Problem-Solving Skills


This problem-solving skills training material can be used by trainers and business managers to run workshops on project management skills. The training material is 100% customizable and instantly available.

  • Download: Instantly Available
  • Customization: Fully Editable
  • Branding: Rebrand As Your Own
  • Audience: Suitable For All Employees
  • Duration: Full Day
  • Experience: No Experience Required

SKU: CPSA Category:

Easily Present Your Own Problem-Solving Skills Training Courses

We know that you want to present amazing problem-solving skills training courses.

That’s why we designed this training material that gives you all of the content and practical features needed to turn your vision into reality. Whether it’s presenting a training course to your own team or to that of a client, Oak Innovation makes it easy to start presenting your own courses on problem-solving skills.

Make your learner’s experience feel exactly as you want with our fully editable training material. And, what’s critical is you don’t need to create training material from scratch.

Stop Wasting Time

Stop wasting time on creating training material on problem-solving skills from scratch. Customize your content as easy as adding your own logo. Instantly download all the required slide decks, manuals, guides, exercises, and all other content in one place.

Make Presenting Your Own Courses Easy

Benefit from this practical training material that you’ll instantly feel comfortable with. Problem-solving skills training material with ready-to-present content brings you everything you need to deliver your own training courses.

Present The Course As You Want

Add or even remove anything from the content provided with ease. Mix the content into different versions to allow you to present targeted courses to various different learners.

Content Under Your Control

Built specifically for business managers and corporate training professionals, Oak Innovation provides everything you need to present, and apply content across your problem-solving courses.

Present Courses In A Smart Way

Expand your delivery into new types of courses with this pre-written training material. Save time and effort with instantly downloadable content. And, gain control over all course development projects.

Finally, Training Material That Will Benefit Your Learners

From the training material, your learners will be able to define problem-solving skills. They will also be able to identify different types of problems. And, they will learn how to apply ten practical problem-solving techniques.

This problem-solving training material will help your audience to also better understand how to use problem-solving techniques. And, how they can drive more value for their organizations.

You can use the training material provided to explore two effective planning techniques. And, your learners will learn how to apply a seven-step problem-solving model. Plus, they will learn why problem-solving approaches can sometimes fail.

Whether you are a corporate trainer or business manager, you’ll instantly receive all the PowerPoint presentation slide decks, instructor manuals, and participant manuals that you’ll need to present this problem-solving training course.

This training material is suitable for all categories of employees and it is used by companies all across the world.

What’s Included?

  • A 26 Page Instructor Guide
  • A 76 Page Participant Manual
  • 30 Customizable PowerPoint Slides
  • Training Games And Training Icebreakers
  • A Course Advertorial
  • Eight Pre-written Expert Training Guides
  • Customizable Exercises And Tests
  • Further Reading Lists

Learning Objectives

At the end of this training course your participants will be able to:

  • Define problem-solving.
  • Identify different types of problems.
  • Apply ten techniques.
  • Put in place two effective planning techniques.
  • Apply a seven-step model.
  • Understand why problem-solving can sometimes fail.
  • Determine what methods are best.

What’s Covered?

Below, we break down how you can present the 7 key sections of this problem-solving training course.

1. An introduction to problem-solving skills
You can use the training material provided to:

  • Share that problems should be seen as a deviation from acceptable performance. For your audience, this concept of deviation may seem, at first, a little challenging to understand. However, this concept is straightforward. To illustrate, there can be a gap between what performance is happening and what performance is desired.
  • Discuss that the purpose of problem-solving is to close this performance gap, wherever possible.
  • Explore what is a problem.
  • Discuss why we need to solve problems.
  • Encourage participants to use reflection while solving problems.

2. Problem-solving techniques
The training material explores the following ten problem-solving techniques:

  1. Brainstorming.
  2. TPN Analysis.
  3. Matrix Analysis.
  4. Paired Comparisons.
  5. Team Purpose Analysis.
  6. The Cause & Effect Diagram.
  7. SWOT Analysis.
  8. The 5 Ws.
  9. The 5 Whys.
  10. The Six Thinking Hats.

3. Planning and implementing projects
You can use the training material provided to show how the PDCA Cycle works within problem-solving situations. Note: This cycle is also referred to as the Deming Cycle or the Deming Wheel.

4. Force Field Analysis
This section will help you:

  • Share that Force Field Analysis is a robust technique when used in conjunction with the PDCA Cycle.
  • Highlight that Kurt Lewin developed this technique to assist in diagnosing situations (e.g., all the forces for and against a decision).
  • Discuss that this approach is helpful when looking at the variables involved in planning and implementing a change program. And, when attempting to overcome resistance to change.
  • Stress that Lewin assumed that in any situation, there are both driving and restraining forces that influence any change that may occur.

5. A useful problem-solving process
This section outlines a seven-step Problem Solving Process:

  1. Identify the problem.
  2. Explore the problem.
  3. Set goals.
  4. Look at alternatives
  5. Select the best solution.
  6. Implement the solution.
  7. Evaluate.

6. When problem-solving fails
This section highlights that problem-solving approaches can fail because of:

  1. Poor problem-solving skills.
  2. Lack of focus.
  3. Lack of resources.
  4. Non-implementable solutions.

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Problem Solving Training Course Materials
Problem-Solving Skills