Sales objections are a natural and expected part of the sales process and methodologies. They occur when a prospective customer raises a concern or question […]
Organizational skills refer to creating and sustaining systems that make you efficient and productive. Strong organizational skills are crucial for success in the workplace, as […]
Constructive criticism is feedback intended to help improve a person’s performance or behavior. Constructive criticism aims to identify areas for improvement while avoiding causing offense or […]
Civility refers to polite, reasonable, and respectful behavior towards others. It involves knowing how your actions and words affect others and engaging positively with those […]
Telephone etiquette refers to the proper manners and codes of conduct one should follow when using the telephone. It encompasses everything from how to answer […]
Critical thinking is the ability to think clearly and rationally, understanding the logical connection between ideas. It is the purposeful and reflective judgment about what […]
Ethics in the workplace refers to the moral principles that guide decision-making and behavior within an organization. It involves applying moral principles to the conduct […]
A panel discussion is a formal, structured conversation on a specific topic involving a selected group of experts who share their insights in front of […]
Open-ended questions are inquiries that cannot be answered with a simple ‘yes’ or ‘no’ response or with a static piece of information. They invite people […]
Icebreaker questions are a great way to spark conversation, build connections, and get to know your colleagues better. By sharing stories, experiences, and perspectives, we […]
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“I have been using several Oak materials for quite some time. This is a well-structured series relevant to today’s HR professionals. The information is well-organized and easy to understand. Overall, it is a welcome addition to any HR manager's toolkit.” – Bernard Cronin, Director of Human Resources.
“Oak continually attends to the needs of various businesses and either creates or adjusts training modules on various topics to be self-contained, practical, and easy to use. And they stand behind every product with personal service.” – Rey Carr.
“I’ve developed an alliance with Oak — a company that has developed a wide assortment of training “modules” that you can download right now. When you download a module, you own it forever and have permission to edit it, customize it (logos, etc.), and deliver it as many times as you like. You will receive a Word document, PDF, PowerPoint, and comprehensive participant manual; your satisfaction or money back will be guaranteed. The modules are designed for trainers, coaches, and consultants looking to increase their clients' range of products and services. Oak content is also ideal for managers and employees looking to extend their knowledge of organizational, management, and employee titles.” – Tom Heck, President
“Time is money — we all know that. As coaches, our billable time is worth much money, but program development time is not. For a once-off cost per training pack, you’ve saved coaches countless hours of program development time. Plus, because of the high quality of your materials, you make us look good!
What you are offering for coaches is remarkable. Thank you! Thanks, also, for letting us customize the programs with our logos, taglines, etc. Your spirit of generosity is greatly appreciated.
Well done. You’ve put a lot of work into this, and I am thrilled to see the result. All the Best.” – Sylva K. Leduc, MEd (Psychology), MPEC Master Personal & Executive Coach.
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I’m always amazed at their willingness to provide purchasers with their complete range of presentations, regular updates, and new training packages at no additional cost. That makes my purchase increasingly valuable. Their speed in responding to questions is phenomenal.
One of the sessions I often provide is a Training the Trainers workshop. The first resource I encourage people to purchase is the Library of Resources from Oak. These packages have made my job infinitely more manageable, and I recommend them to anyone looking for the highest quality training materials.” – Jeffrey L. Buller, Senior Partner.
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