How does Oak Innovation help you succeed?

Oak Innovation offers more than just workshop content to facilitate in your workshops - we offer everything you need to create a practical, memorable workshop experience.

What makes Oak Innovation a world leader?

With over 30 years in the industry, we possess the experience, workshop materials, and learning and development expertize to empower corporate trainers, people managers, consultants, and entrepreneurs to deliver practical workshops.

Why use these training packs?

Because it’s a fast, instant way to get everything you need to facilitate workshops that you — and your audience — will love.

Can I edit these training packs?

Yes! Everything is created in Microsoft Office, allowing you to easily edit, rebrand, and deliver the workshop packs as needed.

Can I deliver these training packs as my own?

Absolutely! All workshop packs can be delivered under your brand.

Is this a physical product?

This is a digital download. You can print and edit it as your own.

CRM Skills Workshop Pack

$80.00

Ideal for medium to large-sized team workshops, the Oak Innovation workshop pack on CRM skills has all the smart features of top-tier workshops available, a perfect balance of editable training course material and a budget-friendly price tag.

SKU: CRMA Categories: Leadership Skills, Workshop Packs Brand: Oak Innovation

Description

How Leading Facilitators Are Putting The Best Editable Slides And Workbooks On CRM Skills Into Practice.

The CRM Skills Workshop Bundle blew our customer base away with its impressive time-saving performance and editable workshop materials for less than $100.

Release the power of effective CRM skills to transform your organization’s customer relationships and drive business success.

Oak Innovation’s CRM Skills Workshop Pack offers a comprehensive, customizable training solution designed to equip teams with practical knowledge and tools that span foundational principles to advanced customer-focused strategies.

This ready-to-use pack includes an 83-slide presentation, a detailed 58-page workbook, training games, exercises, and an instructor manual, all editable to suit your unique audience.

Participants learn to master CRM as both a product and a process, understand how to seamlessly introduce CRM systems, and develop a customer-centric mindset that elevates service and loyalty.

The course covers key topics such as identifying customer needs, understanding different customer types, delivering world-class service at every touchpoint, and driving continuous improvement linked to quality management standards.

By building these critical CRM competencies, your team gains the confidence and capability to create strong, lasting customer relationships that directly impact organizational performance and success.

With Oak Innovation’s CRM training, facilitators benefit from a plug-and-play curriculum that saves time while enabling engaging, impactful workshops trusted by leading organizations worldwide.

Equip your team to adopt best practices in CRM and turn customer interactions into meaningful business growth.

Why Choose To Facilitate Oak Innovation’s CRM Skills Workshop Material?

Comprehensive & Customizable: Instantly access an 83-slide presentation, a 58-page workbook, detailed instructor manual, engaging workshop games, icebreakers, exercises, and more—all fully editable to suit your audience and brand.
Accelerate Workshop Delivery: Save weeks of development time with a plug-and-play curriculum designed for rapid rollout and maximum engagement.
Real-World Impact: Equip participants with the practical CRM skills and awareness needed to build strong, lasting customer relationships that directly impact your bottom line.
Proven Content: Trusted by top organizations, this workshop pack covers every aspect of CRM, from foundational principles to advanced customer-focused strategies.

What Will Your Team Learn?

Master The Essentials: Understand CRM as both a product and a process, and how to seamlessly introduce it within any organization.
Deliver World-Class Service: Identify what customers want, why they return, and how to exceed their expectations at every touchpoint.
Drive Organizational Success: Learn the competencies required for effective CRM and the business impact of getting it right—or wrong.
Adopt A Customer-Centric Mindset: Develop a customer-centered approach, explore different customer types, and discover how employees shape every relationship.
Continuous Improvement: Gain quality management skills, understand standards, and build action plans for ongoing CRM excellence.

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