Quality Management

Oak Innovation


SKU: QMS Category:


How to get quality management training materials that will save you time and effort

You might already know that you need to deliver a training course on quality management. And, you likely also know the time that you will need to develop training course materials from scratch.

With our pre-written and customizable training materials on quality management you’ll instantly be able to improve the skills of all managers, team leaders, supervisors and frontline staff.

These course materials will guide your participants on what is quality. And, explore various quality management principles and the role of quality control.

Kill the jargon and use practical exanples

The following topics are covered within the slides, manuals and support materials provided.

The organization and quality management – Start by examining what is quality. Then, explore definitions of quality and the various myths about quality. Next, explore the relationship between quality and common sense. And, examine the link between competition and quality. This section ends by exploring various QMS processes.

Where does quality begin – First, explore design quality and the link between design and knowledge. Then, focus on the rationale for and components of design. And, explore an example of a quality policy and various basic quality questions.

People and quality – Next, explore a quality policy statement and the concept of ownership of a quality management system (QMS). Then, discuss documents, specifications, Standard Operating Procedures (SOP’s) and records.

Definition of quality assurance – End the course by focusing on quality control, quality tools and problem-solving techniques. And, examine the aims of a QMS and QMS checklists.

Course objectives

Simply put, your participants will learn to:

– Understand the importance of quality management

– Identify the components of a quality management system

– Describe why quality management systems fail

– Understand ways employees can affect quality

– Identify the role of the quality management system

What you get

You will instantly receive the following training course materials:

  • 43 page participant manual
  • 67 powerpoint slides
  • Practical exercises
  • Further reading
  • Course evaluation form
  • Action plan

Bonus free training materials available

You will also receive the following free training guides:

  • Training icebreakers
  • How to select training materials
  • Training games
  • How to increase participation
  • Learn to improve your questioning skills
  • How to improve your listening skills
  • Learn how to deal with difficult people
  • How to evaluate training courses

Get Every Course We’ve Ever Created – Limited Time Offer

Massive savings when you order all our training course materials.

$1,559.48 $399.99Add to cart

Find out more

Customer stories

“Exactly what I need as an independent training consultant. It now allows me to do so much more with my clients.”

Dick Whelan
Managing Director
Almir Consulting

“I’ve developed an alliance with Oak — a company that has developed a wide assortment of training “modules” that you can download right now. When you download a module you own it forever and have permission to edit it, customize it (logos, etc.) and deliver the module as many times as you like. You receive a Word document, PDF, PowerPoint and comprehensive participant manual and your satisfaction is guaranteed or your money back. The modules are designed for trainers, coaches and consultants looking to increase the range of products and services they can offer their clients. Oak content is also ideal for managers and employees looking to extend their knowledge of organizational, management and employee titles.”

Tom Heck, President,
International Association of Teamwork Facilitators

Explore more customer stories