These course materials consist of a 67 page facilitator manual. They also contain a 47 page participant manual that has been created in Microsoft Word for easy customization. And, it also contains all exercises, tests and further reading required.
We also include 70 Powerpoint Slides. Together, these materials provide trainers and managers with all the content needed to successfully deliver this course content to others.
Also included are 14 Expert Training Guides that will help you deliver this course.
Upon completion of these training course materials, your audience will be able to:
– Identify the main obstacles.
– Understand the nature of interpersonal process.
– Understand a range of techniques.
– Build an effective interpersonal process.
– Explain the benefits of excellent interpersonal skills.
The following topics are covered within the slides, manuals and support materials provided.
Interpersonal Skills – The course start by bringing attention to aspects of context and working together that can impact on interpersonal dynamics. The course material examines technical versus emotional competence along with the “asset view” on behaviour.
Push Styles – This section focuses on three push styles of interpersonal behavior (e.g., Aggression, Persuasion and Assertiveness
Pull Styles – Use this material to focus on three push styles of interpersonal behaviour (e.g., Questioning Skills and Common Ground
Emotional Intelligence – This section examines concepts like “Mind-Set” and “Self-Talk”.
You’ll instantly receive:
Powerpoint Slides: We’ve created slides so you don’t have to. Slides have been developed using Microsoft Powerpoint and are fully customizable. This means that you can easily customize the content to meet the exact needs of your audience.
Participant Manual: You will receive a detailed participant. This manual is fully customizable to meet the exact needs of your audience. Simply print as many copies as you need.
Facilitator Resources: We provide additional manuals and support materials on certain titles. These are designed to assist you further in the delivery of these course materials.
Course Exercises: Each course comes with carefully created exercises. These free exercises will encourage your participants to apply what they have learnt to their job.
Training Ice Breakers: 21 free icebreakers that are ready-to-use for any training session.
Training Games: 21 free training games that ready-to-use for any training session.
Course Tests: We provide a number of free course tests. A pre-course test will help you evaluate your audience prior to the training session. It will also allow you to collect important information on their needs. Plus, to establish their current levels of understanding on particular course topics. You will also get a free post-course test that will evaluate their learning at the end of the training session.
Further Reading: You will also get a free list of further with each set of training course materials that you can give to your audience.
Course Evaluation: You will get a free evaluation tool that you can give your audience to evaluate the effectiveness of each course.
Action Plan: You will get receive a free action plan with each course that you can give to your audience. This will allow your participants to maximize their learning long after the course is over.
Expert Guides: You will also receive a selection of informative and free expert guides. Topics include developing participation, evaluating training, listening skills and so much more.
In fact, you’ll get around 8 hours of training content to be used for each course listed.
“I have been using a number of Oak materials for quite some time. I found the content great with comprehensive details.
This is a well structured series relevant to today’s HR professional. Information is well organized and easy to understand. Having the information available online speeds up cycle time and increases flexibility. Overall a welcome addition to any HR managers toolkit.”
Director of Human Resources