Here’s how you can use this content to deliver your own Interpersonal Skills training courses
Are you looking to run your own training course on interpersonal skills? If so, we’ve done the hard work for you.
Maybe you’re like us, and you’ve found yourself thinking about how to deliver a course on Interpersonal Skills. And, that interpersonal skills revolve around how people interact and communicate with others. We find that these skills are often referred to as great people skills. Simple examples include questioning and listening skills, an ability to build common ground and how to persuade others.
In short, the people that excel at these skills will usually succeed. We’ve found that employees look to develop these skills if they want to stay ahead. And let’s face it, customers and employers now expect excellent interpersonal skills.
What you need to know about delivering these Interpersonal Skills training course materials
Your participants will learn to be more aware of their personal communication style. And, how to improve their communications skills (e.g., persuasion, assertiveness and questioning skills).
Use these training materials to improve the skills of participants at all levels within the organization. For example, managers, team leaders, supervisors and some front-line staff that need to lead as part of their role.
The following topics are covered within the slides, manuals and support materials provided.
Interpersonal skills – Start by exploring the aspects of context and working together. Then, examine how these aspects can impact on interpersonal dynamics. Next, discuss technical versus emotional competence. And, focus on the “asset view” of behavior.
Push styles – Next, explore the three push styles of interpersonal behavior e.g., aggression, persuasion and assertiveness.
Pull styles – Then, focus on the three pull styles of interpersonal behavior e.g., questioning skills, listening skills and being able to find common ground.
Emotional intelligence – End the course by examining concepts like “Mind-Set” and “Self-Talk”.
Upon completion of this course in interpersonal skills, your audience will be able to:
– Identify the main obstacles to interpersonal skills
– Understand the nature of interpersonal skills
– Understand a range of techniques
– Build an effective interpersonal process
– Explain the benefits of excellent interpersonal skills
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