The Excellent Organization

$80.00

You can use these instructional materials to present a training course on the excellent organization.

Instantly download:

  • A 48 Page Training Manual.
  • 79 Customizable PowerPoint Slides.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 12 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • A Reading List.
  • A Course Advertorial.
  • An Action Plan.

Description


Developing content for a course about an excellent organization is hard.

Studies show that it can take up to 43 hours to create one hour of content.

We want to keep you focused on presenting a course about an excellent organization. You can use the content to explore excellence. And, to discuss several excellence awards (e.g., Baldridge and EFQM Awards).

Let’s explore what you will get.

Top Companies, Trust Oak Innovation

Why Is Understanding The Excellent Organization Essential?

Here are two reasons why excellence is essential:

  • Lorman found that 91% of staff expect development.
  • Clear Company highlights that 68% of staff report that development is essential.

Course Description

The concept of an excellent organization is not a new one.

In fact, it was popularized in the landmark book from 1982 entitled In Search of Excellence by Tom Peters and Robert H. Waterman, Jr. And, has been informed by research that identified eight basic principles of excellence.

For instance:

  1. A bias for action.
  2. Staying close to the customer.
  3. Autonomy and entrepreneurship.
  4. Productivity through people.
  5. Hands-on and value-driven.
  6. Stick to the knitting.
  7. Simple form and lean staff.
  8. Simultaneous loose, tight properties.

Excellence is the quality of being outstanding. And the main concepts associated with excellence are:

  • Results in orientation.
  • Customer focus.
  • Leadership and constancy of purpose.
  • Management by processes & facts
  • People development and involvement.
  • Continuous learning, innovation & improvement.
  • Partnership development.
  • Public responsibility.

Target Audience

This course will target the needs of line staff, team members, managers, and human resource professionals.

Learning Objectives

At the end of this course, your delegates will be able to:

  • Understand what defines an excellent organization.
  • Describe the components of excellence.
  • Explain the forms of excellence awards available – Baldridge & EFQM Awards.
  • Understand the nature of excellence.

Course Overview

These are the five key sections of this manual.

1. Introduction

  • What defines an excellent organization?
  • Why we need excellence.
  • Focus on roles and responsibilities.
  • Core values and concepts.
  • Everyone within an organization has a role in delivering excellence.
  • Quality versus excellence.
  • Potential obstacles to excellence.

2. The main criteria for excellence

  • The EFQM Business Excellence Model and the Baldridge National Quality Program.

3. Excellence and strategic management

  • Vision, metrics, and innovation.

4. Continuous improvement

  • Continuous improvement to improve products, services, or processes.
  • The pursuit of continuous improvement deepens and strengthens relationships within organizations. And it creates a foundation for excellence.
  • The role of leadership in implementing excellence.

5. Excellence and the customer

  • The need to maximize customer relationship skills.

Why You Need It:

  • Prioritizes your time with instantly available content.
  • Automatically saves you time to focus on delivery.
  • Provides a single source of content for your training courses.
  • Removes the need to develop slide decks, manuals, guides, etc.
  • Eliminates the need to hunt for content on the internet.
  • Highlights training courses you may otherwise not have considered.
  • Offers a seamless jump from an identified need to course delivery.
  • Scales your delivery options with customizable content that can be rebranded.
  • Proven ROI from incredible prices.

What You Get:

  • A 48 Page Training Manual.
  • 79 Customizable PowerPoint Slides.
  • 17 Free Training Games.
  • 17 Free Training Icebreakers.
  • 12 Practical Training Guides.
  • 2 Course Tests.
  • Activities/Exercises.
  • A Reading List.
  • A Course Advertorial.
  • An Action Plan.

Order Now

$80.00Add to cart

EXCELLENT
11 reviews on
Nicole Harris
Nicole Harris
2021-10-06
I had the opportunity to thoroughly review the training content and I am extremely pleased with the structure, training material and learning objectives. The quality of the content is Excellent!
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Darryl Treadwell
Darryl Treadwell
2021-09-29
Oak Innovation's product are extremely well designed and contain additional information, reading materials, and resources that add great value to their already valuable products. The staff is helpful, knowledgeable, professional, engaging, and very responsive. These courses will provide a solid foundation for your training needs.
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Christy Crump
Christy Crump
2021-07-20
I purchased the full offering of training programs from Oak Innovation a few years ago. I still refer back to the trainings after all these years. Their trainings are professional, organized, and full of pertinent information.
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Richard Whelan
Richard Whelan
2021-07-11
The training materials are comprehensive, professional, to the point and great value. Together with handbooks are a great resource which saves so much time as a training provider. I have been using Oak for nearly 20 years. Thanks to the team at Oak Innovation
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Jeffrey Buller
Jeffrey Buller
2021-06-16
As someone who’s been involved in training for more than twenty years, I’ve never known a resource that’s as consistently valuable as Oak. I’m always amazed at their willingness to provide purchasers of their complete range of presentations regular updates and new training packages at no additional cost. That makes my purchase become more valuable all the time. And their speed in responding to questions is phenomenal. One of the sessions I often provide is a Training the Trainers workshop. In it, the very first resource I encourage people to purchase is the library of resources from Oak. These packages have made my job infinitely easier, and I recommend them to anyone who’s looking for the highest quality in training materials. Jeffrey L. Buller, Senior Partner at ATLAS Leadership Training
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GK Lim
GK Lim
2016-07-20
“During the early days of HRD Gateway, a 40,000-member international NGO dedicated to excellence in HRD/HRM, I got to know Des Fitzgerald (Oak Innovation) and his courseware. I become one of his early customers. I had clients in Asia who wanted training in certain areas. Instead of searching through the net for material, I logged onto his site, found what I wanted, bought his programs, and customized them to suit my clients requirements. The process saved me much time. Later, I bought the Oak full set of courses. Over the years, I saw Oak grow from a small operation to what it is today. That takes dedication and focus. Because they allowed me to download updates and new versions of the courseware, I found I did not have to go to another provider for my raw material." GK Lim President, HRD Gateway International
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Stephen Fraundorfer
Stephen Fraundorfer
2016-07-17
WOW!!! An extremely thorough program. Covered the subject from beginning to end.
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Rey Carr
Rey Carr
2016-07-16
Oak continually attends to the needs of various businesses and either creates or adjusts training modules on a variety of topics to be self-contained, practical and easy to use. And they stand behind every product with personal service."
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Tom Heck
Tom Heck
2016-07-16
I've developed an alliance with Oak -- a company that has developed a wide assortment of training "modules" that you can download right now. When you download a module you own it forever and have permission to edit it, customize it (logos, etc.) and deliver the module as many times as you like. You receive a Word document, PDF, PowerPoint and comprehensive participant manual and your satisfaction is guaranteed or your money back. The modules are designed for trainers, coaches and consultants looking to increase the range of products and services they can offer their clients. Oak content is also ideal for managers and employees looking to extend their knowledge of organizational, management and employee titles. Tom Heck, President, International Association of Teamwork Facilitators
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John Paul
John Paul
2016-07-16
“It is excellent - covers all of the important aspects and explains the topics in a very easy to understand format. The entire training is nice looking, professionally prepared and very participant friendly. You do an outstanding job of creating training modules that are practical and easily adapted to most training sessions." John Paul, Partner Association Works
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