Problem-Solving Skills Training – Course Materials For Your Professional Development Courses (Save 20–30 Hours Preparation).

We noticed that in many teams and organizations, problems weren’t the issue — the real issue was how people approached them.

When problems arose, teams often reacted impulsively, with confusion or stress, lacking a consistent method for analysing issues and crafting solutions.

Managers told us they wished their people had sharper, structured thinking skills: the ability to break down a problem, explore options, and reach solid decisions.

So we developed the Problem-Solving Skills course: a fully ready, editable training toolkit that teaches a clear, step-by-step problem-solving framework.

With real-world scenarios, exercises, and facilitator guidance included, the course helps trainers turn reactive chaos into thoughtful problem-solving — delivering clarity, confidence, and better decisions without spending 20–30 hours building the content from scratch.

You walk into the session fully prepared, confident, and ready to lead participants through a fundamental problem-solving transformation.

You got this.

Get The Problem-Solving Trainer Toolkit Now

One-time investment. Reuse for all your teams, all your sessions.

The Brands Our Material Support.

What This Training Material Makes Possible.

For participants

They’ll learn a straightforward 7-step problem-solving process, apply 10 proven techniques, and use planning tools like the PDCA cycle and force-field analysis.

Expect improved decision-making, smoother teamwork, and better solution implementation.

For you, the trainer

You’ll deliver a polished, professional program without heavy prep. You can customize the content to your audience’s context, tailor examples, adjust branding, and focus your time on facilitation, insight, and impact rather than slide creation.

For the organization

You’ll embed problem-solving capability across teams — leading to fewer recurring issues, more intelligent responses to change, and stronger performance. When people solve root causes rather than symptoms, your organization grows stronger.

What’s Included In The Pack.

Editable Slide Deck

A fully customizable presentation you can deliver immediately or tailor for your audience. Includes facilitation cues, case studies, the 7-step process, and discussion prompts.

Trainer Guide

A detailed manual guiding you through timing, discussion prompts, activity setup, adaptation tips for different formats (in-person, online, hybrid), and real-world facilitation support.

Participant Workbook

Editable workbook pages participants use during the session and for after-session reflection. Includes templates for problem analysis, decision-mapping, idea generation, action planning, and follow-through.

Activities & Scenarios

We encourage you to add company-specific, hands-on exercises such as root-cause workshops, brainstorming with structured techniques, decision-making simulations, peer review of problem solutions, and real-world scenario work that bring problem-solving to life.

Follow-Through Tools

If required, add extra action-planning templates, problem-tracking checklists, habit-building prompts, and reflection worksheets designed so the learning doesn’t end when the session ends — but becomes part of how people work.

Designed For Any Delivery Format.

Whether you’re training in-person, online, hybrid, or offering a blended format, this program adapts. Guidance is included for virtual breakout rooms, digital whiteboards, on-site facilitation, and ongoing follow-up.

Why Trainers Choose Our Pack.

You save 20–30 hours of prep time because the whole program is ready to deploy.

It’s fully editable and flexible — customize branding, adjust examples, tailor modules to your audience’s context.

It’s simple to deliver — you focus on facilitation, insight, and behavior change rather than content building.

It works for organizations of all sizes — used by internal training teams, external trainers, and consultants who want to build real problem-solving capability.

Who Is This Professional Development Course Material For?

• Managers seeking problem-solving training for employees to enhance team collaboration.
• Coaches working with teams or individuals to sharpen their problem-solving approach, questioning, and value-creation.
• HR professionals looking for professional development courses on problem-solving to integrate into learning programs.
• Trainers and facilitators delivering workshops on problem-solving, decision-making, and root-cause analysis.
• Leaders who want improve problem-solving skills to support better decision-making.
• Team leaders interested in a skills course on problem-solving to build stronger workplace teams.
• Independent facilitators and consultants who want to strengthen learning on problem-solving and foster clearer communication within their clients teams.

