Problem Solving: Fix It Once. Fix It Right.
Most workplaces are full of people who are busy, responsive, and genuinely trying to help.
They see a problem. They jump on it. They patch it. They move on.
Then it comes back. Again. And again. And again.
- Teams repeat the same mistakes because no one asked why it happened.
- Employees waste hours debating problems without a structured approach.
- Decisions become reactive firefighting instead of planned prevention.
- Root causes stay hidden behind quick fixes and temporary patches.
- Important work slows down while energy gets sucked into recurring crises.
The best organizations don’t have fewer problems. They have better problem solvers.
Are you ready to build them?
Equip your organization with practical problem solving training that develops analytical thinking and effective decision making.
This instructor-ready workshop guides learners through proven problem-solving techniques while providing trainers with a customizable course that’s suitable for employees, supervisors, and managers alike.
Designed for managers, supervisors, team leaders, project teams, and employees at all levels, this flexible training program can be delivered in the classroom, virtually, or as part of a blended learning solution — making it ideal for organizations seeking to develop practical problem-solving capability across their workforce.
Download by 9 AM. Customize by 11 AM. Deliver by 2 PM. Invoice by 5 PM.
What Your Participants Will Walk Away With.
By the end of this training program, your participants will:
- Define problem-solving and identify different types of problems.
- Apply ten essential problem-solving techniques.
- Utilize a seven-step problem-solving model.
- Implement planning methods like PDCA Cycle and Force Field Analysis.
- Recognize and overcome common pitfalls in problem-solving.
- Develop actionable strategies for real-world challenges.
6 Modules That Turn Symptom Treaters Into Root Cause Finders.
Your participants will develop practical problem solving skills that help them identify root causes, evaluate alternatives, and implement effective workplace solutions.
They learn proven problem-solving tools and techniques that help improve decision-making, reduce recurring issues, and drive continuous improvement.
1. Understanding the Problem-Solving Mindset
- Understand why problem-solving skills are essential in today’s workplace.
- Develop a proactive approach to identifying and addressing challenges.
- Analyze problems from multiple perspectives.
- Identify gaps between current performance and desired outcomes.
- Strengthen critical-thinking and analytical skills.
2. Mastering Problem-Solving Techniques
- Use brainstorming techniques to generate creative solutions.
- Apply Fishbone Diagrams to identify root causes.
- Conduct SWOT analyses to evaluate situations effectively.
- Use the 5 Whys technique to uncover underlying issues.
- Apply Matrix Analysis to compare alternatives and priorities.
- Use the Six Thinking Hats framework to improve decision-making.
3. Planning Successful Solutions
- Understand the importance of planning before implementation.
- Apply the Plan-Do-Check-Act (PDCA) improvement cycle.
- Create practical and achievable project plans.
- Monitor progress and adjust plans when necessary.
- Support continuous improvement initiatives.
4. Managing Resistance to Change
- Understand why resistance occurs during change initiatives.
- Use Force Field Analysis to identify supporting and opposing factors.
- Recognize barriers that prevent successful implementation.
- Build support for new processes and improvements.
- Increase the likelihood of successful adoption of change.
5. The 7-Step Problem-Solving Process
- Define problems clearly and accurately.
- Identify root causes rather than symptoms.
- Set SMART goals for improvement.
- Generate and evaluate alternative solutions.
- Select the most effective course of action.
- Implement improvements systematically.
- Measure results and identify further opportunities for improvement.
6. Avoiding Common Problem-Solving Mistakes
- Avoid common decision-making errors and biases.
- Maintain focus throughout the problem-solving process.
- Recognize resource and implementation constraints.
- Develop practical and realistic solutions.
- Improve long-term problem-solving effectiveness.
Everything You Need To Deliver Tomorrow.
The training program materials are written in a practical step-by-step format that makes delivery straightforward and engaging — even if you’ve never taught problem solving before.
- 33 editable PowerPoint slides — your logo, your brand, your examples.
- 26-page instructor guide — scripted talking points, transitions, timing.
- 76-page participant workbook — print or share digitally.
- 17 proven activities & exercises — real problem scenarios, not theory.
- Problem-solving templates & root cause analysis worksheets — ready to use on real workplace issues.
- Full-day delivery flow — structured, ready to run in classroom, virtual, or hybrid.
All files are yours forever. No subscriptions. No recurring fees. No attribution required.
Costs less than one hour of a process improvement consultant’s time. Replaces 30+ hours of your own development work.
What Trainers Actually Say.
★★★★★ “Oak creates self-contained, practical, and easy-to-use training modules… with personal service.” – Rey Carr, Peer Resources.
★★★★★ “This program is ready to go! Complete and comprehensive as I’ve ever seen.” – Dave Benak, TrainingPays.
★★★★★ “Courses are laid out so well and spark natural dialogue… Most thorough content you can find.” – Bryon Jennings.
★★★★★ “The notes for facilitator were simple and easy to follow.” – Tracey O’Shea, Forest Laboratories.
Frequently Asked Questions.
What problem solving techniques are taught in this training program?
Your participants will learn practical problem solving techniques including Root Cause Analysis, Fishbone Diagrams, SWOT Analysis, the 5 Whys, Force Field Analysis, Matrix Analysis, PDCA, brainstorming, and Six Thinking Hats.
Does this training program teach root cause analysis?
Yes. Your participants will learn how to use root cause analysis tools to identify underlying causes of workplace problems rather than simply treating symptoms.
Is this problem solving training program suitable for managers and supervisors?
Yes. The course is designed for managers, supervisors, team leaders, project managers, and employees who need stronger problem solving and decision-making skills.
Is this training program editable and rebrandable?
Yes. All files are fully editable and can be customized for your organization or clients.
Will this training program work for experienced teams?
Yes. The course helps teams use a consistent approach to solving problems and making decisions, regardless of experience level.
Can I use this training program with different teams or clients?
Yes. It is designed to be delivered again and again across teams, departments, and organizations.
Do I need facilitation experience to teach the training program?
The instructor guide provides a clear step-by-step process, making it easy to deliver the training with confidence.
How quickly can I start using this?
Immediate download. Customize in 30 minutes. Deliver this week.
What if I’ve never taught problem solving before?
The instructor guide walks you through exactly what to say, when to say it, and how to handle teams who want to jump straight to solutions. No prior problem solving training experience needed.
The Real Cost Of Waiting.
Every day you don’t have this toolkit is another day you’re:
- Watching teams apply the same broken fixes to the same recurring problems.
- Missing process improvement engagements because you have nothing ready.
- Saying “I need two weeks to prepare” instead of “I can do Tuesday.”
The next problem solving training request is coming. Will you be ready?
33 slides • 26-page guide • 76-page workbook • 17 activities • Instant download • Use forever
Used By Training Teams Worldwide To Deliver Complete Corporate Programs In A Fraction Of The Time.
Helping Training Teams In 70+ Countries Deliver Professional Programs Faster And With Less Effort.









