Oak Innovation Decision Making Skills Training Course


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How to get training material on decision-making skills and launch your training courses

When we look at a successful business, we often explore the different characteristics of the employees. And, we especially look-out for decision-making skills.

The reality we find is that many companies display mixed abilities in terms of making effective decisions. And, sometimes the companies that believe that they are great taking decisions actually emerge as losers where luck and even competitors equal incapacity to take decisions tips the balance.

In our continued effort to promote value, we are pleased to share training material that can be used to deliver a successful decision-making skills training course. On top of that, we’ll also outline how we would deliver this course as if we were running it.

Read on to explore what you’ll receive and how this course content can be delivered.

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What you should consider when delivering this decision-making skills training course

This decision-making skills training course will primarily address the challenges faced by general operatives and line-managers who need to make better decisions as part of their duties. Professionals will also find this program particularly beneficial if they work within fast-paced business environments.

In a world full of alternatives, it’s no wonder that employees need to learn to make more effective decisions in the workplace. And, it’s not surprising that companies are increasingly seeking best practice training material to guide them.

Now you can use this course material to help your audience to make better and faster decisions within their companies.

Read on to explore what you’ll receive and how these course materials can be delivered.

Learning objectives

If you are looking for content to present your own business training course on decision-making skills, this is the course material for you. And, you don’t have to be an experienced business trainer to get results like a pro.

At the end of this training course your participants will be able to:

– Identify the main obstacles to effective decision-making

– Understand the decision-making process

– Understand a range of techniques

– Explain the benefits of a decision-making process

Often our customers pair this decision-making course with our training content on how to improve problem-solving skills.

Course outline

In an effort to provide you with as much value as possible, we’re going to show you how we would use the content provided to deliver the key sections of this training course.

What is decision making – Learning how to make better decisions is a business-critical and life skill. And, there are reasons why companies are more determined to develop these skills than before. Specifically, the reasons are down to the need for change management skills, a desire to remain competitive, and a growing realization of the need to be continually innovating. It used to be that these skills would emerge naturally within the organization, or some categories of staff would receive development. Now companies are investing in developing these fundamental skills across all employee categories.

Your audience will learn that decision-making involves selecting between two or more options that are available.

Sounds simple?

Well, it is.

As the course begins, your audience may be a little apprehensive. Think about it as it’s not every day we attend a session that draws attention to how we make decisions. Some may even feel insecure in their abilities. So, it’s best to take things a little slow.

Let’s dig deeper into what you can explore with your audience.

Your audience may be worried as decisions made in the organization can potentially impact at all levels – strategic, tactical, and operational. This fear is natural; it should be acknowledged and eased from the outset.

One strategy to curb this fear is to share that the hallmark of decision-making skills within organizations has seen a shift in recent years. Companies are now recognizing the need to both upskill and empower their staff. This change is especially relevant with a backdrop of rapid change, a knowledge economy and a requirement to enable employees to participate in all decisions. For example, the ability to use all knowledge-based resources in the decision-making process can only be useful if the people with the knowledge are empowered to make the decisions.

What can enable people to make better decisions?

There’s no single answer, but we have learned that the ability to involve people in the decision-making process allows the organization to empower their staff. And you can use the content to explore the advantages that emerge for the organization. No list will ever be complete, but among the benefits are:

  • Ownership for the decision is with those who need to implement the solutions
  • Different perspectives brought to bear on the decision-making process
  • Better utilization of the resources, especially knowledge-based resources

Types of decisions – We all understand the multitude of risks that emerge from poor decision-making skills. If your audience is to stand any chance of making better decisions, they must learn about the different types of decision-making that can exist. And while it’s easy just to list examples of decision-making, you should use the content to create a shift in how your audience thinks about decisions.

Be sure to encourage your audience to openly discuss any challenges that they have in terms of making decisions. Even brief examples will help you generate better levels of engagement as you use the material provided to explore individual and group decision making.

Set aside some time to share your experiences with making decisions. Whether it’s just a simple series of poor choices that you’ve taken, inspirational successes, or developed industry-specific lessons, this storytelling will play a significant role in their learning. Consciously building in these stories to the content will build on the material provided and embed learning for your audience.

The decision-making process – If you catch yourself overthinking on how to share a decision-making process, you’re in good company as many struggle with this very area.

We’ve learned that often people know what skills they want to develop but just can’t figure out just how to make these changes. We suggest that you follow the content as provided and to focus on the practical steps on improving decision-making skills and the rules-of-thumb that we all can use to make better and faster decisions.

Let’s explore this a bit further.

When your audience will return to work, and perhaps will feel overwhelmed when making decisions, they will focus on what they have learned in this course. For example, all of us can forget to set objectives and will use things in our environment to distract us from making decisions. Having the correct set of skills will overcome all these challenges will aid decision-making.

Decision-making techniques – Part 1 – As simple as it sounds, this part of the course will open up real opportunities for your audience to improve their decision-making skills.

Pay attention to the learning objectives as you walk through the content provided. This focus will ground all learning and allow for greater certainty on the direction the course is going.

Start this section by using the material to explore a range of effective decisions making techniques. Remember that it’s critical for your audience to understand the PMI technique and the use of decision trees and fault trees. Next, share the importance of disconfirming questions. Plus, the use of prospective hindsight and the body frame technique.

Sharing decision-making success stories with your audience will magnify their learning at this point.

Dealing with uncertainty and risk – Staring at decisions all day can fry your brain. And, when your audience is feeling stressed by uncertainty and risk, it can significantly impact their ability to make effective decisions. Use the content to help your audience to let go of some preconceptions and explore how to deal with change. And, of course, how they can better manage risk.

Decision-making techniques – Part 2 – We usually get by without raising the whole area of self-talk, but now and again, it’s essential to build this concept within some training courses. For example, it is so critical to shift your audience’s self-talk from “I make terrible decisions all the time” to something like, “I now have techniques to help me make better decisions.”

If your audience shares that they are suffering in terms of how to make better decisions, show your concern by actively listening. There’s nothing wrong with them talking about challenges, and it should be encouraged at that stage in the course.

End the course by examining a series of techniques that will help your course participants to make better decisions. Use the content provided to focus on linked decisions, trade-offs, and the even-swap method.

No experience required

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Frequently asked questions

What are the six criteria for an effective decision making process?

Here are the primary criteria:

  1. Focus on what is important
  2. Process logical and consistent
  3. Takes into account objective and subjective factors and uses both analytical and intuitive thinking
  4. Requires only as much information as is necessary to make the decision
  5. Encourages and guides information gathering
  6. Straightforward, flexible and user-friendly

What are the six main decision-making techniques?

The following are the six main decision-making techniques available:

  1. PMI
  2. Decision trees
  3. Fault trees
  4. Disconfirming questions
  5. Prospective hindsight
  6. Body frame

How do you analyze linked decisions?

Hers is a simple 6 step process:

  1. Understand the underlying decision problem
  2. Identify ways to eliminate or reduce critical uncertainties
  3. Identify future decisions linked to the primary decision
  4. Understand the complexity of the relationships
  5. Decide what to do in the fundamental decision

Can I edit the content and add my company logo?

Yes. You can now add your logo and customize the course content freely using Microsoft Word and Powerpoint. You can also deliver the course materials where, when and as often as needed.

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