Topics Covered.

Module 1: Mastering the Art Of Problem-Solving

• Defining what problem-solving really means — not just fixing issues, but creating forward movement and opportunity.
• Exploring why problem-solving is a must-have skill for every leader and team member.
• Learning how to close the gap between what’s happening and what you want to happen — faster, smarter, and with less frustration.
• Using reflection techniques to uncover root causes, build awareness, and sharpen decision-making.

Module 2: Ten Proven Problem-Solving Techniques That Drive Results

• Brainstorming — unleash creative thinking and capture every idea without judgment.
• TPN Analysis — identifying what’s working (Things Positive Now) and what needs to change.
• Matrix Analysis — organize options to make complex decisions manageable.
• Paired Comparisons — evaluate priorities by comparing them directly, head-to-head.
• Team Purpose Analysis — align group problem-solving with a shared goal and clear intent.
• CaUsing and Effect Diagram — trace challenges back to their real source, not just the symptoms.
• SWOT Analysis — assess strengths, weaknesses, opportunities, and threats before acting.
• The 5 Ws — Using who, what, when, where, and why to clarify every angle of a problem.
• The 5 Whys — dig deep into cause and effect by asking “why” until you uncover the root issue.
• The Six Thinking Hats — Exploring problems from multiple perspectives for balanced, creative solutions.

Module 3: Planning And Implementing Projects That Stick

• Mastering the fundamentals of project planning — structure, clarity, and accountability.
• Learning how the PDCA Cycle (Plan-Do-Check-Act) drives continuous improvement.
• Turn problem-solving outcomes into action plans that create real change.
• Build momentum through thoughtful implementation and consistent evaluation.

Module 4: Using Force Field Analysis To Drive Change

• Understanding what a Force Field Analysis is and how to use it to visualize the push and pull of change.
• Learning to plan and implement change programs that overcome resistance and create commitment.
• Identifying and managing the driving forces that support change and the restraining forces that hold it back.
• Build strategies that strengthen your team’s readiness for transformation.

Module 5: The Seven-Step Problem-Solving Process

• Identifying and defining the problem clearly — no assumptions, no guesswork.
• Exploring the problem from multiple angles to uncover what’s really going on.
• Set clear, achievable goals that guide every step forward.
• Generate alternative solutions through collaboration and creative thinking.
• Select the best solution using evidence, intuition, and practicality.
• Implement the solution with confidence and communication.
• Evaluate outcomes and embed lessons learned for future success.

Module 6: Why Problem-Solving Sometimes Fails — And How To Prevent It

• Recognize poor problem-solving techniques that lead to wasted time and confusion.
• Understanding how lack of focus derails progress — and how to restore it fast.
• Identifying the impact of limited resources and how to work around them.
• Avoid non-implementable solutions by keeping actions realistic, measurable, and aligned with strategy.
• Learning how to make every solution stick through clarity, collaboration, and consistency.

How You’ll Use This Pack.

Purchase and download instantly.

Open the slide deck, workbook, and trainer guide in your preferred software.

Customize branding, adjust examples, and tailor the module sequence to your audience if desired.

Deliver with confidence, guide your participants through the problem-solving process, and watch recurring issues drop, decisions improve, and productivity rise.

Get The Problem-Solving Trainer Toolkit Now

Success Stories.

Imagine walking into that training room on a Monday morning and seeing your people already generating real solutions. That’s what this will look like for you.

Larina Bichakhchyan of ProCredit Bank rolled out Oak Innovation’s programs and got glowing feedback from both trainers and participants. Total success!

Oak Innovation’s training materials make Leon du Plessis’s sessions at Camellott Communications so much easier to deliver. Everything is comprehensive, engaging, and keeps participants fully involved.

Liz McConnell of Thinking Room was blown away. Oak Innovation’s training package goes so far beyond expectations — incredibly detailed and thoughtfully designed.