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Interpersonal Skills Training Course Materials

$119.95 $99.95

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– 67-page step-by-step facilitator manual
– Customizable 47-page participant manual
– 90 ready-to-deliver powerpoint slides
– Icebreakers, training games & exercises
– Further reading
– Course evaluation and action plan
– Expert training guides
– Permission to add your own logos
– Use where, when and as often as required
– Instantly available

Description

Here’s how you can use this content to deliver your own Interpersonal Skills training courses

Are you looking to run your own training course on interpersonal skills? If so, we’ve done the hard work for you.

Maybe you’re like us, and you’ve found yourself thinking about how to deliver a course on Interpersonal Skills. And, that interpersonal skills revolve around how people interact and communicate with others. We find that these skills are often referred to as great people skills. Simple examples include questioning and listening skills, an ability to build common ground and how to persuade others.

In short, the people that excel at these skills will usually succeed. We’ve found that employees look to develop these skills if they want to stay ahead. And let’s face it, customers and employers now expect excellent interpersonal skills.

What you need to know about delivering your own Interpersonal Skills training courses

Your participants will learn to be more aware of their personal communication style. And, how to improve their communications skills (e.g., persuasion, assertiveness and questioning skills).

Use these training materials to improve the skills of participants at all levels within the organization. For example, managers, team leaders, supervisors and some front-line staff that need to lead as part of their role.

Course outline

The following topics are covered within the slides, manuals and support materials provided.

Interpersonal skills – Start by exploring the aspects of context and working together. Then, examine how these aspects can impact on interpersonal dynamics. Next, discuss technical versus emotional competence. And, focus on the “asset view” of behavior.

Push styles – Next, explore the three push styles of interpersonal behavior e.g., aggression, persuasion and assertiveness.

Pull styles – Then, focus on the three pull styles of interpersonal behavior e.g., questioning skills, listening skills and being able to find common ground.

Emotional intelligence – End the course by examining concepts like “Mind-Set” and “Self-Talk”.

Course objectives

Upon completion of this course in interpersonal skills, your audience will be able to:

– Identify the main obstacles to interpersonal skills
– Understand the nature of interpersonal skills
– Understand a range of techniques
– Build an effective interpersonal process
– Explain the benefits of excellent interpersonal skills

What our customers say

“I have been using a number of Oak materials for quite some time. I found the content great with comprehensive details.

This is a well-structured series relevant to today’s HR professional. Information is well organized and easy to understand. Having the information available online speeds up cycle time and increases flexibility. Overall a welcome addition to any HR managers toolkit.”

Bernard Cronin
Director of Human Resources
Apple

“When you have an urgent need to prepare training the best thing to do is order from Oak.

We thank them for the great materials that they have prepared. A little permitted company-specific customization by us was enough to present a virtually perfect training session in our company. After this test we ordered another 10 modules – easily and conveniently. In addition, I received an incredibly good service with a personal touch to the client-specific requirements.”

Sylvia Stoyanova
Human Resource Manager
Carlsberg

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