Interviewing Skills

Oak Innovation


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How to get interviewing skills training materials that will save you time

2020 offers many new opportunities to get interviewing skills training course materials.

We’ve learnt that the issues facing many business managers and training professions is how to get the time to develop training materials.

And then also deciding what training course materials are needed to offer an effective interviewing skills training course.

As such, how do you get access to practical training course materials that will deliver real and measurable results.

And, how to access training materials that will save you money and time. If you can meet both these targets then you’ll have the perfect receipe for effective training course content.

So, if you are looking to deliver your own interviewing skills training courses, then we’ve got some great training course materials that will help.

Consider what your participants really need to know

Use these course materials to develop the skills of your participants within a variety of organizational settings. And, explore techniques required to successfully participate within interviews. Plus, your participants will learn about various skills that are needed to conduct effective interviews.

Course overview

The following topics are covered within the slides, manuals and support materials provided.

Interviewing skills – Start by exploring what exactly is an interview. And, discuss what are the main types of interviews that occur within companies. Then explore the different type of skills that are needed (e.g., Questioning & Listening Skills). And, examine active and reflective listening skills. Plus, various types of questioning skills.

The recruitment interview – Next, explore the effectiveness of the recruitment interview.

The grievance – discipline interview – Then, discuss the grievance and discipline interview.

Handling poor performance – End the course by focusing on how interviews are used to handle poor performance.

Course objectives

Upon completion of this course, your participants will be able to:

– Understand the importance of the interview

– Identify the main types of interviews

– Introduce an effective interview process

– Understand different types of questioning and listening skills

– Identify and be able to avoid biases in interviewing

– Use four main types of interviews (e.g., Recruitment, Performance Appraisal, Counselling and Grievance/Discipline)

What you get

You will instantly receive the following training course materials to deliver your own interviewing skills training courses:

  • 43 page participant manual
  • 84 powerpoint slides
  • Practical exercises
  • Further reading
  • Course evaluation form
  • Action plan

Bonus free training materials available

You will also get the following free training guides:

  • Training icebreakers
  • How to select training materials
  • Training games
  • How to increase participation
  • Learn to improve your questioning skills
  • How to improve your listening skills
  • Learn how to deal with difficult people
  • How to evaluate training courses

Frequently asked questions from interviewing skills training courses

What are the four main types of interviews within organizations?

The practice of using interviews within companies is nothing new. However, developing the skills of staff is often overlooked. As is sharing an understanding of the different situations where interviews are used within companies. We beieve that there are four key areas where interviews are used. These are:

  • Recruitment
  • Performance appraisal
  • Counseling
  • Grievance/discipline

What is a simple interview process?

A simple and easy to use interviewing skills process is an important addition to any company. And, while most companies believe that their process is robust, it’s not uncommon companies to overcomplicate things. Here, are the four stages of any effective interview process:

  • Greet
  • Acquire
  • Supply
  • Depart

What are the main types of active listening skills?

Most business managers and training professionals understand the active listening skills can be a great way get the most out interview situations. Here, are the main types of active listening skills that can be employed within interviews.

  • Door Openers
  • Encouraging
  • Acknowledging
  • Affirmation
  • Open Questions
  • Checking
  • Clarification
  • Extension

What are the four types of reflective listening skills?

Even if initiatially you feel like you don't what reflective listening skills are, you'll immediately recognize these four examples.

  • Paraphrasing
  • Reflection of meaning
  • Reflection of feeling
  • Summary reflection

What are the benefits of excellent listening skills?

You don’t have to be a expert to understand the benefits of excellent listening skills. These skills will help anyone:

  • Learn about beliefs, feelings and attitudes
  • Gather factual information
  • Avoid misunderstandings
  • Clearer picture of staff issues

What are the six main types of interview questions?

Most experienced business managers will be well versed on the different types of interview questions that can be used. And, indeed on the benefits of each type of question and when they should be used.

That’s why an essential part of effective interview skills training course is understanding the different types of questions that can be used. The main six main types of interview questions are:

  1. Direct or closed
  2. Leading
  3. Topic-changing
  4. Probing and developing
  5. Open-ended
  6. Reflecting back

What are the six main biases that can occur during the selection process?

We all know how challenging it can be when something goes wrong within an recruitment and selection situation. Here, are the six main biases that can occur. These are:

  1. Expectancy
  2. Primacy
  3. Information seeking
  4. Contrast or quota
  5. Horns/Halo
  6. Stereotyping

Can I edit the content and add my own company logo?

Yes. You can now add your own logo's and customize the course content freely using Microsoft Word and Powerpoint. You can also deliver the course materials where, when and as often as needed.

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Customers stories

“The modules are certainly still proving useful. Every day I think of another use for them, they have come at just the right time, really excellent value for money – the complexity and depth in the materials mean we can mix and max powerpoint presentations to suit our audiences levels and requirements.”

Anita Wild
Action Development Group

“I have over 30 years of Training and Development experience. I just finished previewing Oaks newest course entitled Problem Solving. Having done the research, designed and developed many training programs myself from the ground up, I can tell you that this program is ready to go! It is as complete and comprehensive as I have ever seen. It allows for customization and tailoring and is flexible enough to fit any business situation. I have used Oak products in the past and can assure you that you will not find a better product on the market that matches the comprehensive nature, quality and price of this offering, they have thought of everything! Trust me, save yourself a lot of time, money and energy. you don’t have to re-invent the wheel.”

Dave Benak, Owner

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