Oak Innovation Excellent Organization Training Course

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  • 48-page participant manual
  • 79 powerpoint slides
  • Practical exercises
  • Further reading
  • Course evaluation form
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How to get training course material on the excellent organization and here’s how to download it instantly

If you want to start delivering training courses on the excellent organization, what do you do?

You start researching, start to create your PowerPoint slides, and get down to creating training manuals.

But there is another option that will save you time and effort. It’s customizable training content.

Put simply: you can instantly get pre-written training course material to deliver your training courses on the excellent organization.

Let’s explore what you will get.

Target content that will make a difference

This excellent organization skills training course can be delivered to address the needs of line-staff, human resource professionals, general managers, and senior executives who seek to advance their understanding of the work organization.

We’re going to provide some tips that you need to follow when delivering this training material.

The first tip to remember is that the excellent organization tells a great story and as the standards of excellence, business success, and performance metrics continue to evolve, most companies will be looking to broaden their knowledge base. But it also makes sense for people to learn about excellence because they simply want to make their day-to-day work-life better.

The second tip that we want to share with you is that hit the right balance with your audience, you first need to identify what they need to about the excellent organization. To illustrate, most audiences are looking for a simple, practical course that will help them within their companies. This solution is especially the case for those that work within busy environments. As a result, it’s essential that your audience feels that they have spent their time wisely. And, that you have created an environment that fosters learning.

The final tip that we want to share with you is to use the content to present a well-executed course that explores the main components of quality management and excellence. The content will also define an excellent organization. And, it will discuss key excellence awards. To illustrate, awards like the EFQM Business Excellence Model and the Baldridge National Quality Program. For each part of this course, we would encourage you to add company or industry-specific examples which will further aid learning.

Now, let’s explore what you will receive and how this content can be delivered.

Learning objectives

If you are looking for content to present your own business training course on the excellent organization, this is the course material for you. And, you don’t have to be an experienced business trainer to get results like a pro.

At the end of this training course your participants will be able to:

– Understand what defines an excellent organization

– Describe the components of excellence

– Explain the forms of excellence awards available – Baldridge & EFQM Awards

– Understand the nature of excellence

Course outline

In an effort to provide you with as much value as possible, we’re going to show you how we would use the content provided to deliver the key sections of this training course.

Introduction – This section is where you will sow the seeds of learning. Your audience is here to learn from both you and the material provided. Start the course by exploring what defines an excellent organization. Next, provide them with real value by looking at why we need excellence. This section is where you can also focus on roles and responsibilities.

Keep it simple and use the content to discuss core values and concepts. This approach will highlight the importance of the involvement that everyone has in delivering excellence. End this section by exploring quality versus excellence and the potential obstacles to excellence.

This section is critical when delivering this course within larger companies. Especially when the larger company has many layers or categories of staff. The more complex the company can increase the possible sources of resistance.

Try to incorporate examples from your experiences with the excellent organization, as this will foster more engagement. Understand that if these examples and experiences might seem small, they’re hugely crucial to embedding learning.

Criteria for excellence – For most companies, achieving excellence is a balance of optimizing internal structures and processes and obtaining the necessary operational aspects desired. This endpoint is especially important when considering excellence awards. Use the content provided to explore two key excellence awards – EFQM Business Excellence Model and the Baldridge National Quality Program. Practical examples will ground your audience in this area. So, you should use the content to detail examples of excellence. For the best results, you should use the material to outline the benefits of assessing excellence.

Excellence & strategy – To help your audience see the direct link between strategic management and excellence, you can use the content to explore critical concepts like vision, metrics, and innovation. Any discussions on policy and excellence will open lots of opportunities for highlight concerns, previous experiences, and any fears that your audience may have. Although this may seem like a challenge, it will, in fact, give plenty of scope to aid learning.

Continuous improvement – Most people have come across the concept of continuous improvement. But, many often find it very frustrating to work out how to achieve these improvements continually. From experience, one of the most important things to discuss is the role of leadership, and it’s role in implementing excellence.

Excellence and the customer – Offering your audience insights on the role of customer-driven orgnaization and excellence is central to this section of the course. Maximizing customer relationship skills is a crucial driver for excellence. When delivering the content provided, we would encourage you to share your own experiences. In particular, how any skills related to the information provided in the material. Use the content supplied to explore customer culture and excellence.

No experience required

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We’ve put together a whole range of informative slides, manuals, and free PDF packages to create a training course that is simple and easy to understand.

This training course material can be downloaded immediately after checkout.

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“Time is money — we all know that. And as coaches, our billable time is worth a lot of money, but program development time is not. For a once-off cost per training pack, you’ve saved coaches countless hours of program development time. Plus, because of the high-quality of your materials, you make us look good!

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Master Personal & Executive Coach
SAGE Leaders

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Loretta Thirtyacre
Principal Talent Management and Organization Development
Exelon Generation

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Frequently asked questions from training courses on the excellent organization

What are the main characteristics of an excellent organization?

Peters & Waterman’ book ‘In Search of Excellence’ defined the 'The Excellent Organization' as having the following characteristics:

  • Bias for action
  • Close to the customer
  • Autonomy and entrepreneurship
  • Productivity through people
  • Hands-on and value-driven
  • Stick to the knitting
  • Simple form and lean staff
  • Simultaneous loose, tight properties

What are the main concepts associated with excellence?

Excellence is an outstanding practice in managing the organization and achieving results, based on the following fundamental concepts:

  • Results orientation
  • Customer Focus
  • Leadership and constancy of purpose
  • Management by Processes & Facts
  • People development and involvement
  • Continuous learning, innovation & improvement
  • Partnership development
  • Public responsibility

Why Do We Need Excellence?

Excellence allows organizations to:

  • Meet customer’s expectations
  • Survive in the competitive environment
  • Focus on core competencies

What are metrics?

Metrics are what make performance visible. They include:

  • What is measured?
  • How the measurement will happen
  • Why the measurement is taken
  • How the metric relates to the overall targets of the organization
  • How feedback on performance will happen

The system for measurement must be accurate and reliable to generate the metrics that are usable in assessing performance. The design and control of the measurement system will have an impact upon the effectiveness of the system.

Can I edit these training course materials?

Yes. You can even add your own logo and deliver the training course materials as your own.

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