We’re excited to be now offering Web Stories.
These stories are web-based versions of some of the amazing training courses that we offer. This visual format will let you explore our content at your own pace and also share everything easily.
To explore any of the stories simply tap through it, or swipe from one piece of content to the next.
Here are a few of our newer web stories:
The benefits of handling complaints
How a leader can influence others
A seven step problem solving model
Are you ready for 360-degree feedback?
Seven types of interview questions
Barriers to competency development
How to measure absence and turnover
Three effective coaching skills
Five types of mentoring programs
Four dimensions of business design
Benefits of coaching and mentoring
Stage of a corrective action program
The benefits of a customer driven organization
Successful benchmarking projects
Why we need coaching and mentoring
How to create a vision of change
The seven responsibilities of a lead auditor
Five alternative work schedules
The main advantages of great job design
How quality audits have changed
RADARS and effective complaint handling
Customer perceptions and expectations
Do you have an absenteeism problem?
Types and causes of employee absenteeism
Is CRM a product or a process?
What is customer relationship management?
Why do you need to know customers?
What do customers really want?
Is customer service a process?
Three ways CRM impacts on an organization
The characteristics of real change leaders
What to avoid when leading change
Dimensions of organizational change
Competency and succession change
Benefits of competency development
The components of a competency
Seven types of power within companies
A three-step facilitation process
Seven types of interview questions
Buying signals and closing a sale
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Oak Innovation: Effective Complaint Handling Skills Training Course Material$49.00
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Oak Innovation: Teamwork And Team-Building Skills Training Course Material$49.00
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Oak Innovation: Training Needs Analysis Training Course Material
Product on sale$49.00$19.00 -
Oak Innovation: Customer Relationship Management Skills Training Course Material$49.00
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Oak Innovation: Competency Development Training Course Material$49.00
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Oak Innovation: Performance Appraisal Skills Training Course Material$49.00
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Oak Innovation: Strategic Management And Measurement Skills Training Course Material$49.00
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Oak Innovation: Strategic Management, Leadership And Culture Training Course Material$49.00
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Oak Innovation: Strategic Management Skills Training Course Material$49.00