Business Excellence

$80.00

Anyone looking to improve their business excellence skills will benefit from the skills developed from these training materials.

You'll get everything you'll need immediately after checkout.

Get Business Excellence Training Course Materials For Your Courses And Workshops.

With so many things competing for your attention, its hard to find the time to create your own training course on business excellence.

One answer — harness the power of ready-made training course materials for learning professionals. And, get instant access to the content you need to thrive.

These practical training course materials can be a game changer in meeting your needs and those of your target audience.

Taking a practical, excellence-focussed approach this course material can be used to share key business excellence skills.

Participants attending your course will discover the components of excellence and what defines an excellent organization.

In particular, participants will learn about key excellence awards. These awards include the EFQM Business Excellence Model and the Baldridge National Quality Program.

 

Learning Outcomes.

By attending this Business Excellence Skills Training Course your audience will:

  • Understand what defines an excellent organization.
  • Be able to describe the components of excellence.
  • Be able to explain the forms of excellence awards available – Baldridge & EFQM Awards.
  • Understand the nature of excellence.

 

Topics Covered.

Here’s what is covered in our business excellence skills training course:

1. Business excellence

  • An excellent organization.
  • Why we need excellence.
  • Roles and responsibilities.
  • Core values and concepts.
  • The role of delivering excellence.
  • The differences between quality and excellence.
  • Potential obstacles to excellence.

2. The main criteria for excellence

  • EFQM Business Excellence Model and the Baldridge National Quality Program.

3. Excellence and strategic management

  • How the use of vision, metrics, and innovation within companies.

4. Continuous improvement

  • Continuous improvement in improving products, services, or processes.
  • The role of leadership in implementing excellence.

5. Excellence and the customer

  • Maximizing customer relationship skills.

 

Order Now And You’ll Receive

Instant access to everything you need.

  • Workbook.
  • Slide Deck.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 15 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • A Reading List.
  • A Course Advertorial.
  • An Action Plan.

Business Excellence