Save 20-30 Hours Of Prep Time – Conflict Resolution Training Materials For Trainers.

We developed this course because we kept seeing trainers and organizations struggle with conflict-resolution training.

Everyone understood the importance, but few had the time or resources to build a high-quality workshop from scratch.

We wanted to remove that barrier.

So we created a complete, editable, ready-to-deliver program that gives trainers, facilitators and internal development teams everything they need — letting they can focus on delivering real change rather than spending 20–30 hours developing content.

The package gives you everything you need to deliver an engaging, practical and results-driven conflict resolution programme. From slides and workbooks to trainer prompts and activities, you walk in prepared to deliver lasting change.

What This Training Material Makes Possible.

For participants

They’ll acquire the tools to identify underlying conflicts, engage constructively, manage emotions, and restore relationships. Expect fewer unresolved issues, clearer communication, and more resilient teams.

For you, the trainer

You’ll deliver a polished, professional session without spending weeks building content. You stay in control, customise elements to suit your audience and focus your energy on facilitation rather than design.

For the organization

You establish a stronger culture of open communication, proactive resolution and collaborative behaviour. Better conflict handling means stronger performance, less downtime and higher engagement.

What’s Included In The Pack.

Editable Slide Deck

A full PowerPoint (or similar) with built-in facilitation cues, real-world examples and structured flows that guide you seamlessly.

Trainer Guide

A detailed manual covering timing, discussion prompts, activity instructions and adaptation options so you deliver confidently every time.

Participant Workbook

Professional workbooks participants can use during the session and afterwards for reflection and application.

Activities & Scenarios

Add engaging, real-life exercises including role-plays, case studies and reflective prompts that bring the theory to life and build transferable skills.

Follow-Up Tools

Action plans, reflection tasks and habit-formation prompts ensure the learning doesn’t stop when the session ends.

Designed For Any Delivery Format.

Whether you’re training in-person, virtually, in a hybrid model or offering a blended format, our materials flex to your setting. Guidance is included for breakout rooms, whiteboard work, virtual collaboration and in-room discussions.

Why Trainers Choose Our Pack.

Trainers and facilitators delivering conflict resolution or communication skills workshops

L&D teams implementing conflict management programmes

Coaches who run sessions for organisations or teams

HR professionals tasked with building a more positive, productive culture

Topics Covered.

Understanding Conflict Management

• Exploring what conflict management really means — beyond just “handling disagreements” — as a core leadership skill that drives collaboration and trust
• Defining conflict management skills and why they matter in every organization, at every level
• Understanding the different types of conflict that can exist in companies — from task-based tensions to interpersonal friction and systemic misalignment
• Identifying the main conflict resolution roles that show up in teams, and Learning how to navigate them with confidence and clarity

Choosing the Right Conflict-Handling Strategy

• Learning why effective conflict management strategies are essential for healthy communication and high-performing teams
  Discover the five proven approaches to handling conflict — and when to Using each one
  • Competing when quick, decisive action is needed
  • Collaborating when finding a win-win builds stronger relationships
  • Compromising when balance and fairness take priority
  • Avoiding when stepping back is the wisest move
• Accommodating when preserving harmony is more important than being right

Understanding that every conflict carries an opportunity for growth — when managed with awareness and skill

Achieving Positive Conflict Management Outcomes

• Learning how to move beyond simply “resolving” conflict — and instead Using it to strengthen relationships and innovation
• Exploring the four primary outcomes of healthy conflict management:
  • Exploration: uncovering new ideas and perspectives
  • Reflection: understanding patterns and behaviors for future growth
  • Creativity: turning tension into fresh solutions
  • Renewal: rebuilding trust and alignment after conflict

Develop the confidence to guide conflict toward positive transformation — where people feel heard, respected, and reconnected

How To Use It.

Purchase and download instantly

Open the slides, guide and workbooks in your software of choice

Customise as you like

Deliver with confidence and impact

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Success Stories.

Francois Lavall of e-Infopreneur et Formativateur loves how Oak Innovation consistently delivers high-quality content with fantastic support materials. Always reliable, always impressive.

Bill Reilly of Finests believes the training course material is excellent from start to finish. Oak Innovation’s programs exceed expectations every time.

Jennifer Maalter says the thoughtful add-ons elevate the entire training experience. Oak Innovation thinks of everything.