Materials To Deliver A Course In Interpersonal Skills


$119.95 $99.95



A course in interpersonal skills is now highly desirable within modern workplaces.

This is because having staff that can “get on” with others is a top priority of many companies. And, if staff can also even influence other team members, it brings an added advantage to the workforce.

So, if you’re looking to deliver a course in interpersonal skills, and, are you wondering “what content do I need to include?”, then we have exciting news for you.

Starting today, Oak Innovation can help you get more from your interpersonal skills courses. Whether that’s downloading slides, accessing facilitator notes, or simply providing participant manuals to your audience.

How it works

We know that companies want to move towards training all staff to improve their interpersonal skills. And, we also know that many find it hard to identify what content to include. We believe, that it mainly involves helping participants to be more aware of their communication style. And, to then instruct them on their communications skills like persuasion, assertiveness and questioning skills.

These materials are made for anyone that wants to improve the communication and interpersonal skills of their audience. We’ve also made a concerted effort to make it easier to offer practical examples and exercises that will guide participants to overcome obstacles.

You can do all this by downloading these training materials and using them to deliver a course in interpersonal skills.

What’s included

These course materials consist of a 67-page facilitator manual. Plus, a 47 page participant manual that has been created in Microsoft Word for easy customization. And, it also contains all exercises, tests and further reading required.

We also include 70 Powerpoint Slides. Together, these materials provide trainers and managers with all the content needed to successfully deliver this course.

Also included are 14 Expert Training Guides. These will help you deliver this course in interpersonal skills.

Learning objectives

Upon completion of this course in interpersonal skills, your audience will be able to:

– Identify the main obstacles to interpersonal skills.
– Understand the nature of interpersonal skills.
– Understand a range of techniques.
– Build an effective interpersonal process.
– Explain the benefits of excellent interpersonal skills.

Course outline

The following topics are covered within the slides, manuals and support materials provided to deliver this course in interpersonal skills.

Interpersonal Skills – The course begins by exploring the aspects of context and working together. And, how that can impact on interpersonal dynamics. Use the course material to examine technical versus emotional competence. This section ends by looking at the “asset view” on behavior.

Push Styles – Use the content to train your audience about the three push styles of interpersonal behavior – aggression, persuasion and assertiveness.

Pull Styles – Use this material to focus on the three push styles of interpersonal behavior – questioning skills and being able to find common ground.

Emotional Intelligence – This course ends by examining concepts like “Mind-Set” and “Self-Talk”.


“I have been using a number of Oak materials for quite some time. I found the content great with comprehensive details.

This is a well structured series relevant to today’s HR professional. Information is well organized and easy to understand. Having the information available online speeds up cycle time and increases flexibility. Overall a welcome addition to any HR managers toolkit.”

Bernard Cronin
Director of Human Resources

“When you have an urgent need to prepare training the best thing to do is order from Oak.

We thank them for the great materials that they have prepared. A little permitted company-specific customization by us was enough to present a virtually perfect training session in our company. After this test we ordered another 10 modules – easily and conveniently. In addition, I received an incredibly good service with a personal touch to the client-specific requirements.”

Sylvia Stoyanova
Human Resource Manager

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