Problem Solving Skills

$80.00 - Full Course

Get everything required to customize and teach a practical problem-solving course.

Download today. Add your branding. Deliver it to your team or clients.

33 editable slides · 26-page trainer guide · 76-page workbook · 17 activities

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One payment. No Recurring Fees.

A Complete Problem-Solving Course, Prepared For Delivery.

Equip participants with structured techniques for defining problems, exploring causes, developing solutions and taking effective action.

Problem Solving Skills and Decision Making Skills go hand in hand, making them a particularly useful combination for practical workplace training.

Who Are These Problem Solving Training Materials For?

Instead of creating slides, exercises, facilitator notes, and participant materials from scratch, you can customize this complete course toolkit with your own branding and examples.

Teach this course toolkit in person, virtually, or as part of a blended learning program.
 

What’s Covered In This Problem Solving Training Course Material?

1. Problem solving techniques.

  • How to define problem solving.
  • Why we need to solve problems.
  • How can the gap between what is happening and what is desired be shortened?
  • How to use reflection techniques when solving problems.

2. Ten problem-solving techniques.

  • Brainstorming.
  • TPN Analysis.
  • Matrix Analysis.
  • Paired Comparisons.
  • Team Purpose Analysis.
  • A Cause And Effect Diagram.
  • SWOT Analysis.
  • We examine the 5 Ws.
  • The 5 Whys technique.
  • The Six Thinking Hats.

3. Planning and implementing projects.

  • The fundamentals of planning.
  • The PDCA Cycle.

4. Force Field Analysis.

  • A force-field analysis.
  • How to plan and implement a change program.
  • Overcoming resistance to change.
  • Driving and restraining forces.

5. An effective seven-step problem-solving process.

  • How to identify the problem.
  • How to explore the problem.
  • Setting goals.
  • Alternative solutions.
  • How to select the best solution.
  • Practical approaches to implementing a solution.
  • How to evaluate problems.

6. Why can problem-solving fail?

  • Poor problem-solving techniques.
  • A lack of focus.
  • The impact of a lack of resources.
  • Non-implementable solutions.

 

Free Problem-Solving Skills Workshop Preview.

Below are sample materials from this course.

We intentionally use generic backgrounds and titles, so you can easily rebrand and customize everything as your own.

No subscriptions. No recurring fees. No attribution required.

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What Trainers Actually Say.

★★★★★ “Oak creates self-contained, practical, and easy-to-use training modules… with personal service.” – Rey Carr, Peer Resources.

★★★★★ “This program is ready to go! Complete and comprehensive as I’ve ever seen.” – Dave Benak, TrainingPays.

★★★★★ “Courses are laid out so well and spark natural dialogue… Most thorough content you can find.” – Bryon Jennings.

★★★★★ “The notes for facilitator were simple and easy to follow.” – Tracey O’Shea, Forest Laboratories.

 

Frequently Asked Questions.

What problem-solving techniques should a training program cover?

Effective Problem Solving training covers practical techniques such as Root Cause Analysis, Fishbone Diagrams, SWOT Analysis, the 5 Whys, Force Field Analysis, Matrix Analysis, and PDCA, as well as brainstorming and Six Thinking Hats. Participants learn how to analyze issues systematically, generate solutions, evaluate options, and make informed decisions.

Does Problem Solving training teach Root Cause Analysis?

Yes. Effective Problem Solving training teaches participants how to use Root Cause Analysis tools to identify the underlying causes of workplace problems rather than simply treating symptoms. Addressing root causes helps create long-term solutions and reduces the likelihood of recurring issues.

Who should attend Problem Solving training?

Problem Solving training is ideal for managers, supervisors, team leaders, project managers, and employees who need stronger problem-solving and decision-making skills. It is also valuable for continuous improvement teams, quality professionals, and anyone responsible for analyzing and resolving workplace challenges.

What should a complete Problem Solving training program include?

A comprehensive Problem Solving course should include presentation slides, an instructor guide, participant workbook, and practical problem-solving activities. Quality materials also provide facilitator guidance, case studies, discussion exercises, decision-making frameworks, and action planning resources that support workplace application.

Are Problem Solving training materials editable and rebrandable?

Yes. Slides, participant workbooks, and instructor guides should all be supplied in editable formats. You can add your own branding, organizational examples, terminology, and case studies to make the training more relevant to your audience or clients.

Will Problem Solving training benefit experienced teams?

Yes. A structured Problem Solving approach helps experienced teams use consistent methods for analyzing issues, making decisions, and implementing solutions. Shared frameworks improve collaboration, reduce assumptions, and support better decision-making across the organization.

Can Problem Solving training materials be reused with different teams or clients?

Yes. Editable training materials can be delivered repeatedly across different teams, departments, organizations, and client groups. Many facilitators customize examples and workplace scenarios while keeping the core problem-solving methodology consistent.

Do you need facilitation experience to teach Problem Solving?

No. A comprehensive instructor guide provides clear step-by-step facilitation notes, delivery guidance, discussion prompts, and activity instructions throughout the course. This enables both experienced facilitators and first-time trainers to confidently deliver structured Problem Solving workshops.

How quickly can you prepare and deliver Problem Solving training?

Most facilitators customize professional training materials in 30 to 60 minutes and deliver the workshop the same week. Preparation usually involves adding branding, reviewing facilitator notes, selecting relevant case studies, and tailoring activities to the audience.

Can you teach Problem Solving without previous facilitation experience?

Yes. A comprehensive instructor guide provides step-by-step instructions, facilitation guidance, and practical advice for managing discussions and helping participants avoid jumping straight to solutions. Even first-time trainers can confidently deliver engaging Problem Solving workshops using professionally developed training materials.

 

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33 slides • 26-page guide • 76-page workbook • 17 activities • Instant download • Use forever

 

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