Complaint Handling


We know that effective complaint handling training materials take time to develop.

We’ve solved this problem for you.

$119.95 $99.95


Oak Innovation’s effective complaint handling training package is designed for professionals looking to save time when creating course material and people managers that want to train their staff.

Thanks to our exclusive 29 page step-by-step facilitator manual, 75 page participant manual and 85 ready-to-deliver slides, you’ll get everything you need instantly. Expert guides also available with your download provide extra support for your training courses.

When you deliver this courseware, your trainees will learn all about effective complaint handling and will be able to:

  • Understand the value of handling complaints within the organization.
  • Implement an effective complaint handling approach.
  • Manage and measure an effective complaint handling process.
  • Support an effective complaint handling process in action.

Instantly download the following customizable training materials:

tick29 Page Facilitator Manual.

tickPrint-Ready Course Advertorial.

tick14 Free Expert Training Guides.

tickPrint-Ready Course Overview.

tick7 Case Scenarios.

tick85 Powerpoint Slides.

tick75 Page Participant Manual.

tickCourse Exercises.

tick21 Training Icebreakers.

tick21 Training Games.

tick2 Course Tests.

tickFurther Reading.

tickCourse Evaluation.

tickAction Plan.

tick2 Bonus Participant Handouts.

Are there any free benefits?

It sounds so obvious, but we share our content.

So, you get the content you need. And, you get to add your own logos. in fact, you can run this content as your own.

Plus, you get unlimited rights. And, you can edit the material. And, use them where, when and as often as required. Check out our terms of use.

Be sure to keep in touch with us.

And, ask about our training materials. Plus, our pricing. Not to mind, any download queries.

Our staff are standing by. And, are always ready to help.

Be sure to read our FAQ page.