Decision Making


Up until now, people have had to develop all the content for a course on decision-making from scratch.

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The next time you need to deliver a training course on decision-making, just download everything that you’ll need here and it’ll release you from the challenges of doing everything yourself.

Your perfect solution to virtually any delivery opportunity: full-day corporate courses, one-to-one coaching sessions, team training workshops, ongoing professional development sessions, and so much more.

Why you will love this product:

  • Product: Instantly Available.
  • Customization: Fully Editable.
  • Branding: Rebrand As Your Own.
  • Audience: Suitable For All Employees.
  • Duration: Full Day.
  • Experience: No Experience Required.


Effective decision-making is the cornerstone of most business activities.

In this age of rapid change, companies of all sizes are interested in developing the decision-making skills of their leaders and line staff, enabling them to find innovators from their various people resources. A big challenge in that effort is that many staff have not received any formal development in this area, leaving companies searching for under-developed skill areas.

Oak Innovation’s customizable decision-making skills training can now be used to present your own training courses to fill this skills gap.

By the end of this course, learners will have developed a valuable skill set from which they’ll understand the main obstacles to effective decision-making and the decision-making process. They’ll also learn about a range of techniques and they will understand the benefits of a decision-making process.

Top Companies, Trust Oak Innovation

Course Description

Effective decision-making skills have become a focus issue for high-performing teams and excellent organizations. Examining critical issues, this decision-making skills training will focus on developing best practices and is designed to be accessible for all categories of employees. Learners will learn about the main obstacles to effective decision-making. Through hands-on exercises and examples, learners will also learn about an effective decision-making process and how to deal with uncertainty and risk.

And, from the slide deck and learner manual, they will be introduced to a range of techniques and will learn about the benefits of an effective decision-making process.

Learning Objectives

At the end of this training, participants will be able to:

  • Identify the main obstacles to effective decision-making.
  • Understand the decision-making process.
  • Understand a range of techniques.
  • Explain the benefits of a decision-making process.

Course Overview

There are 4 key sections in this training course.

1. Decision-making skills
Successful decision-making is a business-critical skill.

And, although the theories behind decision-making skills are simple it takes experience, knowledge, and practice to scale these skills successfully.

Gone are the days when decision-making skills were just learned on the job. Nowadays, companies want these must-have skills engrained across the organization and this requires effective training initiatives.

That is why this introductory section will:

  • Explore the advantages of better decision-making skills.
  • Highlight that ownership for a decision must be with those who need to implement the solutions.
  • Demonstrate the need to better utilize resources, especially knowledge-based resources.

2. The main types of decisions
Many professionals have difficulty in understanding the different types of decisions that may need to be taken in the workplace. As a result, this means that not every decision may be taken successfully. We have learned that effective decision-making can in reality only happen when learners understand the different types of decision-making that can exist and when they understand the challenges that can arise in terms of making decisions.

This section of the training tackles these key points.

3. The decision-making process
The course contains targeted content and is designed to assist any employee or individual who frequently needs to make decisions that will impact their team members and/or the organization as a whole.

In this section, the training will delve into a tried and tested six-step decision-making process.
simple 6 step process:

  1. Understand the underlying decision problem.
  2. Identify ways to eliminate or reduce critical uncertainties.
  3. Identify future decisions linked to the primary decision.
  4. Understand the complexity of the relationships.
  5. Decide what to do in the fundamental decision.

And, this training will:

  • Focus on the practical steps on improving decision-making skills.
  • Highlight the correct set of skills to overcome the challenges normally impacting on effective decision-making skills.

4. Decision-making techniques (Part 1)
Leaders and line staff alike increasingly work across complex environments and in situations where decisions need to be taken quickly and effectively. This training will:

  • Explore a range of effective decisions making techniques.
  • Discuss the PMI technique and the use of decision trees and fault trees.
  • Share the importance of disconfirming questions.
  • Outline the use of prospective hindsight and the body-frame technique.

The six main decision-making techniques discussed are:

  1. PMI.
  2. Decision trees.
  3. Fault trees.
  4. Disconfirming questions.
  5. Prospective hindsight.
  6. Body frame.

5. Uncertainty and risk
The very idea that individuals can be taught about uncertainty and risk can be challenging for some people. However, effective decision-making skills necessitate an ability to better manage risk. This section explores this key area.

6. Decision-making techniques (Part 2)
The final section of the training explores a series of techniques that will help course participants to make better decisions (e.g., linked decisions, trade-offs, and the even-swap method).

Who Needs Effective Decision-Making Skills?

  • Senior management that wants to strengthen their relationships with staff.
  • Managers, supervisors, and team leaders need decision-making skills to lead, manage and motivate their teams.
  • Administrative, support staff, and line staff that needs decision-making skills to maximize their engagement and participation within the organization.
  • HR professionals need decision-making skills to meet the needs of the departments that they support.
  • Project managers need decision-making skills to create more engagement and collaboration with their teams.
  • Organizational development professionals need decision-making skills to secure relationships and participation from all functions within the organization.
  • Consultants and independent contractors who are being asked to play a role in organizational initiatives.

What You Get

  • A 44 Page Participant Manual
  • 76 Customizable PowerPoint Slides
  • Training Games And Training Icebreakers
  • A Course Advertorial
  • Eight Pre-written Expert Training Guides
  • Customizable Exercises And Tests
  • Further Reading Lists

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Decision Making Training Course Materials
Decision Making