successful courses.

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Oak Innovation Excellent Organization Training Course Material